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Auto Damage Desk Appraiser Jobs (NOW HIRING)

SAFETY INSURANCE COMPANY

Auto Damage Appraiser

Boston, MA · On-site

$75K - $100K/yr

Auto Damage Appraisers will inspect damaged vehicles, prepare and distribute auto damage appraisals, and work closely with Safety's external auto damage appraisal vendors and partner body shops.

Ford of Greenfield

Auto Damage Appraiser

Greenfield, MA

$50K - $70K/yr

Cartelli Collision is seeking a detail-oriented MA licensed Auto Damage Appraiser to join our team in Greenfield, MA. In this role, you will be responsible for assessing vehicle damage and estimating ...

Ford of Greenfield

Auto Damage Appraiser

Greenfield, MA · On-site

$50K - $70K/yr

Cartelli Collision is seeking a detail-oriented MA licensed Auto Damage Appraiser to join our team in Greenfield, MA. In this role, you will be responsible for assessing vehicle damage and estimating ...

Ford of Greenfield

Auto Damage Appraiser

Greenfield, MA

$50K - $70K/yr

Cartelli Collision is seeking a detail-oriented MA licensed Auto Damage Appraiser to join our team in Greenfield, MA. In this role, you will be responsible for assessing vehicle damage and estimating ...

GAINSCO

Auto Damage Appraiser- WI

Milwaukee, WI · On-site

We are currently seeking a skilled and experienced Auto Damage Appraiser to join our team. In this role, you will be responsible for completing auto physical damage appraisals with precision ...

GAINSCO

Auto Damage Appraiser- WI

Milwaukee, WI · On-site

What does an AUTO DAMAGE APPRAISER do at GAINSCO? * Plan routes and travel to sites within the assigned geographic territory in a timely manner. * Inspect and appraise damaged vehicles using company ...

Wenzels Auto Body

Auto Damage Appraiser

Pocasset, MA · On-site

Wenzel's Auto Body is a busy auto body shop looking for an auto appraiser to join our growing team. Must be detail oriented and a hard worker. Top pay and benefits available for the right candidate.

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Auto Damage Desk Appraiser information

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$39K

$68K

$99.5K

How much do auto damage desk appraiser jobs pay per year?

As of Jun 10, 2026, the average yearly pay for auto damage desk appraiser in the United States is $67,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What does a typical workday look like for an Auto Damage Desk Appraiser?

A typical day for an Auto Damage Desk Appraiser involves reviewing photos and reports of vehicle damage, preparing accurate repair estimates using specialized software, and collaborating with insurance adjusters, repair facilities, and sometimes customers by phone or email. You will spend most of your time at a desk, analyzing digital information rather than performing physical inspections. Success in this role often depends on your ability to process a steady volume of claims efficiently while maintaining attention to detail. Team members may regularly consult each other on challenging claims or unique repair issues, fostering a collaborative and supportive environment.

What is an Auto Damage Desk Appraiser job?

An Auto Damage Desk Appraiser evaluates vehicle damage remotely using photos, estimates, and claims reports to determine repair costs for insurance claims. They collaborate with body shops, policyholders, and field appraisers to ensure accurate assessments and fair settlements. This role requires knowledge of vehicle repair processes, estimating software, and insurance policies. Strong attention to detail and communication skills are essential for negotiating and finalizing claims efficiently.

What are the key skills and qualifications needed to thrive in the Auto Damage Desk Appraiser position, and why are they important?

To thrive as an Auto Damage Desk Appraiser, you need expertise in automotive repair processes, damage assessment, and insurance procedures—typically supported by relevant experience or technical training. Familiarity with estimating software like CCC One or Audatex, as well as basic knowledge of claim management systems, is commonly required. Attention to detail, strong analytical thinking, and effective written and verbal communication skills set top performers apart. These abilities are crucial for ensuring accurate claim evaluations, efficient workflow, and high customer satisfaction in a virtual appraisal environment.

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Auto Damage Desk Appraiser jobs near you
Auto Damage Appraiser

Auto Damage Appraiser

SAFETY INSURANCE COMPANY

Boston, MA • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

  • 3 weeks accrued paid time off + paid holidays each year
  • Health insurance (medical, dental, vision)
  • Annual 401(k) Employer Contribution (up to 8% of your base salary)
  • 100% tuition reimbursement
  • Free on-site fitness center
  • Complimentary coffee and breakfast service
  • Hybrid work schedules
  • Working Advantage Discount Program
  • Employee Assistance Program
  • …and much more!

Job Summary

The primary role of an Auto Damage Appraiser is to appraise vehicle damage resulting from Collision and Comprehensive losses. Auto Damage Appraisers will inspect damaged vehicles, prepare and distribute auto damage appraisals, and work closely with Safety’s external auto damage appraisal vendors and partner body shops.

Responsibilities

  • Complete auto damage appraisals using appraisal estimating software

  • Accurately assess auto damage and the required parts, procedures, and materials to return vehicles to pre-loss condition

  • Negotiate vehicle repair costs with repair facilities

  • Perform quality reviews of appraisals and estimates written by external appraisers

  • Identify total loss vehicles and initiate salvage procedures

  • Maintain current knowledge of applicable regulations, repair techniques, and vehicle technology

  • Develop and maintain professional relationships with body shops, other repair facilities, and independent auto appraisers

  • Communicate promptly and effectively with claim stakeholders including customers, agents, Claims staff, and repair facilities

  • Explain vehicle damage and claims processes to vehicle owners in accessible language

  • Some roles may require instate travel along with providing required maintenance of a fleet vehicle

  • Other duties as required

  • High school diploma required

  • Graduation from an appraisal school accredited by the Commonwealth of Massachusetts or significant body shop experience required

  • Massachusetts Auto Damage Appraiser license required

  • A minimum of two years writing auto damage appraisals required

  • Experience with auto damage estimating software required

  • Valid driver’s license required

  • Additional vehicle repair industry training preferred

  • Experience using office software such as MS Office preferred

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