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Auto Damage Assessor Jobs (NOW HIRING)

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... We assess our workload collectively, which means you may cover assignments outside your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... We assess our workload collectively, which means you may cover assignments outside your ...

Auto Damage Claims Adjuster

Albany, NY · On-site

$67K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... We assess our workload collectively, which means you may cover assignments outside your ...

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As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... We assess our workload collectively, which means you may cover assignments outside your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... We assess our workload collectively, which means you may cover assignments outside your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... We assess our workload collectively, which means you may cover assignments outside your ...

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Auto Damage Assessor information

See salary details

$32.5K

$75.3K

$125.5K

How much do auto damage assessor jobs pay per year?

As of Jul 23, 2026, the average yearly pay for auto damage assessor in the United States is $75,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $97,000.00 per year, depending on experience, location, and employer.

How much does Geico pay an auto damage trainee?

Auto Damage Assessors or trainees at Geico typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. The position may also include benefits such as training programs and opportunities for advancement within the claims department.

What is the highest paying job in auto body?

In auto body repair, the highest paying roles are often experienced collision repair shop owners, estimators, or specialized technicians such as auto body shop managers or certified master technicians. These positions typically require advanced skills, certifications, and experience, and can offer higher salaries compared to entry-level repair roles.

What are the key skills and qualifications needed to thrive as an Auto Damage Assessor, and why are they important?

To thrive as an Auto Damage Assessor, you need a solid understanding of vehicle mechanics, repair estimation, and insurance processes, often supported by relevant certifications or vocational training. Familiarity with estimating software like CCC ONE or Mitchell, digital imaging tools, and claim management systems is typically required. Strong attention to detail, effective communication, and negotiation skills help build trust with customers and streamline claims resolution. These abilities are crucial for ensuring accurate damage assessments, fair settlements, and positive client experiences.

What are some common challenges faced by Auto Damage Assessors during the claims process?

Auto Damage Assessors often encounter challenges such as accurately identifying hidden damages, managing tight deadlines, and communicating findings to both customers and insurance companies. They need to balance thorough inspections with efficiency, especially when handling multiple claims simultaneously. Additionally, staying updated with evolving vehicle technologies and repair techniques is crucial, as modern cars often require specialized assessment methods. Collaborating closely with repair shops and policyholders helps ensure transparency and smooth claim resolution.

What is the difference between Auto Damage Assessor vs Auto Body Technician?

AspectAuto Damage AssessorAuto Body Technician
CredentialsInsurance certifications, training in damage assessmentAuto body repair certifications, technical training
Work EnvironmentInsurance offices, repair shops, collision centersAuto repair shops, collision centers
Employer & IndustryInsurance companies, third-party adjustersAuto repair and collision repair industry
Primary FocusAssessing vehicle damage and estimating repair costsRepairing vehicle body damage

While both roles work within the auto repair industry, an Auto Damage Assessor focuses on evaluating vehicle damage and estimating repair costs, often working with insurance companies. An Auto Body Technician, on the other hand, performs the actual repair work on vehicles. Both roles require specific certifications and are essential in the collision repair process, but their responsibilities and work environments differ.

What does an Auto Damage Assessor do?

An Auto Damage Assessor, also known as an auto damage appraiser, evaluates vehicles that have been involved in accidents to determine the extent of damage and estimate the cost of repairs. They inspect vehicles in person or via photos, prepare detailed reports, and work with insurance companies, repair shops, and vehicle owners. Their assessments help decide how much an insurance company should pay for repairs or settlements.

How much do auto damage appraisers make?

Auto damage appraisers in Massachusetts typically earn an average annual salary between $45,000 and $65,000, depending on experience, certifications, and the employer. Experienced appraisers with certifications such as I-CAR or ASE can earn higher wages, and some may receive bonuses or commissions based on performance.

Do you need a degree to be an insurance appraiser?

Auto damage assessors typically do not need a college degree but benefit from knowledge of vehicle repair, insurance policies, and relevant certifications. Employers often prefer candidates with technical training or experience in auto body work or claims adjusting. Strong analytical skills and attention to detail are important for this role.
More about Auto Damage Assessor jobs
What cities are hiring for Auto Damage Assessor jobs? Cities with the most Auto Damage Assessor job openings:
What states have the most Auto Damage Assessor jobs? States with the most job openings for Auto Damage Assessor jobs include:
Infographic showing various Auto Damage Assessor job openings in the United States as of July 2026, with employment types broken down into 62% Full Time, 4% Part Time, 1% Temporary, 2% Contract, 30% Nights, and 1% Summer. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,259 per year, or $36.2 per hour.
Auto Damage Claims Adjuster

Auto Damage Claims Adjuster

Progressive

Warwick, RI

$73K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 591 frontline employees who took The Breakroom Quiz

62nd of 281 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws 
  • Evaluate and handle claim payments and resolution of claims without payments 
  • Review and determine validity of any supplement requests
Must-have qualifications
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies 
Territory
  • This position covers the geographical territory of Warwick, RI and surrounding areas. We assess our workload collectively, which means you may cover assignments outside of your geographical area as well.
Compensation
  • $73,400/year- $89,700/year
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Physical requirements and working conditions
The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
  • Individual will work in the field, office, body shop, network shop, or service center. environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

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