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Auto Damage Appraiser Jobs in Connecticut (NOW HIRING)

As a Field Auto Appraiser, you'll be at the forefront of our claims process-meeting customers where ... No two days are the same-whether you're evaluating damage on-site or collaborating with body shops ...

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Auto Damage Appraiser information

See Connecticut salary details

$37.1K

$64.7K

$94.7K

How much do auto damage appraiser jobs pay per year?

As of Sep 2, 2026, the average yearly pay for auto damage appraiser in Connecticut is $64,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What does an auto damage appraiser do?

An Auto Damage Appraiser is responsible for inspecting vehicles that have been involved in accidents to assess the extent of damage and estimate the cost of repairs. They work for insurance companies, repair shops, or as independent consultants. Their duties include examining vehicles, documenting damage, preparing detailed reports, and negotiating repair costs with body shops and claimants. Auto Damage Appraisers play a key role in ensuring fair settlements for auto insurance claims and helping customers get their vehicles repaired efficiently.

What skills and qualifications are needed to be an auto damage appraiser?

To thrive as an Auto Damage Appraiser, you need a solid understanding of automotive repair, estimating techniques, and insurance policies, often supported by relevant certifications or vocational training. Familiarity with estimating software like CCC ONE or Audatex, digital cameras, and claims management systems is typically required. Strong attention to detail, customer service skills, and effective communication help you negotiate and explain estimates to clients and repair shops. These skills ensure accurate assessments, efficient claim processing, and high customer satisfaction in the insurance claims process.

How does an auto damage appraiser collaborate with insurance adjusters and repair shops during the claims process?

Auto Damage Appraisers work closely with both insurance adjusters and repair shop representatives to ensure accurate and fair assessments of vehicle damage. During a typical claim, appraisers inspect vehicles, document damage, and prepare detailed reports. They frequently communicate with adjusters to clarify coverage questions and negotiate repair costs with body shops to keep estimates within policy guidelines. Building strong relationships and maintaining clear communication are essential for resolving disputes and expediting claim settlements.

What is the difference between Auto Damage Appraiser vs Auto Body Technician?

AspectAuto Damage AppraiserAuto Body Technician
CredentialsInsurance adjuster certification, state licensingASE certification, vocational training
Work EnvironmentInsurance offices, vehicle inspectionsRepair shops, collision centers
Employer & IndustryInsurance companies, claims departmentsAuto repair shops, collision centers

Auto Damage Appraisers assess vehicle damage for insurance claims, focusing on estimating repair costs and determining coverage. Auto Body Technicians perform repairs and restore vehicles after damage. While both roles work with damaged vehicles, appraisers evaluate and document damage, whereas technicians execute repairs. Understanding these differences helps clarify career paths and job expectations in the auto industry.

How much do auto damage appraisers make?

Auto damage appraisers in Texas typically earn an average annual salary ranging from $45,000 to $65,000, depending on experience, certifications, and employer. Entry-level appraisers may start lower, while experienced professionals with certifications can earn higher wages and additional benefits.

How to become an auto damage appraiser?

To become an auto damage appraiser, typically one needs a high school diploma or equivalent, along with experience in auto repair or insurance claims. Many employers prefer candidates to obtain certifications such as the I-CAR or ASE Auto Damage Appraiser certification, and strong skills in estimating software and vehicle inspection are important. On-the-job training is common, and a valid driver's license is usually required.

What are the most commonly searched types of Auto Damage Appraiser jobs in Connecticut?

The most popular types of Auto Damage Appraiser jobs in Connecticut are:

What are popular job titles related to Auto Damage Appraiser jobs in Connecticut?

For Auto Damage Appraiser jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Auto Damage Appraiser jobs in Connecticut look for?

The top searched job categories for Auto Damage Appraiser jobs in Connecticut are:

What cities in Connecticut are hiring for Auto Damage Appraiser jobs?

Cities in Connecticut with the most Auto Damage Appraiser job openings:

What are popular job titles related to Auto Damage Appraiser jobs in CT?

For Auto Damage Appraiser jobs in CT, the most frequently searched job titles are:

Infographic showing various Auto Damage Appraiser job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,667 per year, or $31.1 per hour.

Auto Damage Appraiser Senior - Connecticut

Arbella Insurance Group

Farmington, CT • On-site

Full-time

Re-posted 3 days ago


Arbella Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

38th of 315 rated insurance


Job description

Why Arbella?
At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and
more
• A company committed to community: volunteer opportunities, employee-led community efforts,
and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009!
Working independently inspects and prepares estimates for repair of 1st and 3rd party auto physical damage claims both in the field and at drive-in locations. Appraisal assignments will be of moderate to high complexity, inclusive of non-drivable, non-repairable vehicles and heavy equipment. Appraisers will prepare total loss evaluations, considering vehicle condition and research into market values. Collaborates with team to provide coverage and facilitate the timely completion of appraisals in keeping with customer experience and department expectations. Subject matter expert for claim team on repair disputes, repair facility charges and potential fraud. Mentors new appraisers, provides on-site Branch Claim Office guidance for claim staff and assists with the onboarding of new Claim employees.
Key Responsibilities:
  • Completes a thorough inspection of 1st and 3rd party vehicles for collision/comprehensive damage in accordance with Arbella guidelines with a high degree of accuracy.
  • Negotiates completed appraisals with repair facilities to obtain agreed repair cost. Inspect and authorize supplement repairs as necessary to ensure quality service and thorough repair of vehicle damage.
  • Completes re-inspections of repaired vehicles for repair compliance, in accordance with paid repair estimates.
  • Prepares accurate and timely estimates for the repair of vehicle damage. Estimates should include photographic/video documentation of the vehicle including the subject damage and any prior damage.
  • Effectively manages work assignments, including the scheduling of appointments with customers and repair facilities, ensuring that estimates are prepared timely, following vehicle inspection.
  • Identify potential fraud and inconsistencies between the loss description and the physical damage, alerting the Primary Claim owner of any concerns.
  • Provides the highest level of service and value to the customer, including flexibility in scheduling of appointments, returning telephone/email/text message inquiries timely and professionally.
  • Participates in a program of self-education through observing repair work and keeping abreast of new repair techniques and procedures.
  • Maintain strong intradepartmental collaborative/working relationships, professional and timely communication and responsiveness, with a focus on teamwork.
  • Act as a subject matter expert for claim professionals on repair timeframes, delays and reasonable repair facility charges. Spends time within BCO to provide appraiser presence, develop & build relationships.
  • Work with repair/towing facility to secure advance charges for non-repairable vehicles, completing vehicle pick-up request and notifying the relevant parties of the vehicles status.
  • Demonstrate flexibility in regional assignments, assists with overflow and volume fluctuations in adjacent workgroups, work days (Saturday) and demands associated with catastrophic (CAT) events.
  • Acts as mentor, providing guidance to newer/less experienced appraisers, acting as a resource, provides support and facilitates learning.
  • Performs other related duties as required.

Key Requirements
  • Education equivalent to an associate degree, or high school diploma supplemented by educational course work in auto or engine repair, or the equivalent in related work experience.
  • On the job/technical physical damage estimating experience 5+ years, with demonstrated industry/repair knowledge.
  • Demonstrates strong technical knowledge and skills consistent with requirements of the ADA position.
  • Demonstrates effective interpersonal communication skills, written and oral.
  • Proactively seeks opportunities to assist team/team members outside of assigned region or territory to meet business need and drive exception customer experience.
  • Maintains positive and professional working relationships with co-workers, peers and others within the organization. Demonstrate ability to collaborate effectively, maintain positive working relationships and work with others to achieve department goals.
  • Exhibits exceptional customer service, collaboration and time management skills.
  • Supports the development and learning for new appraisers, acting as a mentor and resource.
  • Maintains a customer focus, demonstrating flexibility to meet customer needs/expectations, leveraging technology and communication to provide an exceptional customer experience.
  • Demonstrates working knowledge of personal auto policy language and workflow/processes of an auto physical damage claim.
  • Successfully completes required in-house training, participates in on-site training at repair shops, and completes required industry training and certifications.
  • Maintains a valid driver's license (in good standing) and a current appraiser license.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $75,000 ($39.79 an hour) - $80,000 ($42.45 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
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