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Auto Damage Adjuster Trainee Jobs in Delaware (NOW HIRING)

Berkley

Auto Damage Desk Adjuster

Wilmington, DE · Hybrid

$48K - $62K/yr

The Auto Damage Adjuster is responsible for quality assurance and timely review of estimates, total losses, salvage, and handling non-complex auto claims, and serves as an auto physical damage ...

Berkley

Auto Damage Desk Adjuster

Wilmington, DE · On-site

$48K - $62K/yr

The Auto Damage Adjuster is responsible for quality assurance and timely review of estimates, total losses, salvage, and handling non-complex auto claims, and serves as an auto physical damage ...

Berkley

Auto Damage Desk Adjuster

Wilmington, DE · Hybrid

$48K - $62K/yr

The Auto Damage Adjuster is responsible for quality assurance and timely review of estimates, total losses, salvage, and handling non-complex auto claims, and serves as an auto physical damage ...

All JobsAuto Damage Adjuster JobsAuto Damage Adjuster Trainee JobsAuto Damage Adjuster Trainee Jobs in Delaware

Auto Damage Adjuster Trainee information

See Delaware salary details

$5

$15

$17

How much do auto damage adjuster trainee jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for auto damage adjuster trainee in Delaware is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What does an auto damage adjuster trainee do?

An Auto Damage Adjuster Trainee learns how to inspect vehicles that have been involved in accidents to estimate repair costs and determine the extent of the damage. They work under the supervision of experienced adjusters to gain hands-on experience with assessing damage, preparing reports, and working with repair shops and customers. Trainees are also taught how to interpret insurance policies and help settle claims. This role is often the first step toward becoming a fully licensed auto damage adjuster.

What skills and qualifications are needed to thrive as an auto damage adjuster trainee?

To thrive as an Auto Damage Adjuster Trainee, you need a solid understanding of automotive repair, basic insurance principles, and a high school diploma or equivalent, with some employers preferring post-secondary education. Familiarity with estimating software like CCC One or Audatex, as well as proficiency in digital photography and mobile inspection tools, is typically required. Strong attention to detail, effective communication, and negotiation skills help you excel in customer interactions and claim resolutions. These skills ensure accurate assessments, efficient claim processing, and high levels of customer satisfaction in a fast-paced environment.

What are common challenges faced by auto damage adjuster trainees during their first year?

Auto Damage Adjuster Trainees often encounter challenges such as learning to accurately assess vehicle damages, managing a high volume of claims, and adapting to a fast-paced, field-based work environment. Balancing customer service with detailed documentation and negotiation with repair shops can also be demanding. Over time, trainees build confidence by receiving mentorship, attending training sessions, and gaining hands-on experience in various claim scenarios, which helps them become proficient and efficient in their role.

What is the difference between Auto Damage Adjuster Trainee vs Auto Damage Adjuster?

AspectAuto Damage Adjuster TraineeAuto Damage Adjuster
CertificationsMay require basic insurance or adjuster licenses, training programsTypically holds necessary licenses and certifications
Work EnvironmentTraining sites, supervised fieldwork, office settingsIndependent or team-based claims assessment in the field or office
Experience LevelEntry-level, in trainingExperienced professional with claims handling skills

The main difference is that an Auto Damage Adjuster Trainee is in the learning phase, often under supervision, while an Auto Damage Adjuster is fully qualified, handling claims independently. Trainees focus on gaining skills and certifications, whereas adjusters apply their expertise to assess damages and settle claims efficiently.

What are popular job titles related to Auto Damage Adjuster Trainee jobs in Delaware?

For Auto Damage Adjuster Trainee jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Auto Damage Adjuster Trainee jobs in Delaware look for?

The top searched job categories for Auto Damage Adjuster Trainee jobs in Delaware are:

What cities in Delaware are hiring for Auto Damage Adjuster Trainee jobs?

Cities in Delaware with the most Auto Damage Adjuster Trainee job openings:

Auto Damage Adjuster Trainee jobs near you
Infographic showing various Auto Damage Adjuster Trainee job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,027 per year, or $15.4 per hour.

Auto Damage Desk Adjuster

Berkley

Wilmington, DE • Hybrid

$48K - $62K/yr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.

Why Join Us?

At Berkley One, you'll be part of a forward-thinking team that's reimagining personal insurance. We're building solutions that are as sophisticated and agile as the clients we serve, individuals and families who value innovation, simplicity, and exceptional service. You'll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry. 

#LI-AV1 #LI-HYBRID

What We Value

  • A client-first mindset with a passion for delivering exceptional experiences
  • Curiosity, creativity, and a drive to challenge the status quo
  • Collaboration across disciplines to build smarter, more intuitive solutions
  • Integrity, expertise, and a commitment to excellence

Join us in creating a new standard in personal insurance where protection meets possibility.

The Company is an equal employment opportunity employer


This role, Auto Damage Desk Adjuster is a key contributor to the Berkley One brand, requires a successful track record in handling auto physical damage claims while delivering exceptional customer service. The Auto Damage Adjuster is responsible for quality assurance and timely review of estimates, total losses, salvage, and handling non-complex auto claims, and serves as an auto physical damage resource for the claims team.

This role will be based in our Wilmington, DE or Phoenix, AZ office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

What you can expect:

  • Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
  • Internal mobility opportunities
  • Visibility to senior leaders and partnership with cross functional teams
  • Opportunity to impact change
  • Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

  • Review first and third-party estimates.
  • Identify total loss estimates for the claims department and provide an evaluation in the claim file.
  • Contact repair and tow facilities to negotiate storage and other charges.
  • Directly manage the total loss process, including Copart Salvage assignments, securing permission to move vehicles, and notifying repair or tow facilities.
  • Serve as an auto physical damage resource for the claims department.
  • Negotiate labor rates with repair facilities as part of the estimate review process.
  • Pro-actively manage the APD requests inbox.
  • Write desk estimates on repairable and total loss vehicles.
  • Run Salvage Pro-quotes for total loss vehicles.
  • Handle first-party auto claims of minimal complexity, such as comprehensive auto claims.
  • Appropriately manage claims through coverage analysis, investigation, reserving and resolution.
  • Identify and address coverage issues, complete investigation to determine cause and exposure, set timely reserves and develop detailed action plans.
  • Negotiate and convey claim settlements within authority limits.
  • Research and locate additional information and documentation to investigate, evaluate and properly resolve claims.
  • Pro-actively manage file inventory to ensure timely resolution of cases.
  • Deliver exceptional customer service to meet the needs of the insured, agent, and all internal and external customers.
  • Perform other duties as assigned.

What you need to have:

  • 5+ years Auto Physical Damage experience, including writing damage estimates.
  • Collaborative mindset, coordinating with adjusters and claims management on APD-related files, participating in CAT duty when needed, and assisting in auto claims assignments
  • Experience using CCC One Estimating software, Copart's platform, and Enterprise's ARMS system
  • Ability to write damage estimates
  • Proficiency in coverage analysis, investigation, reserving and claim resolution
  • Demonstrated customer service and collaboration skills
  • Incredible empathy and understanding of the needs of customers, both insureds and their agents, serving as a pro-active advocate for Berkley One customers and their brand experience.
  • Exceptional oral and written communication skills with a flexible, clear and purposeful communication style
  • Calm under pressure with excellent organizational and negotiation skills, integrity, and strong follow-through on tasks; comfortable challenging norms while collaborating with colleagues at all levels
  • Strong sense of accountability, fun and adventure
  • Natural curiosity and desire to learn how things work, continually seeking innovative improvements
  • Proficiency with Microsoft Office suite

What makes you stand out:


• Bachelor's degree or equivalent work experience


We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Internal employees should apply via Workday.
Sponsorship not Offered for this Role

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