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Auto Claims Manager Jobs in Calgary, AB (NOW HIRING)

Join our Risk Management team today in Edmonton or Clagary, AB! Essential Responsibilities ... Auto, Property, Contractor Equipment, Liability, and Builders Risk * Conducts thorough ...

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner.

Upload and monitor claims for approval. * Send final supplement/final bills to insurer for approval Goal 48 hours post-delivery where possible. * Ensure final authorization is noted in management ...

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Auto Claims Manager information

What is the difference between Auto Claims Manager vs Auto Claims Adjuster?

AspectAuto Claims ManagerAuto Claims Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or equivalent; some certifications like AIC may be preferred
Work EnvironmentSupervises claims teams, manages claims processes, and coordinates with other departmentsEvaluates and settles auto insurance claims directly with policyholders and repair shops
Industry UsageUsed across insurance companies to oversee claims operationsUsed by adjusters handling individual claims within insurance companies

Auto Claims Managers oversee claims teams and processes, focusing on management and strategy, while Auto Claims Adjusters handle the direct evaluation and settlement of individual claims. Both roles are essential in the auto insurance industry but differ in responsibilities and required credentials.

Infographic showing various Auto Claims Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Commercial Auto Claims Adjuster

Crawford and Company

Calgary, AB • Remote

Full-time

Posted 23 days ago


Job description

Join our growing team as a Commercial Auto Claims Adjuster. In this remote role, you'll apply your expertise to meaningful work, and play an important role in delivering exceptional service when it matters most.

As an Auto Adjuster, you'll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • Minimum of 1 year of technical experience in an insurance claims environment.
  • Post-secondary education in an insurance related field is an asset. 
  • The ability to get an Independent Adjusting License.
  • CIP coursework underway, working towards CIP Designation.
  • Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset.
  • Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims.
  • Proficient in maintaining accurate and detailed activity, transaction and reserve records.
  • Advanced computer skills including Office 365 and Windows 10.
  • Excellent communication skills.
  • Must be a team player with a strong commitment to quality and customer service.
  • Ability to manage multiple priorities.
  • Strong analytical and mathematical ability.

#LI-CD1

  • Investigation, collection, and analysis of claims information
  • Accurate recording, reporting and presentation of files
  • Evaluates coverage, liability and quantum
  • Maintenance of accurate billing, and time and expense records
  • Negotiates, settles and finalizes claims
  • Work with managers to maintain client relations