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Auto Claims Manager Jobs in Calgary, AB (NOW HIRING)

Crawford and Company

Auto Claims Adjuster

Calgary, AB · On-site

Crawford & Company is seeking a highly motivated Auto Claims Adjuster to join our growing team ... Ensure timely and accurate billing, time management, and expense reporting. * Deliver a high level ...

Ledcor Group

Claims Analyst

Calgary, AB · Hybrid

Join our Risk Management team today in Edmonton or Clagary, AB! Essential Responsibilities ... Auto, Property, Contractor Equipment, Liability, and Builders Risk * Conducts thorough ...

Allstate

Field Claim Specialist Auto

Calgary, AB · On-site

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner.

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All JobsAuto Claims JobsAuto Claims Manager JobsAuto Claims Manager Jobs in Calgary, AB

Auto Claims Manager information

What is the difference between Auto Claims Manager vs Auto Claims Adjuster?

AspectAuto Claims ManagerAuto Claims Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or equivalent; some certifications like AIC may be preferred
Work EnvironmentSupervises claims teams, manages claims processes, and coordinates with other departmentsEvaluates and settles auto insurance claims directly with policyholders and repair shops
Industry UsageUsed across insurance companies to oversee claims operationsUsed by adjusters handling individual claims within insurance companies

Auto Claims Managers oversee claims teams and processes, focusing on management and strategy, while Auto Claims Adjusters handle the direct evaluation and settlement of individual claims. Both roles are essential in the auto insurance industry but differ in responsibilities and required credentials.

Auto Claims Manager jobs near you
Infographic showing various Auto Claims Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Auto Claims Adjuster

Crawford and Company

Calgary, AB • On-site

Full-time

Posted 29 days ago

Job description

Crawford & Company is seeking a highly motivated Auto Claims Adjuster to join our growing team remotely across Canada. In this role, you will be responsible for investigating, evaluating, negotiating, and resolving commercial and personal lines claims through telephone and written correspondence. You will work independently within delegated authority while collaborating with clients, insureds, and field adjusters to deliver exceptional claims service.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • Minimum of 3 to 4 years of experience handling Auto Physical Damage (PD) claims.
  • Strong knowledge of both commercial and personal insurance lines.
  • Alberta Adjuster's License or the ability to obtain one is required.
  • Post-secondary education in an insurance-related field.
  • Currently pursuing or willing to pursue a full independent adjusting license and Chartered Insurance Professional (CIP) designation.
  • Proven ability to conduct telephone investigations, assess coverage, determine liability, negotiate settlements, and resolve first- and third-party claims.
  • Strong organizational skills with experience maintaining accurate claim files, reserve records, and documentation.
  • Excellent communication, negotiation, and customer service skills.
  • Professional telephone etiquette and the ability to build rapport with clients and claimants.
  • Self-motivated team player with a commitment to quality, accuracy, and service excellence.
     
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  • Investigate, gather, and analyze claim information to determine coverage, liability, and damages.
  • Evaluate commercial and personal lines property and automobile physical damage claims.
  • Negotiate and settle claims within assigned authority limits.
  • Coordinate and direct field adjusters when on-site investigations are required.
  • Maintain accurate claim documentation, reserves, activities, and transaction records.
  • Prepare clear and professional reports, recommendations, and correspondence.
  • Ensure timely and accurate billing, time management, and expense reporting.
  • Deliver a high level of customer service while maintaining compliance with company standards and industry regulations.

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