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Auto Claims Associate Jobs in Springfield, IL (NOW HIRING)

Auto Claims Associate information

See Springfield, IL salary details

$13

$20

$30

How much do auto claims associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for auto claims associate in Springfield, IL is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Auto Claims Associate vs Auto Underwriter?

AspectAuto Claims AssociateAuto Underwriter
Required CredentialsHigh school diploma or equivalent; insurance licensing often preferredBachelor's degree in finance, business, or related field; insurance certifications beneficial
Work EnvironmentCustomer service-focused, office setting, interacting with claimants and adjustersOffice-based, analyzing risk and reviewing policies
Industry UsageCommonly employed by insurance companies handling claims processingFound in insurance companies, focusing on policy risk assessment
Comparison Search IntentUnderstanding claims processing rolesUnderstanding underwriting and risk assessment roles

The Auto Claims Associate primarily handles claims processing, customer interactions, and claims documentation. In contrast, the Auto Underwriter focuses on evaluating risk, setting policy terms, and approving coverage. While both roles are integral to auto insurance operations, they differ in responsibilities, required credentials, and daily tasks, making each suited to different skill sets within the insurance industry.

Account Associate - State Farm Agent Team Member

Mark Cortesi - State Farm Agent

Springfield, IL • On-site

$45K - $65K/yr

Full-time

Life, Retirement, PTO

Posted 10 days ago


Job description

Benefits:
  • Salary Plus Commission
  • Group Life Insurance
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Springfield, IL and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mark Cortesi - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.