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Auto Claims Advisor Jobs (NOW HIRING)

Reserv

Claims Manager Property Damage

Atlanta, GA · Remote

Claims professional - you are knowledgeable and have a track record of success in commercial auto ... advise clients on claim trends and loss mitigation Job Duties: * Responsible for having direct ...

USAA

Claims Litigation Manager - Auto

San Antonio, TX · On-site

$85K - $157K/yr

Interacts with membership, attorneys and management to advise on moderately complex litigation ... claims and claims litigation. * Experience handling large losses auto, property or commercial.

APCO Holdings

Mechanical Claims Adjuster

Ponte Vedra, FL · On-site

$47K - $61K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Norcross, GA · On-site

$46K - $60K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Westerville, OH

$47K - $62K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Charleston, WV · Remote

$50K - $66K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Norcross, GA · On-site

$46K - $60K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Norcross, GA

$46K - $60K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Westerville, OH · On-site

$47K - $62K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Ponte Vedra, FL

$47K - $61K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

APCO Holdings

Mechanical Claims Adjuster

Westerville, OH · On-site

$47K - $62K/yr

High school diploma or equivalent * 1-2 years of experience in automotive repair, service advising, claims, or a related field * Strong understanding of vehicle mechanical systems and repair ...

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Auto Claims Advisor information

What are the key skills and qualifications needed to thrive as an Auto Claims Advisor, and why are they important?

To thrive as an Auto Claims Advisor, you need a strong understanding of insurance policies, claims processes, and customer service principles, often supported by a background in insurance or a related field. Familiarity with claims management software, estimating tools, and relevant certifications such as state insurance adjuster licensing is typically required. Excellent communication, problem-solving, and negotiation skills help advisors effectively assist clients and resolve disputes. These skills and qualifications ensure accurate claim handling, customer satisfaction, and compliance with regulatory standards.

What is the difference between Auto Claims Advisor vs Claims Adjuster?

AspectAuto Claims AdvisorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; insurance knowledgeHigh school diploma; licensing or certification often preferred
Work EnvironmentCustomer service centers, insurance officesField and office settings, inspecting vehicles
Employer & IndustryInsurance companies, auto insurersInsurance companies, claims departments
Common Search & ComparisonCustomer support, claims processingVehicle damage assessment, claim settlement

Auto Claims Advisors primarily assist customers with claims inquiries and guide them through the process, focusing on customer service. Claims Adjusters evaluate vehicle damage, inspect claims, and determine settlement amounts. While both roles work within the insurance industry and require similar credentials, Claims Adjusters are more involved in physical assessments, whereas Auto Claims Advisors focus on client communication and support.

What is an Auto Claims Advisor?

An Auto Claims Advisor is a professional who assists customers in filing and managing auto insurance claims after an accident or incident involving their vehicle. They guide clients through the claims process, assess damages, collect relevant information and documentation, and communicate with repair shops and other involved parties. Their role is to ensure that claims are processed efficiently and fairly, providing support and clarification to policyholders throughout the process. Auto Claims Advisors may also offer advice on coverage and help resolve any disputes or questions related to claims.

What are some typical challenges an Auto Claims Advisor might face in managing multiple claims simultaneously?

As an Auto Claims Advisor, you may often juggle several claims at different stages, which can be challenging when prioritizing urgent cases and ensuring timely communication with policyholders, repair shops, and other stakeholders. Balancing detailed documentation with customer service expectations requires strong organizational skills and the ability to adapt quickly to changes, such as new information or unexpected complications in a claim. Effective time management and proactive follow-up are essential to keep claims moving smoothly and to maintain client satisfaction.
What states have the most Auto Claims Advisor jobs? States with the most job openings for Auto Claims Advisor jobs include:
Auto Claims Advisor jobs near you
Mechanical Breakdown Claims Adjuster - Remote (VSC)

Mechanical Breakdown Claims Adjuster - Remote (VSC)

CNA National Warranty Corp

Scottsdale, AZ • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Ready to step into a new opportunity that values your expertise?

  • Say goodbye to grueling 12-hour days and 6-day work weeks.
  • Improve your work/life balance with a 40-hour, Monday-Friday work week.
  • Work 100% remotely from home while leveraging your automotive repair and/or service writing experience in an exciting new role.

If you have three or more years of experience as a service advisor, service manager, mechanic, and/or service technician - ideally at a franchised dealership - this could be the perfect opportunity to transition from those long service hours to a rewarding role with stability and flexibility. You can use your automotive repair and/or service writing experience in new and exciting ways – all while working remotely from the comfort of your home.

Apply if you have the needed mechanical experience, are customer service oriented, can proactively solicit and analyze information, can effectively negotiate, are comfortable making decisions and are able to document information quickly and accurately while typing at least 30 wpm - you must be comfortable working at a fast pace, receiving phone calls from service advisors and/or customers all while making decisions and entering information into the claims application.

Our comprehensive compensation and benefit package includes:

  • Competitive annual pay: Starting at $45,000 with eligibility for annual bonus
  • Comprehensive onboarding and training program: Promoting strong relationships and position new team members to be successful in their role
  • Medical, Dental, Vision: Ensuring health and wellness
  • Flexible Spending Accounts: Providing financial flexibility
  • 401(k) Plan, Paid Time Off: Fostering financial security and work-life balance
  • Tuition Reimbursement: Investing in continuous learning
  • Employee Assistance Program, Parental Leave, Life Insurance, Short- and Long-Term Disability Plans: Offering support and protection
  • Remote Work from Home: Embracing remote work as a strategic commitment to cater to our adjusters’ diverse needs and preferences. Remote work also helps to reduce employee expenses, stress levels and time away from home.

Established in 1982, CNA National set out to redefine the service contract industry with a commitment to being the best and doing the right thing. Over 40 years later, we remain true to that vision, evolving alongside the auto industry and delivering top-notch products with exceptional customer service.

At CNA National, our mission centers around prioritizing our customers, placing them at the heart of every endeavor. We are committed to earning their trust, delivering on promises, and showcasing the expertise of each team member. Our organizational culture thrives on challenge and engagement, providing abundant opportunities for employees to learn, grow, and feel a profound sense of significance within our dynamic workplace.