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Auto Bdc Training Jobs in Indiana (NOW HIRING)

Currie Motors Auto Group

BDC Representative

Valparaiso, IN · On-site

$15 - $20/hr

Career training & development * 401K * Paid Vacations/Personal Days/Paid Holidays ABOUT CURRIE ... A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell ...

Currie Motors Auto Group

BDC Representative

Valparaiso, IN

$13.25 - $17.50/hr

Career training & development * 401K * Paid Vacations/Personal Days/Paid Holidays ABOUT CURRIE ... A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell ...

Currie Motors Auto Group

BDC Representative

Valparaiso, IN · On-site

$15 - $20/hr

Career training & development * 401K * Paid Vacations/Personal Days/Paid Holidays ABOUT CURRIE ... A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell ...

Heritage Ford

Product Specialist

Corydon, IN · On-site

$38K - $60K/yr

After training, Product Specialists are experts in understanding and presenting all market-leading ... BDC, e-commerce, real estate, veteran, military

Heritage Ford

Product Specialist

Corydon, IN · On-site

$38K - $60K/yr

After training, Product Specialists are experts in understanding and presenting all market-leading ... BDC, e-commerce, real estate, veteran, military

All JobsAuto Bdc Training JobsAuto Bdc Training Jobs in Indiana

Auto Bdc Training information

What is Auto BDC training?

Auto BDC training refers to specialized training programs designed for Business Development Center (BDC) staff in automotive dealerships. These programs teach employees how to handle customer inquiries, schedule appointments, follow up on leads, and use dealership CRM software effectively. The goal is to improve communication with customers, increase appointment show rates, and boost overall sales and service performance. Auto BDC training often includes phone skills, email etiquette, and best practices for customer relationship management.

What are the key skills and qualifications needed to thrive in Auto BDC Training, and why are they important?

To thrive in Auto BDC (Business Development Center) Training, you need strong customer service skills, sales acumen, and a basic understanding of automotive products, often supported by prior experience in customer-facing or call center roles. Familiarity with CRM systems, phone and email communication tools, and dealership management software is typically required. Outstanding communication, active listening, and resilience under pressure help individuals excel in engaging customers and generating leads. These skills ensure effective customer interactions, maximize sales opportunities, and contribute to the overall success of automotive dealerships.

What are some common challenges faced by professionals working in Auto BDC training, and how can they be addressed?

Professionals in Auto BDC (Business Development Center) training often face challenges such as maintaining high engagement levels among trainees, adapting to varying levels of experience, and keeping up with evolving dealership technologies. To address these challenges, trainers should employ interactive teaching methods, customize training materials based on the audience's experience, and stay current with automotive CRM and communication tools. Building strong relationships with dealership teams and soliciting regular feedback also helps ensure training remains relevant and effective.

What is the difference between Auto Bdc Training vs Auto Sales Associate?

AspectAuto Bdc TrainingAuto Sales Associate
CredentialsTraining programs, certifications in BDC operationsHigh school diploma, sales experience often preferred
Work EnvironmentOffice setting, call centers, administrative tasksShowroom, dealership floor, direct customer interaction
Industry UsageUsed to train BDC staff for lead management and customer follow-upEngages directly with customers to sell vehicles

Auto Bdc Training focuses on preparing staff for BDC roles involving lead management and customer follow-up, typically in an office environment. Auto Sales Associates interact directly with customers to sell vehicles, often working on the dealership floor. While both roles are essential in auto sales, Auto Bdc Training emphasizes administrative and communication skills, whereas Auto Sales Associates focus on sales and customer engagement.

What are popular job titles related to Auto Bdc Training jobs in Indiana? For Auto Bdc Training jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Bdc Training jobs in Indiana look for? The top searched job categories for Auto Bdc Training jobs in Indiana are:
What cities in Indiana are hiring for Auto Bdc Training jobs? Cities in Indiana with the most Auto Bdc Training job openings:
Auto Bdc Training jobs near you

BDC Representative

Currie Motors Auto Group

Valparaiso, IN • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

We are looking for an Business Center Representative at our Buick GMC , Valparaiso, IN location.  This is a full-time position with full benefits including:

  • Health, dental, and vision benefits

  • Career training & development

  • 401K

  • Paid Vacations/Personal Days/Paid Holidays 

ABOUT CURRIE MOTORS

Currie Motors is a family owned and operated group of car dealerships which has been in business for over 35 years in Chicagoland and Northwest Indiana.  We pride ourselves in creating a working environment that is fun, fast paced and rewarding. The great majority of our Managers, across all departments, started off in entry level positions and have been promoted into their current managerial roles.  To make this happen for you, we offer all the training and tools necessary to succeed.  Longevity in our dealerships is something we pride ourselves on and is evident in the number of employees who have been working for us for 20-30 years.  

A DAY IN THE LIFE OF A BCD REPRESENTATIVE 

BDC representatives work hand in hand with the Sales and Service teams at a Car Dealership.  With their main goal of getting business into the doors.  A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide.  They do not sell the actual vehicle; they are selling an appointment to come test drive a vehicle.  There is no cold calling in the dealership, the reps are calling customers that have submitted a lead into the dealership.  Or following-up with customers who have been into the dealership recently.  Knowledge about cars is not important when deciding on this career.  You will be offered training on the brand of vehicles we sell, plus training on all tools we use in the department.  Phone training will also be done on day 1, so that you will comfortable and confident on the phone.  BDC reps are paid an hourly rate plus commission and bonuses.  Successful BDC reps can make this job into a lucrative career.  

QUALIFICATIONS FOR BDC REPRESENTATIVE 

  • High school diploma or general education degree (GED)
  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
  • Clean driving record & valid driver’s license

CAREER ADVANCEMENT 

A successful BDC rep will receive a promotion to BDC Lead after 1-2 years, with the next step being an Assistant BDC Manager after another 1-2 years.  Eventually becoming the BDC Manager after 1-2 years.  At this point you would be overseeing a team of 4-8 BDC reps, setting performance goals and being compensated on the performance of your department.  This is a great opportunity to start a rewarding and lucrative career.

ARE YOU READY TO JOIN OUR TEAM?

Apply today!  If you are a good fit, you will get a call from the Office manager and will set up a time for an interview.  We will make a hiring decision within the next few weeks. 

We are an equal opportunity employer and a drug free workplace. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.