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Authentication Jobs in Michigan (NOW HIRING)

Detroit Lions

Event Day Ticket Resolution

Detroit, MI · On-site

The Event Day Ticket Resolution position will be the first point of contact for all in-person customer service ticket authentication support during entry to Ford Field events. This position will ...

General Motors

Senior Security Software Engineer

Warren, MI

$115K - $151K/yr

You will own core authentication and authorization capabilities and set engineering standards for how users and systems sign in and what they can do. You will shape the architecture, mentor other ...

General Motors

Senior Security Software Engineer

Warren, MI · On-site

$115K - $151K/yr

You will own core authentication and authorization capabilities and set engineering standards for how users and systems sign in and what they can do. You will shape the architecture, mentor other ...

Tror AI for everyone

Senior Native iOS Developer

Dearborn, MI · On-site

$55 - $71.50/hr

Secure Authentication: Architect and integrate secure login flows using OAuth and MSAL for seamless SSO-based implementations. * API Integration: Build robust networking layers to consume RESTful ...

FastTek

Software Engineer

Dearborn, MI

OAuth and ADFS authentication. * Integrating with third-party services such as LDAP, O365, and WebEx. * HIPPA & PII data handling and encryption Education Required: * Bachelor's Degree Additional ...

Yazaki

Sr. Engineer, IS and Cyber Security

Canton, MI · On-site

Background in Active Directory and enterprise authentication technologies * Preferred certifications such as CISSP or CISM * Collaborative mindset with strong problem-solving and communication skills ...

OtterBase

Okta Certified Administrator

Jackson, MI

This role is responsible for managing SSO, MFA, authentication policies, lifecycle management, and application integrations while troubleshooting identity and access issues. 5-month contract with ...

Yazaki

Sr. Engineer, IS and Cyber Security

Canton, MI · On-site

Background in Active Directory and enterprise authentication technologies * Preferred certifications such as CISSP or CISM * Collaborative mindset with strong problem-solving and communication skills ...

Codetech Inc

Salesforce Developer

Lansing, MI · On-site

$56.25 - $74.50/hr

Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications. * Demonstrates successful implementation of Batch Apex and/or Schedule Apex ...

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All JobsAuthentication JobsAuthentication Jobs in Michigan

Authentication information

What is an Authentication job?

An Authentication job involves verifying user identities and ensuring secure access to systems, applications, or data. Professionals in this field implement authentication mechanisms like passwords, biometrics, multi-factor authentication (MFA), and single sign-on (SSO). They work to prevent unauthorized access, reduce security risks, and enhance user experience. Authentication specialists often collaborate with cybersecurity teams to enforce best practices and compliance standards.

What are the main challenges faced in an Authentication role?

Professionals in Authentication often face the challenge of staying ahead of rapidly evolving security threats and adapting to new verification technologies. Balancing a user-friendly authentication process with robust security measures can also be complex, as it requires minimizing friction for legitimate users while effectively deterring fraudulent activity. Collaboration is frequently required with IT, compliance, and customer support teams to ensure seamless integration of authentication protocols. Successfully addressing these challenges not only protects organizational assets but also helps deliver a smooth user experience.

What are the key skills and qualifications needed to thrive in the Authentication position, and why are they important?

To excel in Authentication roles, a strong understanding of identity verification procedures, fraud detection, and security compliance is required, often backed by experience in cybersecurity or risk management. Familiarity with tools like multi-factor authentication (MFA) systems, identity and access management (IAM) platforms, and certifications such as Certified Information Systems Security Professional (CISSP) are commonly needed. Attention to detail, analytical thinking, and effective communication are valuable soft skills in this field. These competencies ensure accurate identification processes, mitigate security risks, and build trust by protecting sensitive information.

What are popular job titles related to Authentication jobs in Michigan? For Authentication jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Authentication jobs in Michigan look for? The top searched job categories for Authentication jobs in Michigan are:
Authentication jobs near you
Infographic showing various Authentication job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 8% Part Time, and 7% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution.
Event Day Ticket Resolution

Event Day Ticket Resolution

Detroit Lions

Detroit, MI

Other

Re-posted 16 days ago

Job description

The Event Day Ticket Resolution position will be the first point of contact for all in-person customer service ticket authentication support during entry to Ford Field events. This position will provide exceptional in-person ticket services support while quickly completing any required ticket delivery and barcode authentication research at event entry. This position will serve as a primary point of contact for all stadium operations support staff regarding handheld ticket scanning equipment and general ticketing inquiries. 

ESSENTIAL FUNCTIONS (including, but not limited to):
The Event Day Ticket Resolution position will have daily responsibilities including, without limitation, the following:

  • Will work directly with Ticket Office Supervisors (Ticket Services & Ticket Fulfillment and Distribution) to ensure that all ticketed fans have an enjoyable experience at gate entry
  • Efficiently and proactively facilitate in person customer/client services at gate entry 
  • Primary point of contact for all in person customer service ticket authentication support during event entry
  • Complete required ticket authentication research
  • Efficiently troubleshoot, resolve and document ticket delivery/scanning service cases at the entry gate
  • Ensure escalated customer service issues are efficiently resolved, documented, tracked, and properly escalated to ticket office lead support and management
  • Demonstrate proactive awareness of ticket entry activity to ensure proper staff coverage throughout the duration of the event
  • Assist with handheld scanner distribution, collection, and hardware auditing post-event

NONESSENTIAL FUNCTIONS:

  • Ability to make decisions during high-pressure situations
  • Maintain organization of tasks and event documents
  • Ability to work well with people; must have exceptional interpersonal skills
  • Must demonstrate a high level of technological competency and proficiency on the ticketing software 
  • Attention to detail, organized, and a general understanding of basic accounting principles
  • Must be able to work a flexible schedule including evenings, weekends, and holidays
  • Attendance and punctuality are imperative, as well as adjusting to a flexible schedule to ensure event minimum availability requirements of 75% are maintained
  • Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position. Such responsibilities shall be incorporated into the position description if they are ongoing.

 QUALIFICATIONS/REQUIREMENTS

  • High school and/or GED required.  College degree or equivalent professional experience preferred
  • Experience in customer service and guest relations required
  • Experience and training in retail or professional setting preferred
  • A high degree of technological competence and point of sale experience required
  • Exceptional customer service, interpersonal, and writing skills
  • Working knowledge of Microsoft Office products
  • Requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver the best guest experience to all Ford Field guests
  • Ability to respond effectively to the most sensitive inquiries or complaints
  • Must be reliable and exhibit commitment to meeting both the work schedule and job requirements
  • Excellent oral and written communication skills
  • Ability to speak in a professional manner via telephone/in person with guests, fans and staff
  • Required to be available for a minimum of 75% of all events at Ford Field, with scheduled event day shifts of roughly five hours
  • Requires work out of Ford Field in Detroit, MI
  • You may use AI as a tool in creating your application, but this role is powered by human talent-your judgment, experience, and character are integral. Please let your personal talent shine. 

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