Audio Manager Jobs in Georgia (NOW HIRING)

About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Provides engineering support for the design, installation, configuration, programing, testing, maintenance, and upgrade of complex AV systems in a variety of environments including, classrooms, conference rooms and/or event spaces across all KSU sites. Coordinates the work of contracted vendors following approved standard designs and collaborates with project managers and technical team members through all phases of the project. Provides training on new systems and top-tier AV support for existing systems.
Responsibilities
KEY RESPONSIBILITIES: -
1. Designs, loads programs, checks deployment, and enhances the Audio-Visual infrastructure for basic Audio-Visual implementations ensuring their quality, stability, recoverability, and security
2. Utilizes departmental automation systems
3. Develops and maintains documentation of systems, services, processes, and procedures
4. Diagnoses and resolves problems
5. Provides on call support responding to incidents to include nights and weekends
6. Drives root cause analysis, debugging, support, and post-mortem analysis for incidents and service interruptions
7. Trains and mentors AV support technicians, and other staff as needed
8. Monitors labor and material expenses for new and active projects
9. Inspects the quality of service provided by vendors and internal employees, and performs complete testing after the installation is complete
10. Generates a work scope, materials list, vendor quotes and statements of work
11. Establishes and manages a schedule of projects and provides reports on state, progress and completion dates
12. Coordinates the tasks and flow of the project, including design, purchasing, installation, programing, testing, and communication with vendors and all involved parties
Required Qualifications
Educational Requirements
High school diploma or equivalent
Other Required Qualifications
Extron Control Professional certification within six (6) months of employment
Current, valid and unrestricted driver's license
Required Experience
Three (3) years of related IT experience demonstrating a progression of dealing with increasingly complex systems
Preferred Qualifications
Additional Preferred Qualifications
Avixa Certified Technical Specialist (CTS)
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Experience working in higher education
Knowledge, Skills, & Abilities
ABILITIES
Able to design, analyze, evaluate and implement audio-visual systems and solutions
Able to diagnose and resolve complex problems
Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated
Able to anticipate problems and proactively develop appropriate solutions
Able to appropriately assess and communicate risks, benefits, and alternatives
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Extensive knowledge of enterprise audio visual system design
In-depth knowledge of several of the following: enterprise audio-visual switching, routing, multiplexers, control systems, display devices, scalers, amplifiers, speakers, microphones, cameras, lighting controls, media players, ADA devices, power controllers, rack layout, related software, lecterns, and instructor workstations
Must be well versed in current technologies, and industry best practices for their areas of responsibility
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.
Background Check

• Standard Enhanced
• MVR

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf