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Audible Customer Service Jobs in Delaware (NOW HIRING)

Environmental Services Housekeeper

Dover, DE · On-site

$14 - $18/hr

Exhibit Service Excellence and support facility internal and external customer service standards ... in an audible and quick manner, able to make fine discriminations in sound and to perceive the ...

Environmental Services Housekeeper

Dover, DE · On-site

$14 - $18/hr

Exhibit Service Excellence and support facility internal and external customer service standards ... in an audible and quick manner, able to make fine discriminations in sound and to perceive the ...

Environmental Services Housekeeper

Dover, DE · On-site

$14 - $18/hr

Exhibit Service Excellence and support facility internal and external customer service standards ... in an audible and quick manner, able to make fine discriminations in sound and to perceive the ...

Environmental Services Housekeeper

Dover, DE · On-site

$14 - $18/hr

Exhibit Service Excellence and support facility internal and external customer service standards ... in an audible and quick manner, able to make fine discriminations in sound and to perceive the ...

Audible Customer Service information

What does an Audible Customer Service representative do?

An Audible Customer Service representative assists customers with issues related to their Audible accounts, such as subscription management, billing questions, troubleshooting playback issues, and helping with audiobook purchases or returns. They provide support through various channels like phone, chat, or email to ensure a positive experience for Audible users. Representatives are trained to handle technical problems, explain Audible’s features, and resolve customer concerns efficiently while maintaining a friendly and professional attitude.

What are the key skills and qualifications needed to thrive as an Audible Customer Service representative?

To thrive as an Audible Customer Service Representative, you need strong communication abilities, problem-solving skills, and a customer-focused mindset, usually supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are essential soft skills for building rapport and resolving customer issues effectively. These skills ensure positive customer experiences, efficient issue resolution, and support Audible's reputation for excellent service.

What are some common challenges faced by Audible Customer Service representatives, and how are they supported in handling them?

Audible Customer Service representatives often encounter challenges such as addressing complex billing issues, troubleshooting account access problems, and assisting customers with audiobook downloads across various devices. To support them, Audible provides comprehensive training, knowledge bases, and a collaborative team environment where representatives can consult with technical experts or escalate more complicated cases. Regular feedback sessions and access to updated resources also help representatives stay informed and confident in delivering effective solutions.

What is the difference between Audible Customer Service vs Call Center Representative?

AspectAudible Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, tech-focusedCall centers, office or remote
Employer & IndustryAudible, audiobook and media industryVarious industries, including retail, telecom, and services
Common Search IntentCustomer support for AudibleGeneral customer support roles

Audible Customer Service primarily focuses on assisting Audible users with account, technical, and content issues within the media industry. Call Center Representatives handle a broader range of customer inquiries across multiple industries. While both roles require strong communication skills and customer service experience, Audible Customer Service is specialized in digital media support, often offering remote work options.

Does Audible offer remote jobs?

Audible Customer Service roles are often available as remote positions, allowing employees to work from home. These jobs typically require strong communication skills and familiarity with customer service tools, and they may involve flexible schedules. Availability can vary based on the specific role and location, so checking current openings is recommended.

What are popular job titles related to Audible Customer Service jobs in Delaware?

For Audible Customer Service jobs in Delaware, the most frequently searched job titles are:

Infographic showing various Audible Customer Service job openings in Delaware as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution.

Environmental Services Housekeeper

UHS

Dover, DE • On-site

$14 - $18/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

495th of 898 rated healthcare providers


Job description

Responsibilities

Dover Behavioral Health Housekeeper -  position day shift with some evenings and weekends

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its outstanding patient satisfaction, including ranking 6th for highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do!

Essential Job Duties:

  • Clean in-patient and non-patient areas using proper supplies and equipment
  • Remove trash and waste from designated areas of facility
  • Make beds correctly and remove and replace linens, placing in designated storage area for laundering
  • Maintain facility and furnishings in clean, orderly fashion, including dusting furniture, cleaning windows, keeping bathrooms clean and supplies replenished
  • Follow hospital safety regulations when operating department equipment

Other Duties and Responsibilities:

  • Will adhere to all safety policies and safe work practice
  • Will adhere to all hospital policies and procedures
  • Perform other duties as assigned
  • Exhibit Service Excellence and support facility internal and external customer service standards.

Qualifications

High School Diploma or equivalent and experience in housekeeping, preferably in a hospital setting

Deliver and maintain a clean, healthy, pleasant environment ensuring the highest level of satisfaction for patients, staff, and visitors of the Hospital

Physical and Mental Requirements:

Able to stop, crouch, reach, walk, and stand for sustained periods of time; use extremities to press against something with steady force, as well as pull objects, using extremities to draw, drag, haul, or tug in a sustained motion; able to feel, grasp, and finger objects and lift them from a lower to higher position or horizontally from one position to another; express and exchange ideas via spoken or written work to convey detailed information in an audible and quick manner, able to make fine discriminations in sound and to perceive the nature of sounds with no less than a 40lb loss @Hz, 1,000 Hz and 2,000 Hz, with or without correction; able to substantially move wrist, hands and/or fingers in a repetitive motion.

Must be able to exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and occasionally exert up to 50 lbs. of force.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449

Qualifications:

High School Diploma or equivalent and experience in housekeeping, preferably in a hospital setting

Deliver and maintain a clean, healthy, pleasant environment ensuring the highest level of satisfaction for patients, staff, and visitors of the Hospital

Physical and Mental Requirements:

Able to stop, crouch, reach, walk, and stand for sustained periods of time; use extremities to press against something with steady force, as well as pull objects, using extremities to draw, drag, haul, or tug in a sustained motion; able to feel, grasp, and finger objects and lift them from a lower to higher position or horizontally from one position to another; express and exchange ideas via spoken or written work to convey detailed information in an audible and quick manner, able to make fine discriminations in sound and to perceive the nature of sounds with no less than a 40lb loss @Hz, 1,000 Hz and 2,000 Hz, with or without correction; able to substantially move wrist, hands and/or fingers in a repetitive motion.

Must be able to exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and occasionally exert up to 50 lbs. of force.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Universal Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Universal Health Services logo

About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US