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Auction Bidder Jobs (NOW HIRING)

Microsoft

Senior Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

Built on Go and derived from Prebid Server, MMS processes OpenRTB traffic at global scale across multiple Azure regions, running header-bidding auctions, executing bidder filtration, applying dynamic ...

Nellis Auction

Warehouse Position

Las Vegas, NV · On-site

$18/hr

Description About Nellis Auction Nellis Auction is one of the fastest-growing online auction ... winning bidder's order ships out. If you're dependable, detail-oriented, and ready to work in a ...

Nellis Auction

Warehouse Position

Las Vegas, NV · On-site

$18/hr

Description About Nellis Auction Nellis Auction is one of the fastest-growing online auction ... winning bidder's order ships out. If you're dependable, detail-oriented, and ready to work in a ...

Nellis Auction

Warehouse Position

Las Vegas, NV · On-site

$15 - $17.75/hr

Job Type Full-time Description About Nellis Auction Nellis Auction is one of the fastest-growing ... winning bidder's order ships out. If you're dependable, detail-oriented, and ready to work in a ...

City of Asheville, NC

Purchasing Coordinator

Asheville, NC · On-site

$25.14 - $27.65/hr

... with auction bidder; prepares deposits for checks received from purchased items, recycling checks, and rebate checks; issues reverse bids for surplus sales; and updates and maintains related ...

City of Asheville

Purchasing Coordinator

Asheville, NC · Hybrid

$25.14 - $27.65/hr

... with auction bidder; prepares deposits for checks received from purchased items, recycling checks, and rebate checks; issues reverse bids for surplus sales; and updates and maintains related ...

Nellis Auction Texas LLC

Warehouse Position

Katy, TX · On-site

$17.75/hr

Description: About Nellis Auction Nellis Auction is one of the fastest-growing online auction ... winning bidder's order ships out. If you're dependable, detail-oriented, and ready to work in a ...

Nellis Auction Arizona LLC

Warehouse Position

Mesa, AZ · On-site

$18/hr

Description: About Nellis Auction Nellis Auction is one of the fastest-growing online auction ... winning bidder's order ships out. If you're dependable, detail-oriented, and ready to work in a ...

BidFTA.com

Production Associate

Louisville, KY · On-site

$17/hr

Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to ...

BidFTA.com

Production Associate

Dayton, OH · On-site

$16.50/hr

Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to ...

BidFTA.com

Production Associate

Rogers, AR · On-site

$16/hr

Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to ...

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How much do auction bidder jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for auction bidder in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $26.44 per hour, depending on experience, location, and employer.

What states have the most Auction Bidder jobs?

States with the most job openings for Auction Bidder jobs include:

What are popular job titles related to Auction Bidder jobs?

For Auction Bidder jobs, the most frequently searched job titles are:

Infographic showing various Auction Bidder job openings in the United States as of June 2026, with employment types broken down into 39% Full Time, 59% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,071 per year, or $20.2 per hour.

Supervisor, Buyer Experience - Plano, TX

Plano, TX • On-site

Auction.com
Real Estate • 51 - 200 employees
Learn more about Auction.comexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

At Auction.com, we're transforming real estate. As the nation's leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid-empowering our people to thrive and shape the future of the industry
Role Overview
We are seeking a hands-on Buyer Experience Supervisor to lead a team of inbound support specialists responsible for helping prospective buyers register, bid, and transact successfully in distressed property auctions. This is a working supervisor role. The person in this seat manages the team as direct reports and also takes inbound buyer calls, covering the queue during volume spikes, coverage gaps, and escalations. This role reports to the Senior Director, Call Center.
This role sits at the intersection of contact center supervision, buyer support, and distressed real estate auction execution. The ideal candidate brings a strong inbound support or customer experience background, experience leading or coaching specialists, comfort operating against measurable service and quality outcomes, and a practical understanding of foreclosure, FCL, REO, or real estate auction markets.
Key Responsibilities
  • Supervise, coach, and develop a team of Buyer Experience Specialists and Sr. Buyer Experience Specialists focused on registration, bidding readiness, issue resolution, and a smooth buying experience for distressed property assets going to auction.
  • Take inbound buyer calls directly as needed to protect service level during volume spikes, coverage gaps, training time, and peak auction periods.
  • Remain accountable for resolution of escalated buyer matters across the team. Buyer suspensions and formal escalations route first to the Buyer Experience Ombudsman, and you step in directly on escalated calls during volume spikes, coverage gaps, and cases that need supervisor authority to close.
  • Monitor real-time queue and staffing conditions, adjust breaks and coverage during the day, and flag capacity risks to the Senior Director.
  • Own day-to-day team performance against service level, response and handle times, abandon rate, quality scores, and customer satisfaction targets.
  • Run the team's operating rhythms, including daily huddles, queue and case reviews, call coaching sessions, performance scorecards, and weekly one-on-ones.
  • Deliver call calibration and quality feedback, document coaching, and escalate persistent performance concerns to the Senior Director.
  • Develop Buyer Experience Specialists toward the Sr. Buyer Experience Specialist step, using the promotion criteria in the career path as the coaching framework.
  • Report mobile and browser issues that block bidders to product and technology partners, with call examples and reproduction details.
  • Ensure prospective buyers receive timely, accurate, and professional support on registration requirements, deposits, bidding eligibility, auction timelines, property information, and next steps.
  • Approve changes to the support scripts, troubleshooting guides, and knowledge base content maintained by the Sr. Buyer Experience Specialist, own quality calibration against that content, and drive adoption across the team.
  • Review contact drivers and performance data to identify trends and recommend action plans that reduce repeat contacts and improve bidder conversion.
  • Coordinate with auction operations, asset management, data, marketing, and product teams to resolve buyer questions and remove friction from the auction process.
  • Support hiring and onboarding, deliver and reinforce the training materials built by the Sr. Buyer Experience Specialist, and help retain strong performers on the team.

Success Measures
  • Consistent achievement of team service level, response time, and quality targets, including during peak volume.
  • Reliable queue coverage during spikes and coverage gaps, with minimal abandoned or missed buyer contacts.
  • Increased buyer satisfaction, reduced buyer effort, and higher completion rates for registration and bidding.
  • High-quality CRM documentation, accurate case dispositioning, and disciplined follow-up practices across the team.
  • Reduction in repeat contacts and technical escalations through structured feedback to the product and technology teams.
  • Strong team retention, coaching effectiveness, and specialist productivity.

Required Qualifications
  • 4+ years of inbound support, contact center, or customer service experience, including at least 1 year as a supervisor, team lead, or senior specialist with responsibility for others' performance.
  • Current ability to handle inbound buyer calls at a specialist level of quality and efficiency, and willingness to spend time on the phones as volume requires.
  • Demonstrated ability to coach, motivate, and hold accountable a team of support specialists.
  • Working knowledge of contact center performance management, including service levels, schedule adherence, quality frameworks, scorecards, and coaching models.
  • Experience supporting customers across phone, email, and chat, with strong case management and CRM discipline.
  • Comfort reading performance data and dashboards, identifying root causes, and recommending practical operating improvements.
  • Clear verbal and written communication, with the ability to explain complex information to both buyers and internal stakeholders.
  • Comfort working with product, technology, operations, sales, marketing, and asset management partners.

The experience threshold above applies to external candidates. Internal candidates advance on the promotion criteria defined in the career path rather than a years-in-role minimum.
Preferred Qualifications
  • Experience in real estate, mortgage servicing, default servicing, foreclosure, REO, distressed asset sales, real estate auctions, or online marketplaces.
  • Understanding of FCL and REO auction markets, including buyer behavior, auction timelines, bidding processes, and common questions from investors or purchasers.
  • Experience supporting customers on web and mobile platforms, including troubleshooting browser, app, account, and payment issues.
  • Familiarity with CRM and ticketing systems, knowledge base tools, workforce management, call recording tools, dashboards, and support analytics.
  • Progression from a specialist or senior specialist role into a first-line leadership position.

Ideal Candidate Profile
The ideal candidate is a working leader who is comfortable coaching the team in the morning and taking calls in the afternoon. They keep buyers moving forward without sacrificing professionalism, hold the queue together when volume is unpredictable, and pass what they hear on calls back to product, technology, operations, and asset teams. This person should be equally comfortable reviewing a scorecard, sitting with a specialist on a difficult call, and picking up the phone themselves.
This role is based in Plano, TX, and requires four days per week in office. Travel is expected up to 5% for leadership and team building activities.
Compensation and Performance
This role will include a performance-based incentive component tied to team outcomes, including abandon rates, quality scores, customer satisfaction, and productivity metrics. Final compensation structure should reflect the supervisory scope of the role, the expectation of regular phone time alongside team leadership, and the business impact of improved buyer outcomes.
In addition to base salary, this position is eligible for a bonus.
Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):
  • Medical, dental, and vision insurance.
  • Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
  • Paid Time Off (PTO), including 12 paid holidays.

The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.
The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.
Learn more about our benefits and culture at:
https://www.auction.com/lp/careers/
Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.
To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
To review our California Personnel Privacy Statement and Notice at Collection, please click here.

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