... portals (AT&T, Verizon, and T-Mobile), Apple Business Manager, Mobile Device Management (MDM ... Perform mobile data retention and archival activities using industry-standard forensic tools ...
... portals (AT&T, Verizon, and T-Mobile), Apple Business Manager, Mobile Device Management (MDM ... Perform mobile data retention and archival activities using industry-standard forensic tools ...
Red Team Operator
Chantilly, VA · On-site
$150K - $190K/yr
... ATT&CK methodology. * Utilize knowledge of operating systems, networking protocols, firewalls ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Red Team Operator
Chantilly, VA · On-site
$150K - $190K/yr
... ATT&CK methodology. * Utilize knowledge of operating systems, networking protocols, firewalls ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Red Team Operator
$150K - $190K/yr
... ATT&CK methodology. * Utilize knowledge of operating systems, networking protocols, firewalls ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Quick apply
Red Team Operator
$150K - $190K/yr
... ATT&CK methodology. * Utilize knowledge of operating systems, networking protocols, firewalls ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Penetration Tester
Chantilly, VA · On-site
$90K - $130K/yr
Strong understanding of penetration testing methodologies (MITRE ATT&CK, OWASP). * Ability to ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Penetration Tester
Chantilly, VA · On-site
$90K - $130K/yr
Strong understanding of penetration testing methodologies (MITRE ATT&CK, OWASP). * Ability to ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
SIEM Engineer
Washington, DC · On-site
... retention policies, and system scalability. This position is on site with the customer in ... Deep understanding of MITRE ATT&CK and threat detection methodologies. * Demonstrated ability to ...
Quick apply
SIEM Engineer
Washington, DC · On-site
... retention policies, and system scalability. This position is on site with the customer in ... Deep understanding of MITRE ATT&CK and threat detection methodologies. * Demonstrated ability to ...
Occupational Therapist
Gaithersburg, MD · On-site
$40.49 - $50.61/hr
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans ... and education, recruitment, retention, and development), commitment and accountability ...
Occupational Therapist
Gaithersburg, MD · On-site
$40.49 - $50.61/hr
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans ... and education, recruitment, retention, and development), commitment and accountability ...
Optimize SIEM performance, storage architecture, data retention policies, and system scalability ... Deep understanding of MITRE ATT&CK and threat detection methodologies. * Demonstrated ability to ...
Optimize SIEM performance, storage architecture, data retention policies, and system scalability ... Deep understanding of MITRE ATT&CK and threat detection methodologies. * Demonstrated ability to ...
Penetration Tester
$90K - $130K/yr
Strong understanding of penetration testing methodologies (MITRE ATT&CK, OWASP). * Ability to ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Quick apply
Penetration Tester
$90K - $130K/yr
Strong understanding of penetration testing methodologies (MITRE ATT&CK, OWASP). * Ability to ... CDT is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity employer ...
Engineer and optimize log collection, normalization, enrichment, and retention strategies.Support ... ATT&CK FrameworkStrong understanding of network security, endpoint security, identity and access ...
Quick apply
Engineer and optimize log collection, normalization, enrichment, and retention strategies.Support ... ATT&CK FrameworkStrong understanding of network security, endpoint security, identity and access ...
Engineer and optimize log collection, normalization, enrichment, and retention strategies ... MITRE ATT&CK Framework * Strong understanding of network security, endpoint security, identity and ...
Engineer and optimize log collection, normalization, enrichment, and retention strategies ... MITRE ATT&CK Framework * Strong understanding of network security, endpoint security, identity and ...
Physical Therapist
Gaithersburg, MD · On-site
$40.50 - $50.60/hr
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans ... and education, recruitment, retention, and development), commitment and accountability ...
Physical Therapist
Gaithersburg, MD · On-site
$40.50 - $50.60/hr
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans ... and education, recruitment, retention, and development), commitment and accountability ...
Engineer and optimize log collection, normalization, enrichment, and retention strategies ... MITRE ATT&CK Framework * Strong understanding of network security, endpoint security, identity and ...
Engineer and optimize log collection, normalization, enrichment, and retention strategies ... MITRE ATT&CK Framework * Strong understanding of network security, endpoint security, identity and ...
As part of the application process, you agree that TekSynap Corporation may retain and use your ... Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ...
Quick apply
As part of the application process, you agree that TekSynap Corporation may retain and use your ... Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Fraud Analyst
Washington, DC · On-site
$78K - $117K/yr
Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill ... retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all ...
Fraud Analyst
Washington, DC · On-site
$78K - $117K/yr
Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill ... retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Create detection use cases based on current threat vectors, the MITRE ATT&CK framework, and ... As part of the application process, you agree that TekSynap Corporation may retain and use your ...
Mobile Wireless Technician
$30 - $35/hr
... carrier portals (AT&T, Verizon, T-Mobile), Apple Business Manager, MDM Server, and MORFEUS ... Mobile Data Retention/archive activities using Cellebrite; executes records recovery when ...
Mobile Wireless Technician
$30 - $35/hr
... carrier portals (AT&T, Verizon, T-Mobile), Apple Business Manager, MDM Server, and MORFEUS ... Mobile Data Retention/archive activities using Cellebrite; executes records recovery when ...
Senior Network Engineer with Security Clearance
Washington, DC · On-site
$117K - $161K/yr
We pride ourselves in being the best and only attracting and retaining the best talent to fuel our ... AT&T WAN (MPLS, vBNS), escalation and circuit management processes. • Five years' specialized ...
Senior Network Engineer with Security Clearance
Washington, DC · On-site
$117K - $161K/yr
We pride ourselves in being the best and only attracting and retaining the best talent to fuel our ... AT&T WAN (MPLS, vBNS), escalation and circuit management processes. • Five years' specialized ...
Att Retention information
See Silver Spring, MD salary details
$31K - $35.3K
11% of jobs
$35.3K - $39.7K
9% of jobs
$39.7K - $44K
4% of jobs
$45.1K is the 25th percentile. Wages below this are outliers.
$44K - $48.3K
5% of jobs
$48.3K - $52.6K
5% of jobs
$52.6K - $57K
3% of jobs
$57K - $61.3K
1% of jobs
$61.3K - $65.6K
0% of jobs
$65.6K - $69.9K
6% of jobs
The median wage is $71.1K / yr.
$69.9K - $74.2K
17% of jobs
$75.7K is the 75th percentile. Wages above this are outliers.
$74.2K - $78.6K
38% of jobs
$31K
$62.5K
$78.6K
How much do att retention jobs pay per year?
As of Aug 15, 2026, the average yearly pay for att retention in Silver Spring, MD is $62,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $75,500.00 per year, depending on experience, location, and employer.
What is the difference between Att Retention vs Customer Service Representative?
| Aspect | Att Retention | Customer Service Representative |
|---|---|---|
| Primary Role | Focuses on retaining existing customers, reducing churn, and building loyalty | Handles customer inquiries, resolves issues, and provides support |
| Required Skills | Communication, relationship management, problem-solving | Communication, problem-solving, product knowledge |
| Work Environment | Call centers, client accounts, retention teams | Call centers, retail, service centers |
| Common Certifications | Customer retention, communication skills | Customer service certifications, communication skills |
Att Retention specialists primarily focus on maintaining customer loyalty and reducing churn, often working in retention teams. Customer Service Representatives handle a broader range of customer inquiries and support. While both roles require strong communication skills, Att Retention roles emphasize relationship management and retention strategies, making them distinct yet related positions within customer-focused industries.
What job categories do people searching Att Retention jobs in Silver Spring, MD look for?
The top searched job categories for Att Retention jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Att Retention jobs?
Cities near Silver Spring, MD with the most Att Retention job openings:
Full-time
Re-posted 2 days ago
Job description
Join a team responsible for delivering secure, reliable mobile communications that support mission-critical government operations. As a Mobile Wireless Technician, you will provide exceptional customer support while managing the full lifecycle of enterprise mobile devices for a large federal organization. You'll play a key role in ensuring personnel have the mobile capabilities they need to accomplish their mission, supporting thousands of wireless service requests each month.
Key Responsibilities
Requirements
Education (preferred, but not required)
Experience
Key Responsibilities
- Provision, configure, deploy, replace, deprovision, archive, and manage enterprise mobile devices including smartphones, tablets, MiFi hotspots, and SIM-only devices.
- Deliver and exchange mobile equipment across multiple customer locations while ensuring devices are configured and operational before issuance.
- Manage wireless service requests throughout the device lifecycle using major carrier management portals (AT&T, Verizon, and T-Mobile), Apple Business Manager, Mobile Device Management (MDM) platforms, and enterprise asset management tools.
- Configure user accounts, activate new devices, modify service plans, troubleshoot hardware and software issues, and provide end-user training and technical support.
- Support approximately 2,400 monthly mobile service transactions while maintaining high levels of customer satisfaction and operational readiness.
- Perform mobile data retention and archival activities using industry-standard forensic tools, supporting device refreshes, records recovery, and secure data preservation.
- Execute secure device sanitization and disposition procedures, including removal of security locks, enterprise enrollment, activation services, and user data prior to retirement or reassignment.
- Monitor wireless service events, outages, and operational issues; document incidents within ServiceNow and support incident management activities through resolution.
- Track wireless utilization trends and provide reporting to support operational planning and service optimization.
- Maintain accurate asset accountability by completing property transfer documentation and updating enterprise asset management systems in accordance with organizational policies.
- Coordinate warranty repairs with device manufacturers, including diagnostics, repair tracking, testing, and validation before returning equipment to service.
- Support enterprise cybersecurity requirements by ensuring mobile devices remain compliant with security configuration baselines and applicable government cybersecurity standards.
- Work collaboratively with internal support teams, service providers, and vendors to ensure timely delivery of mobile communications services.
Requirements
- Active Secret Security Clearance.
- Strong customer service skills with a commitment to delivering a positive end-user experience.
- Excellent analytical, troubleshooting, and problem-solving abilities.
- Ability to prioritize multiple tasks and perform effectively in a fast-paced operational environment.
- Strong written, verbal, and interpersonal communication skills.
- Experience researching and resolving hardware, software, and mobile device issues.
- Ability to communicate technical concepts to both technical and non-technical users.
- Self-motivated, detail-oriented, and capable of working independently.
- Collaborative team player with a strong sense of ownership and accountability.
Education (preferred, but not required)
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education, certifications, and professional experience.
Experience
- Three (3) or more years of experience supporting enterprise mobile communications, wireless device management, desktop support, or a similar IT operations role.
- Experience supporting federal government or Department of Defense environments is preferred.
- Experience with Mobile Device Management (MDM) platforms, Apple Business Manager, ServiceNow, enterprise asset management systems, and commercial wireless carriers is highly desirable.
About InterImage
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
1996