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Att Retention Jobs in Silver Spring, MD (NOW HIRING)

Associate Director-Sales Prof Svcs ATC

Chantilly, VA · On-site

$155K - $233K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Team Leadership: Oversee staffing, skill development, and retention of consultants, providing ... Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to ...

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life ... Deliver outstanding service striving to retain and gain customers * Participate in outside sales ...

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life ... Deliver outstanding service striving to retain and gain customers * Participate in outside sales ...

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life ... Deliver outstanding service striving to retain and gain customers * Participate in outside sales ...

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life ... Deliver outstanding service striving to retain and gain customers * Participate in outside sales ...

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Showing results 1-20

Att Retention information

See Silver Spring, MD salary details

$31K

$62.5K

$78.6K

How much do att retention jobs pay per year?

As of Aug 15, 2026, the average yearly pay for att retention in Silver Spring, MD is $62,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Att Retention vs Customer Service Representative?

AspectAtt RetentionCustomer Service Representative
Primary RoleFocuses on retaining existing customers, reducing churn, and building loyaltyHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, relationship management, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, client accounts, retention teamsCall centers, retail, service centers
Common CertificationsCustomer retention, communication skillsCustomer service certifications, communication skills

Att Retention specialists primarily focus on maintaining customer loyalty and reducing churn, often working in retention teams. Customer Service Representatives handle a broader range of customer inquiries and support. While both roles require strong communication skills, Att Retention roles emphasize relationship management and retention strategies, making them distinct yet related positions within customer-focused industries.

What job categories do people searching Att Retention jobs in Silver Spring, MD look for?

The top searched job categories for Att Retention jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Att Retention jobs?

Cities near Silver Spring, MD with the most Att Retention job openings:

Infographic showing various Att Retention job openings in Silver Spring, MD as of August 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $62,469 per year, or $30 per hour.

Lead Client Solutions Executive III (Government)

AT&T

Columbia, MD

$105K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 729 frontline employees who took The Breakroom Quiz

52nd of 99 rated telecommunications companies


Job description

This position requires office presence of a minimum of 1 day per week and is only located in the location(s) posted.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to theFederal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

Job Duties/Responsibilities:

As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities. Key Roles and Responsibilities:

  • Manage SLED accounts in Maryland
  • Maintain and retain current Mobility business.
  • Win new Mobility business in no/low share accounts
  • Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.
  • With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects.
  • May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
  • Establishes/maintains productive long-term client relationships.
  • Supports in presenting products, services and migrations that can benefit customer needs.
  • Demonstrates broad and strong working knowledge of the organization's entire product/service line.
  • Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions.
  • Develops responses to Request for Proposals.
  • Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
  • Owns account relationship, responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement.
  • Effectively influences customers to diffuse potential problems.
  • Aids in devising direct sales plans/strategies.
  • May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects.
  • May support less experienced sales team through coaching or mentoring. Works on complex projects.

Duties directly related to making sales include:

  • Meeting with customers and engaging in sales activities at customer site.
  • Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales.
  • Traveling to/from the customer premise for sales activities.
  • Providing subject matter expertise on technical sales issues.
  • Advising customers on suitability of products based on technical needs.
  • Preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales.
  • Researching/developing solutions with AT&T external partners, including design/engineering.
  • Researching customer business/industry to identify new sales opportunities.

Education:

  • Typically requires a bachelor's degree.

Experience:

  • Typically requires 5-8 years direct work experience preferably Public Sector.
  • Proven experience in sales, preferably within the telecommunications or technology industry
  • Strong understanding of FirstNet products, technology, applications, and solutions.
Our Lead Client Sol Exec 3 Mobility jobs earn between $105,400.00 - $158,000.00 + commission $65,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:


  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Columbia, Maryland

Salary Range:

$105,400.00 - $158,000.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.


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