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Att Customer Retention Jobs (NOW HIRING)

... delivering AT&T products, services, and/or solutions to address customers' strategic business ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

... delivering AT&T products, services, and/or solutions to address customers' strategic business ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

Will develop and attain AT&T sales objectives by partnering with authorized retail district ... retained Education: Typically, a bachelor's degree Experience: 1 to 5 years' retail, customer ...

... delivering AT&T products, services, and/or solutions to address customers' strategic business ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

... delivering AT&T products, services, and/or solutions to address customers' strategic business ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

... delivering AT&T products, services, and/or solutions to address customers' strategic business ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

... retain the revenue stream of assigned complex accounts, ensuring high levels of customer ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

Cornerstone Marketing Concepts is a leading authorized dealer for AT&T, DirectTV, Frontier, Comcast ... Retain existing customers by lowering their bills. Required: * Valid Driver License * Must have ...

Cornerstone Marketing Concepts is a leading authorized dealer for AT&T, DirectTV, Frontier, Comcast ... Retain existing customers by lowering their bills. Required: * Valid Driver License * Must have ...

Showing results 41-60

Att Customer Retention information

See salary details

$25.5K

$64.8K

$75K

How much do att customer retention jobs pay per year?

As of Sep 10, 2026, the average yearly pay for att customer retention in the United States is $64,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is the difference between Att Customer Retention vs Att Customer Service Representative?

AspectAtt Customer RetentionAtt Customer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries, issues, and support
Skills NeededCustomer relationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, CRM systems, sales teamsCall centers, support desks, office settings
Common CertificationsCustomer retention, sales certificationsCustomer service certifications, communication courses

Att Customer Retention focuses on maintaining long-term customer relationships and reducing churn, often involving sales and relationship management skills. In contrast, Att Customer Service Representatives primarily handle customer inquiries and support issues. While both roles require strong communication skills, their core objectives differ: retention versus support.

What does an Att Customer Retention specialist do?

An Att Customer Retention specialist focuses on maintaining and strengthening relationships with existing customers to reduce churn and increase loyalty. They analyze customer data, develop retention strategies, and communicate with customers through calls, emails, or loyalty programs. Strong communication skills and familiarity with CRM tools are essential for this role.

What cities are hiring for Att Customer Retention jobs?

Cities with the most Att Customer Retention job openings:

What states have the most Att Customer Retention jobs?

States with the most job openings for Att Customer Retention jobs include:

What are popular job titles related to Att Customer Retention jobs?

For Att Customer Retention jobs, the most frequently searched job titles are:

Infographic showing various Att Customer Retention job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $64,752 per year, or $31.1 per hour.

Lead Strategic Accounts 3 CNV

Brentwood, TN • On-site

$94K - $141K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Key responsibilities

  • Identify, build, and maintain long-term client relationships.

  • Develop and implement sales strategies to generate new opportunities and expand or retain existing accounts.

  • Support sales activities such as meeting with customers, traveling to customer sites, preparing proposals, and providing technical sales expertise.


AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 736 frontline employees who took The Breakroom Quiz


Job description

Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.

Our Lead Strategic Accounts 3 CNV, earn between $94,100 - $141,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

  • Paid Parental Leave

  • Paid Caregiver Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ideal Candidate Qualities

  • Strategic/Proactive Thinking

  • Strong Business Acumen

  • Deep understanding of the market/current industry trends

  • Expert at building strong relationships

  • Product knowledge and experience selling wireless, wired, IoT services, AQ and solutions

  • Proven track record of success in identifying, developing, and closing opportunities in large complex accounts

  • Ability to understand and provide complex network solutions through collaboration with clients and internal resources

  • Proven track record of success

  • Looking for candidates from Verizon, TMo, former AT&T employees and other telecom companies.

  • No retail store candidates

  • Current sales experience within the past 2 years

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

Overall Purpose: Drive revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers' strategic business priorities.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
Client Relationship and Account Management: Identify, build, and maintain long-term client relationships. Understand their needs, utilize consultative skills to close sales, ensuring satisfaction and loyalty and may deliver tailored presentations.
Sales Strategy and Revenue Growth: Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, meeting, or exceeding revenue targets.
Market and Trend Analysis: Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge.
RFP response Management: May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities.
Customer Support and Dispute Resolution: May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues.
Job Contribution: A senior-level sales representative with advanced understanding of sales principles, practices, products, and services. Manages large, complex sales with light supervision. Responsible for higher-than-average sales quota or territory. Demonstrates effective communication, advanced data analysis, leverages extensive experience, and problem-solving skills. May introduce new products, lead training, and mentor colleagues. If the sales career path includes multiple positions at the I11 level, the more senior role entails higher sales targets, broader scope, and greater complexity. Supervisor: No
This job code may apply to both exempt and non-exempt employees depending on state requirements. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.
Education/Experience: Bachelor's degree (BS/BA) desired. 8+ years of related sales experience.

Our Lead Strategic Accounts 3 CNV jobs earn between $94,100.00 - $158,000.00 + commission $70,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:


  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Alpharetta, Georgia, Bellaire, Texas, Brentwood, Tennessee

Salary Range:

$94,100.00 - $158,000.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.


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