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Atm Support Analyst Jobs (NOW HIRING)

Brinks

ATM Technician/Cash Loader

Jackson, MS · On-site

$19/hr

Engage with the customer to ensure high levels of support * Replace ATM parts unassisted or with ... upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and ...

State Employees' Credit Union

SECU is seeking a Business Intelligence Specialist to support the ATM Strategy team as we define ... As a Business Intelligence Specialist, you will provide analytics and insights to the ATM Strategy ...

State Employees' Credit Union

SECU is seeking a Business Intelligence Specialist to support the ATM Strategy team as we define ... As a Business Intelligence Specialist, you will provide analytics and insights to the ATM Strategy ...

Syntricate Technologies

ATM QA

San Francisco, CA · On-site

Syntricate Technologies is seeking an ATM QA to validate installations and support hardware devices ... Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and ...

Northwest

ATM Manager

Bellevue, PA · On-site

... Support department. This position requires a holistic knowledge of the ATM ecosystem including but ... Strategic Planning Analyze, plan and assist in implementing technical department workflows and ...

Northwest

ATM Manager

Warren, PA · On-site

... Support department. This position requires a holistic knowledge of the ATM ecosystem including but ... Strategic Planning Analyze, plan and assist in implementing technical department workflows and ...

Northwest

ATM Manager

Erie, PA · On-site

... Support department. This position requires a holistic knowledge of the ATM ecosystem including but ... Strategic Planning Analyze, plan and assist in implementing technical department workflows and ...

Northwest

ATM Manager

Columbus, OH · On-site

... Support department. This position requires a holistic knowledge of the ATM ecosystem including but ... Strategic Planning Analyze, plan and assist in implementing technical department workflows and ...

Northwest Bank

ATM Manager

Warren, PA · On-site

... Support department. This position requires a holistic knowledge of the ATM ecosystem including but ... Analyze, plan and assist in implementing technical department workflows and employee job duties ...

System One

ATM Consultant

Pittsburgh, PA · On-site

Work within Agile teams to design, develop, test, implement, and support technical solutions across ... Analysts, etc. * 3+ years experience acting as a client-facing lead. * In-depth knowledge of ...

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Atm Support Analyst information

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How much do atm support analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for atm support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an ATM Support Analyst?

ATM Support Analysts are IT professionals responsible for maintaining, troubleshooting, and resolving technical issues related to Automated Teller Machines (ATMs). They monitor ATM networks, ensure machines are operational, coordinate repairs, and provide technical support to banks or financial institutions. Their role often involves working with both hardware and software components, addressing connectivity issues, and ensuring the security and efficiency of ATM services.

What are some typical challenges an ATM Support Analyst faces during incident resolution, and how are they addressed?

ATM Support Analysts often encounter challenges such as diagnosing hardware malfunctions remotely, resolving software errors, and managing critical service outages under tight timelines. These issues are addressed by leveraging remote monitoring tools, maintaining strong communication with field technicians, and following established escalation protocols. Collaboration with banking partners and vendors is crucial to ensure minimal downtime and a seamless customer experience.

What are the key skills and qualifications needed to thrive as an ATM Support Analyst, and why are they important?

To excel as an ATM Support Analyst, you need solid technical troubleshooting skills, knowledge of banking systems, and typically a degree in IT or a related field. Familiarity with ATM management software, network monitoring tools, and relevant certifications such as CompTIA A+ or ITIL is often required. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for this role. These competencies ensure quick resolution of ATM issues, minimize downtime, and enhance customer satisfaction in banking operations.

What is the difference between Atm Support Analyst vs ATM Technician?

AspectAtm Support AnalystATM Technician
CertificationsIT or banking support certifications, such as CompTIA or vendor-specific trainingTechnical repair certifications, such as A+ or manufacturer-specific training
Work EnvironmentOffice-based with remote support, on-site troubleshooting at bank branchesOn-site repair and maintenance at ATM locations
Industry UsageBanking, financial services, IT supportBanking, retail, ATM service providers
Primary ResponsibilitiesDiagnosing and resolving ATM software/hardware issues remotely or on-siteRepairing, installing, and maintaining ATM hardware

The Atm Support Analyst primarily focuses on diagnosing and resolving ATM issues through remote support or on-site assistance, often requiring IT or support certifications. In contrast, the ATM Technician specializes in hardware repairs and maintenance at ATM locations. Both roles are essential in the banking and financial services industry but differ in their technical focus and work environment.

Is an Atm Support Analyst a good job?

An ATM Support Analyst is a technical role focused on maintaining and troubleshooting ATM systems, often requiring knowledge of banking software and hardware. It can offer stable employment with opportunities for technical skill development and may involve shift work or on-call duties. Job satisfaction depends on individual interest in technology and customer service environments.

What skills are needed for ATM Support Analyst jobs?

ATM Support Analysts need strong technical skills in hardware and software troubleshooting, knowledge of ATM systems and networks, and familiarity with banking security protocols. Good problem-solving abilities, attention to detail, and communication skills are essential for diagnosing issues and coordinating with vendors or bank staff. Certifications in IT or network management can enhance job prospects, and the role often requires working in shifts or on-call availability.

What cities are hiring for Atm Support Analyst jobs?

Cities with the most Atm Support Analyst job openings:

What states have the most Atm Support Analyst jobs?

States with the most job openings for Atm Support Analyst jobs include:

What are popular job titles related to Atm Support Analyst jobs?

For Atm Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Atm Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Client Support Analyst (Part-Time, 20 Hours/Week)

Mesquite, TX • On-site

American National Bank of Texas
Commercial Banking • 201 - 500 employees
Learn more about American National Bank of Texasexternal

Part-time

Re-posted 9 hours ago

Job description

The Client Support Analyst is responsible for the fulfillment of customer request via multiply delivery channels (retail banking centers, call center, and Online) and supporting Retail and CCU operations while maintaining operational efficiency to ensure compliance with audit and regulatory requirements. The individual is responsible for maintaining and supporting the cash needs of the bank and monitoring various reports to ensure timely entries and reconciliations are performed. 

Responsibilities include:

  • Working with various vendors in support of systems and applications used by Retail and Call Center
  • Supports the fulfillment of customer request
  • Evaluates and directs banking centers/call center staff and/or management to find solutions for escalated issues
  • Develops and maintains policies and procedures for Retail/CCU that support audit and regulatory requirements
  • Manages cash for the bank including banking centers, ATM/ITM's, and the banks Centralized vaults
  • Requires work on physical bank premises

Qualifications:

  • High School diploma or GED
  • 1 year banking experience

Skills:

  • Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be competent in all basic math functions and able to carry out written instructions.
  • Lifting in an office setting may be required up to 30 lbs.

ANBTX strongly encourages candidates that are fluent in English and Spanish to apply.  Jobs that specifically require candidates to be bilingual will be posted as a requirement.

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