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Atm Second Line Maintenance Jobs (NOW HIRING)

Euroclear

NY · On-site

Oversee and maintain active engagements with all stakeholders to ensure visibility of JML ... Challenge business requests where not in line with security policy or risk guidelines. Act as ...

Fortitude Re

SVP, Enterprise Controls

Jersey City, NJ · On-site

... second line of defense, including methodologies, standards, procedures, taxonomies, and documentation requirements. * Develop and maintain practical tools, templates, and guidance for documenting ...

Global Crossing Airlines

Line Aircraft Technician

Miami, FL · On-site

$17.25 - $21.75/hr

Perform maintenance in compliance with Company Manuals amp; Federal Regulations. * Complete ... For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 ...

Brinks

ATM Manager

New York, NY

The ATM Manager II is responsible for managing drivers, messengers and guards and operations the ... Establish and maintain accountability on the front line of the market; schedule and develop staff ...

Brink's Incorporated

ATM Manager

New York, NY · On-site

The ATM Manager II is responsible for managing drivers, messengers and guards and operations the ... Establish and maintain accountability on the front line of the market; schedule and develop staff ...

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How much do atm second line maintenance jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for atm second line maintenance in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

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Infographic showing various Atm Second Line Maintenance job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,730 per year, or $20.1 per hour.

Technical Operations Specialist - Second Line Support

Lehi, UT • Hybrid

Netcraft
See more jobs at Netcraftexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Investigate and resolve complex operational issues raised by internal teams and customers.

  • Take ownership of escalated issues and drive them through to resolution.

  • Identify opportunities to improve automation, tooling, and operational processes to enhance service quality.

Job description

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. 

The Role

We're seeking a Technical Operations Specialist to join our Technical Operations - Second Line Support (2LS) team! This role is crucial in enhancing our operational capabilities and providing additional high-quality support to internal and external stakeholders. You'll investigate complex operational challenges, improve automation and tooling, and drive long-term improvements that enhance the experience of our customers and prospects.

Day to Day, Your Responsibilities Will Include:
  • Manage complex issues: Investigate and resolve complex operational issues raised by internal teams and customers.
  • Issues raised to the Second Line Support team are of strategic importance or affect our largest customers and prospects, so every day you will make a meaningful impact on the success of the business, and no two days are the same!
  • Act as an escalation point: Take ownership of escalated issues and drive them through to resolution.
  • Spark innovative ideas to improve Netcraft's services: Identify opportunities to improve automation, tooling, and operational processes that enhance the quality of service for our largest customers and prospects.
  • Drive process improvement: Identify opportunities for automating tasks, streamlining processes, and optimizing workflows.

This is not a traditional support role. You'll investigate complex technical and operational challenges, improve the way our services work, and collaborate across engineering, product, and customer-facing teams to deliver better outcomes for customers and prospects.

To Be Successful, You'll Need:
  • Strong technical curiosity and an aptitude for understanding how complex systems, tools, and technologies interact.
  • Ability to diagnose and resolve complex operational issues.
  • Capability to analyze datasets, identify trends, and present findings in a digestible way to stakeholders.
  • Ability to make confident and considered decisions and know when to escalate problems.
  • Attention to detail, adaptability, and a continuous improvement mindset, with an interest in understanding customer needs and business outcomes.
  • An analytical and solution-focused approach to problem solving.
  • Excellent communication skills with a high standard of written English.
  • Ability to empathize with users and provide clear explanations to complex or contentious issues.
  • Proven track record in handling complex customer requests.
  • Ability to engage with people in a friendly, helpful, and professional manner.
  • Self-motivation and the ability to work independently on longer-term tasks.
  • Strong prioritization and self-organization skills, with the ability to manage workload with minimal oversight and focus on the highest-impact work when priorities compete.
  • Experience in Digital Risk Protection (DRP), Brand Protection, or Cyber Threat Intelligence is highly desirable, with a strong understanding of phishing, domain abuse, social media threats, impersonation, and related attack vectors.

The Rewards Package:

  • 33 days vacation - includes national holidays which can be worked if you prefer
  • Generous enhanced family leave and pay
  • Enhanced company sick pay from day one of employment, with additional support after your first six months' service
  • Equity Tracking Units allowing you to share in Netcraft's long term success (eligibility criteria apply)
  • Hybrid and flexible working options
  • 401(k) Safe Harbor Plan with employer match
  • Comprehensive private health cover, including medical, dental, vision and life insurance
  • Meals, snacks, and drinks provided in the office
  • Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career
  • Two Volunteering Days per year, to allow you to contribute to your wider community or charity
  • Spot reward bonus scheme to reward truly outstanding contributions 
  • Employee Referral Bonus scheme

Diversity, Equity & Inclusion 

This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. 

We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. 

Please note: Netcraft does not accept unsolicited approaches from external recruiters.