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Atlassian Jobs in Spring, TX (NOW HIRING)

... Atlassian Jira for project tracking, workflow management, and reporting. • PMP certification is required or strongly preferred, depending on comparable experience. • Demonstrated ability to ...

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Senior Engineer, Investment Technology

Houston, TX · On-site

$116K - $154K/yr

... using Atlassian tools (Jira, Confluence, Bitbucket), support automation and self-service engineering, mentor engineers, and foster a collaborative, high-performing global culture Qualifications

Agile Coach (x2)

Houston, TX · On-site

$86K - $107K/yr

Azure DevOps * Atlassian Suite (Jira, Confluence, etc.) * Familiarity with: * AI tools and concepts (LLMs, Copilot, Generative AI) Skills & Competencies * Strong knowledge of project management ...

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Atlassian information

See Spring, TX salary details

$13

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$56

How much do atlassian jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for atlassian in Spring, TX is $32.33, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $45.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Atlassian position, and why are they important?

To thrive in a role focused on Atlassian products, you need a solid understanding of software development life cycles, IT service management, and a deep familiarity with Atlassian tools like Jira, Confluence, Bitbucket, and Jira Service Management. Certifications such as Atlassian Certified Professional or technical proficiency with system integrations, scripting, and cloud administration are highly valuable. Strong problem-solving abilities, communication skills, and the capacity to work collaboratively with cross-functional teams are essential soft skills. These qualifications are key for successfully implementing and optimizing Atlassian solutions to enhance organizational productivity and collaboration.

What is an Atlassian job?

An Atlassian job typically involves working with Atlassian products like Jira, Confluence, Bitbucket, and others to manage projects, streamline workflows, and improve team collaboration. Roles can range from administrators and consultants to developers and engineers who customize and integrate these tools for businesses. Responsibilities often include configuring Atlassian software, troubleshooting issues, and optimizing processes to enhance productivity.

What are some typical challenges an Atlassian Specialist might face, and how are they addressed?

Atlassian Specialists often encounter challenges such as integrating tools with existing systems, customizing workflows to suit specific business needs, and ensuring user adoption across diverse teams. Addressing these issues requires strong technical troubleshooting skills, staying updated with platform updates, and the ability to effectively communicate best practices to users. Regular collaboration with IT, development, and business teams is essential to align technical solutions with organizational goals. Overcoming these challenges not only improves tool efficiency but also advances your expertise and credibility within the company.

What are the most commonly searched types of Atlassian jobs in Spring, TX? The most popular types of Atlassian jobs in Spring, TX are:
What job categories do people searching Atlassian jobs in Spring, TX look for? The top searched job categories for Atlassian jobs in Spring, TX are:
What cities near Spring, TX are hiring for Atlassian jobs? Cities near Spring, TX with the most Atlassian job openings:
Infographic showing various Atlassian job openings in Spring, TX as of July 2026, with employment types broken down into 91% Full Time, 4% Part Time, and 5% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $67,254 per year, or $32.3 per hour.
Jira Service Management (JSM) Solutions Engineer

Jira Service Management (JSM) Solutions Engineer

Resource Consultings Services Inc

Houston, TX • Remote

Contractor

Re-posted 6 days ago


Job description

Role: Senior Jira Service Management (JSM) Solutions Engineer

Location: Remote

Duration: 6+ month

Position Summary

The Senior Jira Service Management (JSM) Solutions Engineer is responsible for designing, implementing, and optimizing enterprise service management solutions using Jira Service Management (JSM), Salesforce Service Cloud, and Atlassian ecosystem tools. This role focuses on platform integrations, workflow automation, regulatory compliance, and service delivery improvements that enhance collaboration between support, development, and business teams. The ideal candidate will possess deep expertise in Jira Service Management administration, Salesforce integrations, automation design, and IT service management (ITSM) best practices.

Key Responsibilities

Jira Service Management Administration

  • Administer, configure, and maintain Jira Service Management environments.
  • Design and implement service desk structures, request types, queues, SLAs, and customer portals.
  • Manage permissions, workflows, notification schemes, and service management configurations.
  • Ensure platform reliability, scalability, and adherence to governance standards.

Salesforce & Jira Integration

  • Lead implementation of the Appfire Connector for Salesforce and Jira.
  • Integrate Jira Service Management with Salesforce Service Cloud to eliminate operational data silos.
  • Enable bi-directional synchronization of tickets, comments, statuses, and customer information.
  • Collaborate with Service Operations, Support, Development, and Business teams to optimize cross-platform workflows.
  • Troubleshoot and maintain integration performance and data integrity.

Workflow Automation

  • Design and implement automated workflows to improve operational efficiency.
  • Develop ticket lifecycle automation, including:

o     Automated notifications and escalations

o     SLA-driven workflows

o     Auto-resolution and closure processes

o     Queue routing and assignment rules

  • Implement automated closure of inactive tickets following defined notification schedules and service policies.
  • Continuously identify opportunities to reduce manual effort through automation.

Regulatory Compliance & Regional Service Management

  • Configure service management processes and ticketing systems to support regional regulatory requirements.
  • Establish and maintain TAMs (Technical Account Management processes) and service desk configurations for:

o     United Kingdom

o     Poland

o     Japan

o     Australia

  • Ensure compliance with SAI and other applicable organizational requirements.
  • Partner with Legal, Compliance, and Operations teams to maintain audit readiness and documentation standards.

Process Improvement & Governance

  • Recommend and implement ITSM best practices aligned with ITIL frameworks.
  • Develop reporting, dashboards, and metrics to monitor service performance.
  • Create and maintain technical documentation, operational procedures, and configuration standards.
  • Participate in platform governance, change management, and continuous improvement initiatives.

Required Qualifications

  • 5+ years of experience administering Jira Service Management or Atlassian platforms.
  • Experience implementing Jira-to-Salesforce integrations.
  • Strong knowledge of Jira workflows, automation rules, SLAs, and service desk configurations.
  • Experience with Appfire Connector, Exalate, or similar integration technologies.
  • Understanding of ITSM and ITIL principles.
  • Experience designing and implementing automated ticketing workflows.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and stakeholder management abilities.

Preferred Qualifications

  • Atlassian Certified Professional (ACP) certifications.
  • Salesforce Administrator or Salesforce Service Cloud experience.
  • Experience supporting global service operations.
  • Knowledge of compliance and audit requirements across multiple regions.
  • Experience with REST APIs, scripting, and integration platforms.