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Athletic Ticket Manager Jobs (NOW HIRING)

Marquette University

Ticket Sales Associate

Milwaukee, WI · On-site

$13.75 - $18.75/hr

... athletic ticket products, including season tickets, partial plans, and group packages. This role ... The position delivers exceptional customer service, manages high call volumes, and ensures accurate ...

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Athletic Ticket Manager information

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$11K

$49.9K

$77K

How much do athletic ticket manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for athletic ticket manager in the United States is $49,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $56,000.00 per year, depending on experience, location, and employer.

What does an athletic ticket manager do?

An Athletic Ticket Manager is responsible for overseeing all aspects of ticket sales and distribution for athletic events at a school, college, or professional sports organization. Their duties include managing ticket offices, supervising staff, coordinating with marketing teams, and ensuring a smooth ticket purchasing experience for fans. They also handle customer service issues, work with event organizers to set ticket prices, and implement systems to prevent ticket fraud. The role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment, especially during major sporting events.

What are the key skills and qualifications needed to thrive as an athletic ticket manager, and why are they important?

To thrive as an Athletic Ticket Manager, you need expertise in ticket sales, event management, and customer service, often backed by a degree in sports management or related fields. Familiarity with ticketing software systems (such as Paciolan or Ticketmaster), CRM databases, and financial reporting tools is essential. Strong organizational skills, attention to detail, and the ability to communicate effectively with both fans and stakeholders set top performers apart. These skills ensure smooth ticket operations, maximize revenue, and enhance the overall fan experience at sporting events.

How does an athletic ticket manager typically collaborate with other departments within an athletics organization?

An Athletic Ticket Manager frequently works closely with marketing, event operations, and finance teams to ensure ticket sales strategies align with broader organizational goals. They coordinate with marketing to promote events and special offers, communicate with operations for event logistics and seating arrangements, and provide regular sales reports to finance for revenue tracking. This role requires strong communication and teamwork skills, as successful ticketing often depends on seamless collaboration across multiple departments.

What is the difference between Athletic Ticket Manager vs Athletic Ticket Sales Associate?

AspectAthletic Ticket ManagerAthletic Ticket Sales Associate
ResponsibilitiesOversees ticket operations, manages staff, develops sales strategiesAssists customers with ticket purchases, processes sales, provides event information
Required CredentialsHigh school diploma or equivalent; experience in ticketing or sports industryHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, stadiums, sports venuesTicket booths, customer service counters, stadiums
Industry UsageUsed by sports teams, universities, event venuesCommonly employed in ticket sales at sports events and venues

The Athletic Ticket Manager focuses on overseeing ticket operations and managing staff, while the Athletic Ticket Sales Associate primarily handles direct customer sales and service. Both roles are essential in sports and event venues, but they differ in scope and responsibilities.

What cities are hiring for Athletic Ticket Manager jobs?

Cities with the most Athletic Ticket Manager job openings:

What states have the most Athletic Ticket Manager jobs?

States with the most job openings for Athletic Ticket Manager jobs include:

What are popular job titles related to Athletic Ticket Manager jobs?

For Athletic Ticket Manager jobs, the most frequently searched job titles are:

Athletic Ticket Manager jobs near you
Infographic showing various Athletic Ticket Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,890 per year, or $24 per hour.

Athletics Ticket Representative

Providence, RI • On-site

Brown University
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about Brown Universityexternal

Part-time

Posted 28 days ago

Key responsibilities

  • Sell tickets and manage will-call at athletic events.

  • Provide customer service and assist guests with ticketing and seating.

  • Process sales using AudienceView system, scan tickets, and handle cash transactions.

Brown University rating

8.1

Company rating: 8.1 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

172nd of 633 rated colleges and universities

Job description

Job Description:
Brown University Athletics is currently seeking candidates for the Athletics Ticket Representative. Located in Providence, Rhode Island, and a member of the Ivy League, our intercollegiate athletics program consists of 38 varsity teams with approximately 1,000 athletes who participate within the National Collegiate Athletic Association (NCAA-D1).
This part-time, 11-month seasonal position is responsible for selling tickets and will-call at various athletic events. Job duties and responsibilities include, but are not limited to:
  • Providing excellent customer service at home athletic events.
  • Process sales in AudienceView ticketing system.
  • Ensure PCI compliance with cash control process.
  • Managing complimentary tickets at will-call.
  • Scanning tickets and all-season passes.
  • Assisting guests with online ticket purchases at varied athletic events.
  • Assisting guests to their seats and/or reviewing their tickets to monitor access to reserved seats/hospitality sections.
  • Prior experience in customer service or hospitality industry.
  • Prior experience with event tickets or cash handling.
  • Ability to handle conflict and pressure and direct questions and complaints to the appropriate person.
  • Math skills to accurately calculate charges and make change in a high-pressure situation.
  • Requires knowledge of, or demonstrated ability to learn, specific ticketing protocols and rules pertaining to Ivy League and NCAA.
  • Possess a willingness and ability to support a diverse and inclusive environment.
  • Basic proficiency in Excel, Word, internet and email capabilities.

All division employees are required to demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations; the duties of the position are to be performed in compliance with all NCAA, Ivy League rules and regulations; and any rules violations on behalf of themselves or any knowledge of violations within the division are to be reported to the compliance office and appropriate parties. Employees in coaching positions must receive annual rules education on NCAA legislation related to recruiting by the compliance office and maintain current AED/CPR and First Aid certification (certification is available at no cost through the Division).
All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown.
Background Check - Criminal
Benefits of Working at Brown:
Please review additional information on the Benefits of Working at Brown.
Recruiting Start Date:
2026-08-06
Job Posting Title:
Athletics Ticket Representative
Department:
Athletics and Recreation
Grade:
Grade 5
Worker Type:
Employee
Worker Sub-Type:
Seasonal/Intermittent (Fixed Term) (Seasonal)
Time Type:
Part time
Scheduled Weekly Hours:
10
Position Work Location:
Onsite
Submission Guidelines:
The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on-site, hybrid, or remote.
Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.
Please note that to be considered for a staff position at Brown University, you must submit a separate application for each position you wish to be considered for. Applications are reviewed only for the specific position to which they are submitted and are not automatically considered for future openings.
This position is not eligible for visa sponsorship.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
Brown is an E-Verify Employer.
EEO Statement:
Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.

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