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Assistant Salon Manager | Operations & Guest Experience

Ateliér Beauty | Chester Springs, PA

Ateliér Beauty is seeking a highly organized, service-driven Assistant Salon Manager to support daily operations and leadership at our Chester Springs location.

This role is designed for candidates with prior leadership or supervisory experience in salon, retail, hospitality, or guest‑service environments who take pride in creating a polished, well‑run environment for both guests and team members.

Candidates who enjoy supporting a talented team during busy shifts, maintaining elevated service standards, and ensuring the salon runs with professionalism and consistency will thrive in this role.

If you love the beauty industry, enjoy leading people, and are energized by operations, guest experience, and team development, this is an exciting opportunity to grow within a respected salon brand.

About Ateliér Beauty

Ateliér Beauty is a luxury, multi‑location salon collective built on high standards, thoughtful systems, and people‑first leadership. Our reputation is rooted in delivering exceptional guest experiences while cultivating a professional environment where talented team members build long‑term careers.

With locations in Chester Springs and Phoenixville, our team is committed to maintaining a culture of consistency, accountability, and elevated service. We believe that strong leadership, clear expectations, and supportive systems allow our team to do their best work every day.

Position Overview

The Assistant Salon Manager partners closely with the Salon Director to support daily salon operations, guide the front desk and support teams, and help maintain the high level of organization and professionalism our guests expect.

This role balances team leadership, guest experience oversight, and operational execution in a fast‑paced salon environment.

Success in this role requires someone who is calm under pressure, detail‑oriented, and confident guiding a team while maintaining the elevated standards that define the Ateliér experience.

Key Responsibilities

Operations & Guest Experience

• Support daily salon operations during assigned shifts
• Ensure the front desk and service teams operate smoothly and efficiently
• Address operational challenges in real time to maintain a seamless guest experience
• Maintain salon presentation, organization, and brand standards throughout the day

Team Leadership

• Support and guide the front desk and support teams during daily operations
• Provide clear direction, coaching, and in‑the‑moment feedback
• Help maintain a positive, professional, and high‑performance team culture
• Reinforce company standards, policies, and expectations during shifts

Sales & Business Performance

• Support the achievement of service and retail sales goals
• Encourage consistent product recommendations and service upgrades
• Utilize waitlists and same‑day booking opportunities to support productivity
• Promote current launches, promotions, and marketing initiatives

Communication & Alignment

• Maintain consistent communication with the Salon Director
• Share observations related to guest experience, operations, and team performance
• Support the implementation of new initiatives, systems, and training efforts

Qualifications

The ideal candidate is confident, organized, and comfortable supporting a team in a dynamic salon environment.

• Prior leadership or supervisory experience required
• Salon, retail, hospitality, or guest‑service experience preferred
• Strong organizational and time‑management skills
• Clear and professional communication skills
• Ability to stay calm, solution‑focused, and organized during busy shifts
• A genuine interest in supporting both team success and guest satisfaction

Compensation & Benefits

• $18–$21 per hour based on experience
• Health and vision insurance with company contribution
• Dental insurance available
• Disability and life insurance benefits available
• 3% IRA retirement match
• Paid time off and paid holidays
• Employee service and product discounts

Our benefits package reflects our commitment to supporting team members who want to build a long‑term career in a professional salon environment.

Schedule

This role requires flexibility, including evenings and weekends, when the salon is busiest.

Why Join Ateliér Beauty

• Work within a highly respected salon brand
• Be part of a supportive, team-oriented culture
• Opportunities for leadership development and career growth
• Beautiful salon environment with a strong reputation in the community