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At Your Service Associate Jobs (NOW HIRING)

Marriott

At Your Service Agent

Philadelphia, PA

$16.25 - $20.25/hr

May process room service orders, answer questions on menu selection and record transactions in ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Augusta Marriott

At Your Service Agent

Augusta, GA · On-site

$15/hr

At Your Service Agent This is a PM position with availability from 3:00 pm - 11:30 pm Compensation ... Ability to communicate with all managers, supervisors and fellow associates * Ability to handle ...

Marriott

Agent-At Your Service

Los Angeles, CA · On-site

$18.25 - $23/hr

May process room service orders, answer questions on menu selection and record transactions in ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Turnberry Corporate Office

At Your Service Agent

Aventura, FL · On-site

$16.50 - $20.50/hr

PBX Operator JW Marriott Turnberry Miami Resort & Spa - Aventura, FL 33180 Overview Category Hospitality - Hotel Description Scope of position The At Your Service Agent is responsible for answering ...

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How much do at your service associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for at your service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is an At Your Service Associate?

An At Your Service Associate is a customer service role that involves assisting customers, answering questions, and providing support in a retail or service environment. The position often requires good communication skills, problem-solving abilities, and familiarity with point-of-sale systems or service protocols.

What is the job description of an At Your Service Associate?

An At Your Service Associate typically provides customer service support, assists with inquiries, and helps ensure a positive experience for clients or customers. The role often involves communication skills, problem-solving, and familiarity with service protocols, working in environments such as retail, hospitality, or customer support centers.

What cities are hiring for At Your Service Associate jobs?

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At Your Service Associate jobs near you

At Your Service Agent

Philadelphia, PA

Marriott
Traveler Accommodation • 10K+ employees
Learn more about Marriottexternal

$16.25 - $20.25/hr

Full-time

Re-posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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