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At&T Investigator Jobs (NOW HIRING)

Gallagher

Claims Investigator

Fairfield, NJ · Remote

Introduction At Gallagher Bassett, we're there when it matters most because helping people through ... O.T. (Social Profiling Online Tracking) report provides a detailed snapshot including ...

Macon-Bibb County Government

Investigator

Macon, GA · On-site

$55K - $60K/yr

Education, Training and Experience The Investigator should possess a Four (4) year degree and at least five (5) years' experience in P.O.S.T certified employment. Necessary Requirements: Possession ...

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As of Aug 7, 2026, the average yearly pay for at&t investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the AT&T Investigator position?

To thrive as an AT&T Investigator, you need strong analytical skills, attention to detail, and experience in investigative procedures, often supported by a background in criminal justice, law enforcement, or related fields. Familiarity with case management software, data analysis tools, and relevant certifications such as Certified Fraud Examiner (CFE) is highly beneficial. Excellent communication, discretion, and problem-solving abilities are crucial soft skills for excelling in this position. These skills and qualities ensure thorough, confidential investigations, effective collaboration, and the protection of company assets and interests.

What does an AT&T Investigator do?

An AT&T Investigator is responsible for conducting investigations related to fraud, security breaches, policy violations, and other risks affecting the company. They gather evidence, analyze data, interview involved parties, and collaborate with law enforcement or internal departments to resolve cases. Their work helps protect AT&T’s assets, customers, and employees while ensuring compliance with legal and corporate policies.

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At T Investigator jobs near you
Infographic showing various At&T Investigator job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Claims Investigator

Gallagher

Fairfield, NJ • Remote

Full-time

Posted 20 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

201st of 303 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Our Desktop investigations range from locating your claimant or witnesses to complete background investigations. Our S.P.O.T. (Social Profiling Online Tracking) report provides a detailed snapshot including identification, address history, relatives, DMV (state dependent), litigation records, property ownership, felony criminal history, business affiliations, professional licenses and ever-changing social media. The Desktop Investigators regularly communicate with the other divisions, particularly the Surveillance Division, to relay appropriate intelligence to support and assist the field investigators.

Position Details: 

  • Hours: M-F 9am-5pm EST (must work in EST time zone)
  • Location: Fully Remote
  • Benefits Start day 1!

How you'll make an impact
  • Under general supervision, investigates and evaluates potentially fraudulent claims to determine online prevalence and activity level
  • Conducts basic to moderately complex claim investigations to collect information and often compile a comprehensive profile of a claimant for use in defense strategy and further potential investigation
  • Prepares investigation reports to present findings, and takes appropriate action
  • Investigates insurance claims via computer-based sources, such as social media, pay-to-access databases, and public record websites and offices
  • Communicate via phone and/or email to obtain additional information, records, and documents
  • Submit search requests to various government agencies
  • Prepare high quality reports utilizing above average reporting skills
  • Maintain individual diary with minimal late files
  • Follow-up with additional client contact
  • Perform specific database searches and conduct further inquiries
  • Support extensive training programs and sessions
  • Review and uphold quality assurance for desktop investigation reports

About You

Required:

  • Bachelor's degree and 3 years related experience required.

Preferred:

  • Proficient working within Internet search engines
  • Familiar with the traits and capabilities of various major social media platform
  • General knowledge of multiple Lexis Nexis sites, TLO, Boolean search methods and other internet-based resources

Desired:

  • 1-2 years desktop investigations experience

Work Traits:

  • Efficient and Knowledgeable of PC and Microsoft Suite
  • Efficient and Knowledgeable searching Internet and Social Media platforms
  • Problem Solver
  • Detail Oriented
  • Ability to work under moderate pressure and according to deadlines
  • Self-starter
  • Extremely organized
  • Excellent oral and written communication skills



Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Bachelor's degree and 3 years related experience required.

Preferred:

  • Proficient working within Internet search engines
  • Familiar with the traits and capabilities of various major social media platform
  • General knowledge of multiple Lexis Nexis sites, TLO, Boolean search methods and other internet-based resources

Desired:

  • 1-2 years desktop investigations experience

Work Traits:

  • Efficient and Knowledgeable of PC and Microsoft Suite
  • Efficient and Knowledgeable searching Internet and Social Media platforms
  • Problem Solver
  • Detail Oriented
  • Ability to work under moderate pressure and according to deadlines
  • Self-starter
  • Extremely organized
  • Excellent oral and written communication skills


Education:UNAVAILABLEEmployment Type: FULL_TIME

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