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At Lush Jobs in Washington (NOW HIRING)

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At Lush information

What are at lush jobs?

'At Lush' jobs refer to employment opportunities at Lush, a global cosmetics retailer known for handmade, ethically sourced beauty and skincare products. Positions at Lush range from retail roles in stores (such as Sales Associates and Managers) to positions in production, distribution, and corporate offices. Employees at Lush often work in a vibrant, customer-focused environment that values sustainability, creativity, and ethical practices. Team members are encouraged to be knowledgeable about Lush products and company values, and to provide excellent customer experiences. Lush is also recognized for its commitment to cruelty-free products and environmental responsibility.

What does a typical day look like for a sales associate at Lush, and how do team members collaborate on the sales floor?

As a sales associate at Lush, your day is dynamic and customer-focused. You'll spend most of your time engaging with customers, providing product demonstrations, and sharing in-depth knowledge about ingredients and ethical sourcing. Team collaboration is key—associates often work together to manage busy periods, restock shelves, and support each other in meeting daily sales goals. Open communication and teamwork help create a welcoming environment for both staff and customers, making it a truly collaborative workplace.

What are the key skills and qualifications needed to thrive as a sales associate at Lush, and why are they important?

To thrive as a Sales Associate at Lush, you need strong customer service skills, product knowledge, and a passion for ethical and sustainable beauty, typically supported by retail experience. Familiarity with point-of-sale (POS) systems and inventory management tools is often required. Exceptional communication, enthusiasm, and teamwork make someone stand out in this role. These skills ensure outstanding customer experiences, drive sales, and uphold Lush’s commitment to ethical business practices.

What is the difference between At Lush vs Retail Associate?

AspectAt LushRetail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCosmetic retail stores, often in shopping malls or high streetsRetail stores across various industries, including fashion, electronics, and more
Employer & Industry UsagePrimarily in cosmetics and personal care retailUsed broadly across retail sectors

At Lush and Retail Associate roles share similar credentials and work environments, focusing on customer service in retail settings. However, At Lush specifically pertains to positions within the cosmetics and personal care industry, emphasizing product knowledge and brand representation. Retail Associate is a more general term used across multiple retail sectors, but both roles involve engaging with customers and maintaining store standards.

What are popular job titles related to At Lush jobs in Washington?

For At Lush jobs in Washington, the most frequently searched job titles are:

What job categories do people searching At Lush jobs in Washington look for?

The top searched job categories for At Lush jobs in Washington are:

At Lush jobs near you
Infographic showing various At Lush job openings in Washington as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Assistant Manager - Tyson Center

Lush Handmade Cosmetics

Mclean, VA • On-site

Full-time

Re-posted 18 days ago

Job description

Position: Assistant Manager
Hours: 40 Weekly
Interview Plan
Ever wondered what it's like behind the bubbles? #lushcareers
Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.
We Offer:
  • A fun and funky store atmosphere where individualism is encouraged
  • A 50% discount off all our products to keep you smelling and feeling fresh
  • An unconventional retail structure to support your entrepreneurial spirit
  • The opportunity for growth as Lush loves to promote from within

Assistant Manager
As Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.
The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
Responsibilities:
Sales & Customer Experience:
  • Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
  • Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
  • Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
  • Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:
  • Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
  • Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
  • Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
  • Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
  • Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
  • Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:
  • Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. • Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
  • Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
  • Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:
Required:
  • 1-3 years managing or supervising in a retail environment
  • Excellent listening and communication skills
  • Excellent analytical, critical thinking and troubleshooting skills.
  • Excellent organization and time management skills
  • Strong customer service, supervisory and sales skills
  • Knowledge and interest in skincare, natural beauty and ethical business
  • Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:
  • Experience with consultation-based customer service models
  • Ability to develop and train staff through positive coaching and feedback
  • Proficient in excel, Microsoft suit, and adaptable to other systems as required
  • Basic HR skills in hiring, scheduling, training, and performance management
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French or other languages

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.
Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
Tyson Center Pay
$31.73-$32.45 USD
Best of luck on your job search, and don't forget to follow us to learn more!
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Lush Handmade Cosmetics participates in E-Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.

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