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At Legends Jobs in Virginia (NOW HIRING)

ASM Global

Box Office Coordinator

Richmond, VA · On-site

$17.75 - $23.75/hr

Non-Exempt - Full Time Hourly Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Box Office Coordinator at Legends Global - Altria ...

ASM Global

Box Office Coordinator

Richmond, VA · On-site

$17.75 - $23.75/hr

Non-Exempt - Full Time Hourly Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Box Office Coordinator at Legends Global - Altria ...

ASM Global

Food Runner - Jiffy Lube Live

Bristow, VA · On-site

... at all games and other events. Company Overview: Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree ...

ASM Global

Food Runner - Jiffy Lube Live

Bristow, VA

... at all games and other events. Company Overview: Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree ...

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Box Office Coordinator

Box Office Coordinator

ASM Global

Richmond, VA • On-site

$17.75 - $23.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

117th of 218 rated facilities management

Job description

POSITION: Box Office Coordinator
DEPARTMENT: Box Office
REPORTS TO: Assistant Box Office Manager
FLSA STATUS: Non-Exempt - Full Time Hourly
Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Box Office Coordinator at Legends Global - Altria Theater and Dominion Energy Center. Box Office Coordinator is responsible for providing support to the Ticket Office Team and communicating effectively with internal and external customers. This position will also provide superior service to customers and guests with general for our Richmond venues (i.e., ticket purchases, upcoming events, ticket availability, event selection, and general parking information).
MAJOR RESPONSIBILITIES:
  • Serve as the primary ticket seller during box office hours, providing excellent customer service, processing transactions efficiently, and ensuring accurate ticketing information for all events.
  • Assist customers with general information (e.g., event availability, pricing, seat selection and scheduling; general parking information, etc.) in a friendly and professional manner.
  • Provide support to box office management as needed including daily Reports, Maps, Price Sheets, and any other needs to Box Office staff.
  • Process ADA ticket requests
  • Answer general Box Office phone line and assist customers with ticket purchases using the ticket software (ETIX).
  • Interact in a professional manner when dealing with staff, vendors and various internal and external customers.
  • Accurately reconcile all sales and Will Call receipts.
  • Distribute Will Call tickets to customers for various events.
  • Other duties as assigned.

QUALIFICATIONS:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications (Job Knowledge, Skills, and Education):
  • A minimum education level: High School Diploma or its equivalency
  • Minimum a year of related work experience.
  • Ability to work in a fast-paced environment while maintaining a high level of service and attention to detail.
  • Demonstrated ability to accurately and efficiently deal with payment methods such as credit cards and gift cards.
  • Commitment and willingness to provide excellent customer service.
  • Experience in effectively managing conflict resolution.
  • Proficient computer skills in MS Office Programs (Word, Excel, Outlook)
  • Excellent written, listening and verbal communication skills and experience.
  • Able and willing to work flexible hours including evenings, weekends and some holidays.
  • Ability to remain in a stationary position at least 75 percent of the time.

Preferred Qualifications:
  • Experience working in a venue or live entertainment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants that need reasonable accommodations to complete the application process may contact 804-592-3350.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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