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At Home Inbound Customer Service Jobs in Portland, OR

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

Customer Service Representative NetVendor is dedicated to leveraging the power of online technology ... Answer inbound calls through the contact center, assisting customers with their profiles ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Answer inbound calls through the contact center, assisting customers with their profiles ...

Leslie's Poolmart, Inc.

Call Center - OHT

Beaverton, OR · On-site

$19 - $21/hr

Our team of certified technicians, water care specialists, and customer service representatives ... As a Call Center Representative, you will handle inbound and outbound calls, assist customers with ...

Jubitz

Customer Service - Fuel Cards

Hillsboro, OR · On-site

$21 - $22/hr

Fleet Services Customer Support Representative Responsible for providing exceptional support to ... Handle inbound and outbound calls with pleasant phone demeanor. * Ability to negotiate to a win/win ...

Home Depot

Customer Service/Sales

Vancouver, WA · On-site

Customer Service/Sales Position Purpose: Customer Service/Sales associates provide fast, friendly ... Home Depot offers various benefits as part of a total compensation package including: paid ...

Home Depot

Customer Service/Sales

Vancouver, WA · On-site

$18.50 - $20.50/hr

Customer Service/Sales Position Purpose: Customer Service/Sales associates provide fast, friendly ... Home Depot offers various benefits as part of a total compensation package including: paid ...

Home Depot

Customer Service/Sales

Vancouver, WA · On-site

$18.50 - $20.50/hr

Customer Service/Sales Position Purpose: Customer Service/Sales associates provide fast, friendly ... Home Depot offers various benefits as part of a total compensation package including: paid ...

Home Depot

Customer Service/Sales

Vancouver, WA · On-site

Customer Service/Sales Position Purpose: Customer Service/Sales associates provide fast, friendly ... Home Depot offers various benefits as part of a total compensation package including: paid ...

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All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Portland, OR

At Home Inbound Customer Service information

See Portland, OR salary details

$10

$17

$27

How much do at home inbound customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for at home inbound customer service in Portland, OR is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
What are popular job titles related to At Home Inbound Customer Service jobs in Portland, OR? For At Home Inbound Customer Service jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching At Home Inbound Customer Service jobs in Portland, OR look for? The top searched job categories for At Home Inbound Customer Service jobs in Portland, OR are:
At Home Inbound Customer Service jobs near you
Infographic showing various At Home Inbound Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,547 per year, or $17.6 per hour.

Customer Service Representative

NetVendor

Tualatin, OR • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Customer Service Representative

NetVendor is dedicated to leveraging the power of online technology to revolutionize the property management and vendor credentialing process. Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors, and contractors be more efficient in every step of the compliance and credentialing process. With our fully digital property maintenance platform, NetVendor Maintenance, PMCs can streamline their entire maintenance workflow while gaining vital insights to improve their processes.

The Customer Service Representative plays a vital role in ensuring a seamless experience for our clients and partners. In this position, you will serve as a primary point of contact for vendors, property managers, insurance agents, and account managers — delivering responsive, professional support across multiple communication channels. You will handle a range of responsibilities, from compliance-related tasks such as background checks and document verifications to subscription management and customer outreach, making this an dynamic and impactful role within our organization. We are looking for someone who can work on-site in our Tualatin office, with the option of going hybrid or remote in the future.

Responsibilities
  • Provide quality customer care to vendors, property managers, insurance agents, and account managers across phone, email, and chat channels.
  • Collect information and process background checks, COI tracking, W-9 verifications, and TIN checks.
  • Answer inbound calls through the contact center, assisting customers with their profiles, subscription status, and compliance requirements.
  • Return outbound calls to customers who have left voicemails.
  • Proactively follow up with customers regarding expired subscriptions and enrollment verifications via phone and email.
  • Respond to customer emails and chats in a timely, helpful, and professional manner.
  • Take on additional responsibilities as assigned.
Qualifications

Knowledge/Skills/Abilities

  • Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook
  • Basic level of experience with email and chat technologies
  • Solutions-oriented with strong and creative critical thinking skills
  • Able to troubleshoot, problem solve, make logical decisions, and set priorities
  • Able to work effectively under pressure
  • Ability to work in a fast-paced, metric-driven environment with the ability to multi-task
  • Strong written and verbal communication skills
  • Strong interpersonal skills including active listening, providing and receiving feedback, setting expectations, etc.

Education/Experience

  • Required:
    • High School diploma or GED
    • 1-2 years of Customer Service experience
  • Preferred:
    • Bilingual: Fluent in both English and Spanish
    • Experience working in a high-volume call center, taking back-to-back calls
    • Experience with NICE inContact or other similar contact center programs

NetVendor's Benefits Package

  • Medical, dental, and vision insurance
  • HSA, FSA, and DCFSA
  • Long- and short-term disability insurance
  • Free basic life insurance
  • Paid time off policy
  • Paid holidays: 7 per year + 1 floating holiday
  • Maternity Leave
  • 401(k) with company match
  • Employee Assistance Program

NetVendor is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy or related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.

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