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At Home Hotel Reservation Jobs (NOW HIRING)

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Front Desk Attendant

Hyannis, MA · On-site

$13.75 - $17.75/hr

Experience with hotel reservation or property management systems * Knowledge of the Hyannis and ... As a Front Desk Attendant, you will be an essential part of our team, helping guests feel at home ...

Linchris

Front Desk Attendant

Hyannis, MA · On-site

$13.75 - $17.75/hr

Experience with hotel reservation or property management systems * Knowledge of the Hyannis and ... As a Front Desk Attendant, you will be an essential part of our team, helping guests feel at home ...

New

Coury Hospitality, LLC

Hostperson - Hotel Vin

Grapevine, TX · On-site

$15.75 - $20.50/hr

Why Work at Hotel Vin? At Hotel Vin, Autograph Collection, we don't just offer jobs-we create ... Manage reservations using the hotel's reservation system (e.g., OpenTable, SevenRooms, in-house ...

Dora Hospitality LLC

Front Desk Agent

Oxford, OH · On-site

$13.50 - $17/hr

... using hotel reservation software * Ability to understand and follow directions * Ability to ... Fairfield by Marriott offers the perfect home base, with easy access to Miami University, Historic ...

Holiday Inn

Front Desk Agent

Indianapolis, IN

$15 - $16/hr

... using hotel reservation software * Ability to understand and follow directions * Ability to ... Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo ...

Holiday Inn

Front Desk Agent

Carmel, IN · On-site

$15 - $16/hr

... using hotel reservation software * Ability to understand and follow directions * Ability to ... Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo ...

Dora Hospitality LLC

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

... using hotel reservation software * Ability to understand and follow directions * Ability to ... Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo ...

Holiday Inn

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

... using hotel reservation software * Ability to understand and follow directions * Ability to ... Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo ...

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All JobsAt Home Hotel Reservation Jobs

At Home Hotel Reservation information

See salary details

$29K

$59.8K

$109K

How much do at home hotel reservation jobs pay per year?

As of Aug 9, 2026, the average yearly pay for at home hotel reservation in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by at home hotel reservation agents, and how can they be managed?

At Home Hotel Reservation agents often encounter challenges such as managing multiple reservation systems, handling high call volumes, and resolving guest issues remotely. Staying organized and developing strong multitasking skills are essential for success. Effective communication with both guests and hotel staff, along with a quiet, distraction-free workspace, can help agents provide excellent service and resolve issues efficiently. Regular training and staying updated on hotel policies also contribute to overcoming daily challenges.

What is the difference between At Home Hotel Reservation vs Customer Service Representative?

AspectAt Home Hotel ReservationCustomer Service Representative
CredentialsBasic computer skills, reservation system trainingCommunication skills, problem-solving, sometimes certifications
Work EnvironmentRemote, home-based, hotel booking platformsOffice or remote, various industries
Industry UsageTravel, hospitalityRetail, telecom, finance, and more

At Home Hotel Reservation specialists focus on booking and managing hotel reservations remotely within the hospitality industry. Customer Service Representatives handle a broader range of client inquiries across multiple sectors. While both roles require strong communication skills and some technical training, At Home Hotel Reservation positions are specifically tailored to travel and hospitality, making them more specialized in hotel bookings and reservations.

What is an at home hotel reservation agent?

An At Home Hotel Reservation agent is a customer service professional who works remotely, typically from their own home, to help customers book hotel rooms and answer questions about hotel services. Their main duties include assisting with reservations, providing information about room availability, rates, amenities, and handling special requests or changes to bookings. These agents often work for hotels, hotel chains, or third-party travel companies, and rely on phone, email, or online chat to communicate with customers. This role requires excellent communication skills, attention to detail, and the ability to use reservation software or systems.

What are the key skills and qualifications needed to thrive as an at home hotel reservation agent?

To thrive as an At Home Hotel Reservation Agent, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and phone systems is essential, and some employers may prefer experience with specific booking platforms. Excellent customer service, problem-solving abilities, and patience are standout soft skills in this role. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries or issues, which are vital for customer satisfaction and business success.
More about At Home Hotel Reservation jobs
What cities are hiring for At Home Hotel Reservation jobs? Cities with the most At Home Hotel Reservation job openings:
What are the most commonly searched types of Hotel Reservation jobs? The most popular types of Hotel Reservation jobs are:
What states have the most At Home Hotel Reservation jobs? States with the most job openings for At Home Hotel Reservation jobs include:
At Home Hotel Reservation jobs near you
Infographic showing various At Home Hotel Reservation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Reservations Agent and PBX Operator

The Jefferson Hotel

Richmond, VA • On-site

$14 - $16/hr

Full-time

Re-posted 2 days ago

Job description

The Jefferson Hotel is seeking a polished and service-driven PBX Operator and Reservations Agent to join our Front Office team. This full-time position plays an essential role in creating a seamless guest experience through reservation management, PBX operations, and professional guest communication. The ideal candidate is detail-oriented, highly organized, and able to multitask effectively while maintaining a warm, polished, and professional presence both in person and over the phone.

Key Requirements

  • Availability: Must have open availability to work 8 am – 9 pm any day of the week, including weekends and holidays, with the flexibility to work opening and closing shifts based on business needs.
  • Experience: Previous reservations, PBX, front desk, or customer service experience in a hospitality environment preferred.
  • Communication: Excellent verbal and written communication skills with a polished phone voice and professional demeanor.
  • Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining accuracy, efficiency, and attention to detail.
  • Service Orientation: Strong guest service mindset with the ability to create a seamless guest experience through consistent follow-through and proactive communication.
  • Technical Skills: Comfortable using computers, reservation systems, and multi-line phone systems.

Duties & Responsibilities

  • Manage hotel and dining reservations through phone, email, and online booking platforms
  • Operate the hotel PBX system, directing calls professionally and efficiently while assisting guests and internal departments
  • Provide accurate information regarding room types, rates, hotel amenities, dining options, and local attractions
  • Process reservation changes, cancellations, and special requests with a high level of accuracy and follow-through
  • Support front desk operations with reservation base issues
  • Coordinate with Housekeeping, Concierge, Engineering, and Food & Beverage teams to ensure seamless guest service
  • Maintain detailed and accurate guest records while ensuring confidentiality and professionalism at all times
  • Resolve guest concerns professionally or escalate appropriately when needed
  • Generate reports and assist with administrative and operational tasks as assigned
  • Work collaboratively with team members to support overall Front Office operations and guest satisfaction

Qualifications

  • Hospitality training and experience is preferred
  • Strong customer service background preferred
  • Excellent organizational skills and attention to detail
  • Ability to work efficiently in a fast-paced, guest-focused environment
  • Professional appearance, positive attitude, and dependable work ethic
  • Previous experience with hotel reservation or PBX systems preferred but not required

Traits of a Successful Candidate

  • Polished, professional, and guest-focused
  • Strong communicator with an excellent phone presence
  • Detail-oriented with exceptional follow-through
  • Team-oriented and collaborative
  • Adaptable and composed in a fast-paced environment
  • Proactive, organized, and service-driven

Why Work Here

At The Jefferson Hotel, the Front Office team plays a vital role in shaping each guest’s first impression and overall experience. As a PBX Reservations Agent, you will be part of a collaborative and service-focused environment that values professionalism, communication, and attention to detail. We offer employee meals, complimentary parking, and opportunities for growth within one of Richmond’s most distinguished luxury properties.

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