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At Home Customer Service Representative Jobs in Springfield, OR

Archer Travel Service, Inc

Customer Representative

Eugene, OR · On-site

$16.25 - $22/hr

... home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

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All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Springfield, OR

At Home Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do at home customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for at home customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable workspace. Many employers require experience in customer service and proficiency with computers and common software tools; some roles may also require specific training or certification. Applying through company websites or job boards and demonstrating good interpersonal skills are common steps in the hiring process.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, OR? The most popular types of Customer Service Representative jobs in Springfield, OR are:
What are popular job titles related to At Home Customer Service Representative jobs in Springfield, OR? For At Home Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching At Home Customer Service Representative jobs in Springfield, OR look for? The top searched job categories for At Home Customer Service Representative jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for At Home Customer Service Representative jobs? Cities near Springfield, OR with the most At Home Customer Service Representative job openings:
At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Customer Service Representative - Customer Care

New Horizons In-Home Care

Eugene, OR • On-site

$16.25 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Services Specialist Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years. We're looking for Customer Services Specialists for our Eugene, OR office. If you're looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you've come to the right place! We're a people-first company. That means everyone earns a living wage and has access to opportunities for personal and professional growth. We're proud of our 4.7 Glassdoor rating and earning the Activated Insights 2025 Employer of Choice Award. We also have a popular employee rewards program where you can earn fun prizes for everyday successes! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education creditwhich you can use toward cooking classes, CPR certifications, wellness courses, and more. Responsibilities: Deliver a warm first impression for callers Handling and directing a high volume of incoming calls Assist Clients with schedule changes Assist Caregivers with timekeeping issues or driving directions Support Scheduling with Caregiver or Client notifications Handle employee sick calls Keep excellent documentation and records Qualifications: Warm, energetic personality who loves to connect with people Preferred knowledge of in-home care or healthcare field Possess strong communication skills Ability to multi-task, stay calm, and be a team player in a fast paced environment while ensuring attention to detail High school diploma/GED and at least 6 months of administrative experience Proficient computer and typing skills Position is not remote Bi-lingual preferred EEOC Statement New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process. If you need assistance in completing your application, please call (541) 687-8851.

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