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At Home Collections Jobs in Colorado (NOW HIRING)

Compile the information necessary to perform A/R collections. Locate and notify customers with delinquent accounts or if any additional information is needed. Ensure inbound calls are handled timely ...

Compile the information necessary to perform A/R collections. Locate and notify customers with delinquent accounts or if any additional information is needed. Ensure inbound calls are handled timely ...

... PharMerica's Collections Policy and Procedures and the Consumer Credit Protection Act of 1977 ... Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving ...

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We are currently seeking a B2B Collections Specialist on behalf of a rapidly growing national leader in restoration and construction services. This role is ideal for someone who enjoys building ...

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At Home Collections information

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$13

$22

$31

How much do at home collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for at home collections in Colorado is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.29 per hour, depending on experience, location, and employer.

What is an at home collections job?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an at home collections specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are some common challenges faced by at home collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.
What are the most commonly searched types of Collections jobs in Colorado? The most popular types of Collections jobs in Colorado are:
What cities in Colorado are hiring for At Home Collections jobs? Cities in Colorado with the most At Home Collections job openings:
Infographic showing various At Home Collections job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,947 per year, or $22.6 per hour.

$18 - $24/hr

Full-time

Posted yesterday

New


BrightSpring Health Services rating

5.1

Company rating: 5.1 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

208th of 240 rated social care providers


Job description

PharMerica


Responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica’s Collections Policy and Procedures and the Consumer Credit Protection Act of 1977.


  • Responsible for collection efforts of patient level accounts primarily for private accounts.
  • Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.
  • Works with internal and external customers to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account and relieve AR in a timely manner. Productivity records will also be maintained.
  • Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication.
  • Works with Private Collection Manager/Supervisor in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money.
  • Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence and mailing outbound collection letters for 90-day active/inactive accounts and discontinuation of service letters.
  • Works with Private Collections Manager/Supervisor and other members of the management team on special projects as needed.
  • Performs other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education/Learning Experience

Required:  High School graduate, GED or equivalent experience

  • Work Experience

Required:  1 year billing and/or collections experience

Desired:  Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience

  • Skills/Knowledge

Required:  Data entry, MS Excel and Word and basic computer knowledge

Desired:  Medical billing and coding

  • Behavior Competencies:
  • Required: Communication, Problem Solving, Detail Orientation, and Teamwork

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
USD $18.00 - $24.00 / Hour

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