1

At Home Chat Jobs in Indiana (NOW HIRING)

You'll be part of a supportive, team-oriented workplace where your work directly supports patient care and recovery at home. We value collaboration, learning, and professional growth-and we provide ...

Customer Specialist I HME

Evansville, IN · On-site

$17.03 - $23.85/hr

You'll be part of a supportive, team-oriented workplace where your work directly supports patient care and recovery at home. We value collaboration, learning, and professional growth-and we provide ...

Customer Specialist I HME

Evansville, IN · On-site

$16.25 - $21.50/hr

You'll be part of a supportive, team-oriented workplace where your work directly supports patient care and recovery at home. We value collaboration, learning, and professional growth--and we provide ...

Showing results 21-40

At Home Chat information

See Indiana salary details

$12

$24

$49

How much do at home chat jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for at home chat in Indiana is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by at home chat agents and how can they be addressed?

At Home Chat agents often face challenges such as managing multiple conversations at once, maintaining consistent communication quality, and staying motivated while working remotely. To address these, it's helpful to develop strong multitasking skills, use organizational tools provided by the employer, and regularly participate in team meetings or online forums to stay connected with colleagues. Taking short breaks and setting a structured work schedule can also help maintain focus and productivity throughout the day.

How do you become an at home chat agent?

To become an at-home chat agent, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many companies require applicants to pass a skills assessment and complete training before starting. Having a quiet workspace and familiarity with chat software are also beneficial.

What are the key skills and qualifications needed to thrive as an at home chat representative?

To thrive as an At Home Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, high-quality customer service and help build positive brand experiences in a remote environment.

What is the difference between At Home Chat vs Customer Service Representative?

AspectAt Home ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search IntentAt Home Chat vs Customer Service Representative

At Home Chat roles focus on providing customer support through online chat platforms from a remote location, requiring minimal credentials and offering flexible work. Customer Service Representatives may work in person or remotely, handling calls and emails. Both roles serve customer needs but differ mainly in communication channels and work environment.

What is an at home chat?

At Home Chat jobs are remote positions where employees or contractors provide customer service, technical support, or sales assistance via online chat platforms instead of phone calls or in-person interactions. These roles typically involve answering customer inquiries, resolving issues, and sometimes processing orders, all from the comfort of your home. At Home Chat agents need strong written communication skills, reliability, and the ability to multitask efficiently. Many companies in industries like retail, technology, and financial services hire for these positions, either full-time or part-time.
What are the most commonly searched types of Chat jobs in Indiana? The most popular types of Chat jobs in Indiana are:
What cities in Indiana are hiring for At Home Chat jobs? Cities in Indiana with the most At Home Chat job openings:
Infographic showing various At Home Chat job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $50,694 per year, or $24.4 per hour.

Director, HVAC Distributor Partnerships (Remote Work Schedule)

Parts Town

Fort Wayne, IN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Parts Town rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

44th of 412 rated retail wholesalers


Job description

 

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

  • Parts Town Pride – check out our virtual tour and culture!
  • Quarterly profit-sharing bonus
  • Remote work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Director, HVAC DistributorPartnerships is responsible for developing and growing strategic relationships with online resellers, digital distributors, marketplace operators, eCommerce platforms, and technology-enabled channel partners.

This highly visible individual contributor role serves as the executive relationship owner for key digital accounts and strategic partners. The Director will drive revenue growth by identifying new partnership opportunities, leading digital integration initiatives, and creating scalable programs that improve customer acquisition, catalog expansion, transaction volume, and operational efficiency.

The ideal candidate combines expertise in eCommerce, marketplace ecosystems, digital integrations, and distribution channels with strong relationship-building and business development skills.

A Typical Day

  • Develop and execute strategic account plans for online reseller and marketplace partners
  • Build executive-level relationships with owners, executives, eCommerce leaders, and digital operations teams
  • Identify opportunities to increase sales, assortment expansion, digital adoption, and customer acquisition
  • Lead business reviews and growth planning sessions with strategic partners
  • Drive integration initiatives involving APIs, EDI, punchout solutions, catalog syndication, inventory visibility, and order automation
  • Partner with Product Information Management (PIM), IT, Digital Commerce, Marketing, and Customer Experience teams to improve partner performance
  • Develop joint growth strategies focused on assortment expansion, conversion improvement, and customer retention
  • Monitor marketplace trends, digital commerce innovations, and competitive developments
  • Identify new marketplace opportunities and emerging digital channels
  • Lead negotiations for strategic agreements and partnership initiatives
  • Act as the voice of digital partners within Parts Town to improve systems, processes, and customer experience
  • Represent Parts Town at industry conferences, eCommerce forums, technology events, and partner meetings
  • Deliver annual sales growth, profitability, and strategic partnership objectives

To Land This Opportunity

  • You have 8+ years of experience in eCommerce, marketplace partnerships, strategic sales, business development, or digital channel management
  • You have a strong understanding of online reseller business models, marketplaces, and digital commerce ecosystems
  • You demonstrate experience managing enterprise-level partnerships and strategic accounts
  • You’re familiar with API integrations, EDI transactions, product content syndication, inventory management, and order automation workflows
  • You have proven ability to influence executive stakeholders and build long-term strategic relationships
  • You have exceptional communication, presentation, finance and negotiation skills
  • You can lead cross-functional initiatives without direct authority and have the ability to operate independently in a fast-paced, growth-oriented environment
  • You’re an all-star communicator and are proficient in English (both written and verbal)
  • You have a quality, high speed internet connection at home

Bonus Points :

  • You have experience in HVAC, industrial distribution, MRO, OEM parts, or adjacent industries
  • You have knowledge of marketplace platforms and digital commerce technologies
  • You can speak to your experience with ERP, PIM, OMS, CRM, and eCommerce platforms
  • You’re familiar with B2B eCommerce, contractor purchasing workflows, and procurement systems
  • You understand channel conflict management and omnichannel strategies
  • You have a bachelor's degree

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported.   We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $94,301.86 to $140,874.95 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.


What Parts Town employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom