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At Home Chat Customer Service Jobs in Delaware (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Processes account payments, perform cash out process at end of shift * Consistently meets or ... Receives incoming phone calls and chat requests regarding DMV services * Communicates business ...

Liveops

Remote Customer Service Representative

Newark, DE · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dover, DE · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Processes account payments, perform cash out process at end of shift * Consistently meets or ... Receives incoming phone calls and chat requests regarding DMV services * Communicates business ...

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Processes account payments, perform cash out process at end of shift * Consistently meets or ... Receives incoming phone calls and chat requests regarding DMV services * Communicates business ...

NESCO Inc

Associate Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Qualifications: Responds to customer issues that require product ... Currently working hybrid model -- 3 days in the office and 2 days at home Nesco Resource offers a ...

Home Depot

Pro Customer Service/Sales

Newark, DE · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Wilmington, DE · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

New Castle, DE · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

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Showing results 1-20

All JobsAt Home Chat Customer Service JobsAt Home Chat Customer Service Jobs in Delaware

At Home Chat Customer Service information

See Delaware salary details

$24.5K

$58K

$101.1K

How much do at home chat customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for at home chat customer service in Delaware is $58,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,100.00 per year, depending on experience, location, and employer.

What is an at home chat customer service representative?

An At Home Chat Customer Service representative is a professional who provides customer support through online chat platforms while working remotely, typically from their own home. Their main responsibilities include answering customer inquiries, resolving issues, and providing information about products or services via chat rather than phone or in-person communication. This role requires strong written communication skills, the ability to multitask, and proficiency with computers and chat software. Many companies hire for these positions to offer convenient and efficient customer service to clients around the clock.

What are the key skills and qualifications needed to thrive as an at home chat customer service representative?

To thrive as an At Home Chat Customer Service representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service platforms, chat software, and CRM systems is often required. Exceptional patience, attention to detail, and the ability to multitask make someone stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is essential for customer satisfaction and retention in a remote environment.

What are some common challenges faced by at home chat customer service representatives, and how can they be managed?

At Home Chat Customer Service representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining a consistent and friendly tone without visual cues, and resolving customer issues efficiently without direct supervision. To manage these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases for quick responses, and stay organized with clear communication. Regularly scheduled check-ins with supervisors and collaborating with remote teammates through chat and video meetings also help maintain support and engagement.

What is the difference between At Home Chat Customer Service vs At Home Email Customer Service?

AspectAt Home Chat Customer ServiceAt Home Email Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentReal-time online chat platform, interactive communicationEmail correspondence, asynchronous communication
Employer & Industry UsageRetail, tech, service industries often use chat supportSimilar industries, often for detailed issue resolution
Search & Comparison IntentPeople comparing real-time customer support rolesPeople interested in written communication support roles

Both roles involve customer service from home, requiring good communication skills. Chat customer service emphasizes real-time interaction, while email customer service involves written, asynchronous communication. The choice depends on your preference for live conversations versus written correspondence.

What are the most commonly searched types of Chat Customer Service jobs in Delaware?

The most popular types of Chat Customer Service jobs in Delaware are:

What are popular job titles related to At Home Chat Customer Service jobs in Delaware?

For At Home Chat Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching At Home Chat Customer Service jobs in Delaware look for?

The top searched job categories for At Home Chat Customer Service jobs in Delaware are:

What cities in Delaware are hiring for At Home Chat Customer Service jobs?

Cities in Delaware with the most At Home Chat Customer Service job openings:

At Home Chat Customer Service jobs near you

Customer Service Representative (CSR)

Wow Roofing

New Castle, DE • On-site

$15.50 - $21/hr

Full-time

Re-posted 20 days ago

Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.

Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

Apply