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At Home Call Center Jobs in Silver Spring, MD (NOW HIRING)

Unisys

Call Center Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

Each agent must work at least 1 to 2 later shifts a week (Shift times are: 8am-4:30pm, then 8:30 ... call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You ...

Health Care

Call Center Specialist

Baltimore, MD · On-site

$16.75 - $20.75/hr

At Health Care for the Homeless , every phone call is an opportunity to make a difference. As a Call Center Specialist , you'll be the welcoming voice that connects individuals and families to life ...

New

ActioNet

Call Center Manager |

Washington, DC

Call Center Manager ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ...

ARS

Outbound Call Center Sales Manager

Springfield, VA · On-site

$120K - $140K/yr

... home comfort solutions. We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 ...

ActioNet

Call Center Manager

Washington, DC

ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the ... Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ...

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Showing results 21-40

All JobsAt Home Call Center JobsAt Home Call Center Jobs in Silver Spring, MD

At Home Call Center information

See Silver Spring, MD salary details

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How much do at home call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for at home call center in Silver Spring, MD is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

What is an at home call center job?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What are some common challenges faced by at home call center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is an at home call center job?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.
More about At Home Call Center jobs
What are the most commonly searched types of Call Center jobs in Silver Spring, MD? The most popular types of Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for At Home Call Center jobs? Cities near Silver Spring, MD with the most At Home Call Center job openings:
At Home Call Center jobs near you
Infographic showing various At Home Call Center job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $38,515 per year, or $18.5 per hour.

Call Center Representative

Precision Orthopedics and Sports Medicine

Fulton, MD • On-site

$15.75 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Precision Orthopedics & Sports Medicine
Call Center Representative -Full-time
Monday-Friday 8am-4:30pm - Fulton, Maryland
About the Company:
Founded in 2012, Precision Orthopedics & Sports Medicine is a private practice group of board-certified and fellowship-trained orthopedic surgeons who focus on individualized care of their patients. We have 18 locations in the DMV area and meet the orthopedic needs of our patients with prompt appointments and caring staff. Specialized physicians delivering personalized orthopedic care.
Comprehensive care that's conveniently located close to home. With locations spread across Maryland, Virginia, and D.C., Precision Orthopedics & Sports Medicine offers our premier services to residents throughout the DMV area. You won't have to go far to get the quality orthopedic care you need. We also partner with leading local hospitals to ensure coordinated care delivery for treatments that may require surgery or physical therapy.
https://www.precisionorthomd.com/
About the Call Center Representative Role:
We are seeking a reliable, detailed-oriented Call Center Representative to serve as the vital link between our patients and medical offices. In this role, you will facilitate optimal patient access, maximize data accuracy for scheduling, and deliver exceptional, patient-focused service that builds a lasting positive impression of our organization.
Responsibilities:
  • Answer all incoming telephone calls promptly in a polite, professional manner.
  • Answer inbound calls and make outbound calls to assist customers with questions, concerns, and service needs.
  • Accurately obtain and enter patient demographic and insurance details into our database and verified.
  • Manage the schedule and the accuracy of appointments assigned per provider.
  • Coordinate patient appointments and provide thorough instructions on what to bring and expect.
  • Direct new patients on how to use our digital intake system prior to their arrival.
  • Clearly communicate and remind callers of our cancellation and no-show policies.
  • Answer general questions, offer resources, and prioritize patient-focused care.
  • Calmly support all patients and work toward effective resolutions.
  • Complete other job-related administrative duties as assigned.
  • Adhere to company-wide policy and procedures.
Qualifications:
  • At least 1 year of customer service experience working within a clinical environment.
  • High School Diploma or GED required; Associate degree or relevant healthcare certification preferred.
  • Trustworthy professional with a proven track record of handling sensitive HIPAA-protected information.
  • Comfortable using the Microsoft Office Suite and learning internal database networks.
  • Ability to speak, read, and write fluently in English
  • English and Spanish bilingual skills preferred
  • Exceptional organizational skills with a laser-focus on accurate data entry
Employee Benefit Overview:
  • Vacation time & Sick time
  • 9 paid major holidays
  • CareFirst medical coverage
  • Dental and Vision coverage
  • Voluntary Life and Short-term Disability coverage
  • Tuition assistance for continued education
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401k Retirement Plan
  • Mileage Reimbursement

EOE

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