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At Att Jobs in Decatur, GA (NOW HIRING)

At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful ...

At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful ...

At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful ...

Manager-Sales Loyalty

Atlanta, GA · On-site

$55K - $82K/yr

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining ...

Lead Project/Program Manager

Atlanta, GA · On-site

$106K - $178K/yr

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful ...

At AT&T, you won't just imagine the future-you'll build it. What you'll do: * Lead the long-term strategy, architecture, and technology insertion for AT&T's Mobility Voice Core (IMS) platform.

New

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining ...

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining ...

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within thisrange may depend on geography, experience, expertise, and education/training. Joining ...

Lead App Sales Exec 3 MFS

Alpharetta, GA · On-site

$89K - $161K/yr

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining ...

At AT&T, you won't just imagine the future-you'll build it. What you'll do: * Establish and lead the financial governance strategy for Tower Operations and Lease Administration. * Own programs ...

Lead App Sales Exec 3 MFS

Atlanta, GA · On-site

$89K - $161K/yr

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining ...

Lead App Sales Exec 3 IoT

Alpharetta, GA · On-site

$89K - $161K/yr

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining ...

New

Lead Product Technology

Atlanta, GA · On-site

$128K - $215K/yr

Lead Product Technology At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative ...

Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement ...

Not to mention all the other amazing rewards that working at AT&T offers. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and ...

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

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Showing results 1-20

At Att information

What is the difference between At Att vs Customer Service Representative?

AspectAt AttCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTelecommunications or retail stores, customer support centersCall centers, retail stores, or online support platforms
Employer & Industry UsageTelecom companies, retail chainsVarious industries including retail, telecom, and service sectors
Common Search & Comparison IntentUnderstanding roles in customer support at AttComparing customer support roles across companies

At Att typically refers to a specific role within the telecommunications or retail environment, focusing on customer interactions. Customer Service Representative is a broader term used across multiple industries. While both roles involve assisting customers, At Att may be more specialized within the Att company or similar organizations. The main differences lie in the specific employer and industry context, but the required credentials and work environment are quite similar.

What are some common challenges faced by customer service representatives at AT&T, and how can applicants prepare for them?

Customer service representatives at AT&T often handle a high volume of calls and inquiries, ranging from technical support to billing questions. Managing irate or frustrated customers can be challenging, especially during peak times or when service disruptions occur. To prepare, applicants should focus on developing strong communication, empathy, and problem-solving skills. Familiarity with AT&T’s products and services, as well as experience with customer relationship management (CRM) systems, can also be beneficial. A positive attitude and the ability to remain composed under pressure are key traits for success in this fast-paced environment.

What are AT&T jobs?

AT&T jobs refer to the wide range of employment opportunities available at AT&T, one of the largest telecommunications companies in the world. Positions at AT&T include roles in customer service, sales, network engineering, software development, marketing, and management, among others. Employees at AT&T work to provide telecommunications, internet, and entertainment services to customers and businesses. The company offers both entry-level and specialized positions, with opportunities for career advancement and professional growth.

What are the key skills and qualifications needed to thrive as an ATT (AT&T) Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are typically required. Patience, empathy, and adaptability help you effectively address customer concerns and build rapport. These skills are essential to delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.
What job categories do people searching At Att jobs in Decatur, GA look for? The top searched job categories for At Att jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for At Att jobs? Cities near Decatur, GA with the most At Att job openings:

Principal Advanced Data Analyst

AT&T

Atlanta, GA

$141K - $237K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 725 frontline employees who took The Breakroom Quiz

60th of 96 rated telecommunications companies


Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.


As a Principal Advanced Data Analyst your tasks may include, but are not limited to, the following:

  • As a Principal Advanced Analytics, you'll serve as the measurement engine behind the Mass Markets Transformation portfolio, quantifying benefits and business impact across initiatives, including AI-driven value.
  • You'll work side-by-side with transformation leads to define success upfront, translate project outcomes into measurable KPIs, and build the reporting and analytics needed to track value from launch through scale.
  • You'll also partner closely with Finance to align on methodology, ensure credibility of benefit claims, and create a consistent, repeatable approach to value measurement across the portfolio.
  • Success in this role requires strong analytical rigor, clear executive-ready communication, comfort working across multiple initiatives, the ability to turn complex results into actionable insights that drive decisions, and strong financial and analytical skills.

Key Roles and Responsibilities:


Data Analysis and Interpretation:Gather, analyze, and interpret diverse data sets to solve a variety of business problems, predict behaviors, and identify causal relationships, trigger points, and predictions. Well-versed with Relational (Ex- Oracle or MySQL) and/or Data Warehouse data storage (Ex- Snowflake or Databricks Delta Lake). Data sources including but not limited to internal and external sources, data lakes, data warehouses such as eCDW, BIDW, etc.
Statistical Methods and Decision Support:Apply a range of advanced statistical methods to quantify data variances and uses traditional modeling techniques to support decision-making. Most common tools are Tableau, Palantir, PowerBI (AI Insights), Databricks, AWS Azure, Synapse, H2O Driverless AI, etc.
Business Case Development and Analytics Tools:Develop business cases and create complex models utilizing big data analytics tools (Ex- Tableau, Power BI AI Insights, Databricks) for modeling and process integration, and to make recommendations for improvements to processes, financials, business models, etc. Build and test predictive models on various data samples and verifies their accuracy in real-world scenarios (Ex- Linear/Logistic Regression, Time Series).
Reporting and Business Insights:Develop visualizations such as dashboards, reports, and charts, and advise business partners on data patterns and relationships to recommend strategic directions. Advise business partners with regard to patterns and relationships in data to recommend business direction or outcomes.

Supervisor:

  • No

TCP Career Step Differentiator:

  • Performs very complex advanced analytics work, creates new ways of analyzing data, builds very complex business models, and makes recommendations that impact an entire business unit or very large complex sector.

Education:

  • Master's degree (MS/MA) desired from an accredited University in a Quantitative field of study such as Data Science, Math, Statistics, Engineering or Physics.

Experience:

  • 7+ years of related experience.
  • Certification is required in some areas.

Compensation and Benefits offered:

Our Principal Advanced Analyticsearns between$141,300 - $237,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone

Call to action

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!

Ready to join our team? Apply today!

Our Principal Advanced Analytics jobs earn between $141,300.00 - $237,400.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Dallas, Texas

Salary Range:

$141,300.00 - $237,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.


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