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Asurion Jobs in Springfield, MO (NOW HIRING)

At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will lead a team, drive store results, and ...

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At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will lead a team, drive store results, and ...

Asurion information

See Springfield, MO salary details

$9

$15

$22

How much do asurion jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for asurion in Springfield, MO is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What is Asurion?

Asurion is a global technology solutions company that specializes in device insurance, extended warranties, and tech support for smartphones, tablets, consumer electronics, and home appliances. They partner with wireless carriers, retailers, and service providers to offer protection plans, repair services, and technical support to millions of customers worldwide. Asurion helps customers quickly repair, replace, or troubleshoot their devices, aiming to minimize downtime and maximize convenience.

What types of teams or departments might I collaborate with as an Asurion employee?

At Asurion, collaboration is a key part of most roles. Depending on your position, you may work closely with teams such as customer support, technical operations, product management, and IT. Cross-functional teamwork is common, especially on projects aimed at improving customer experience or rolling out new services. Employees are encouraged to share insights and feedback across departments, fostering a supportive and innovative work environment.

What are the key skills and qualifications needed to thrive as a Technical Support Representative at Asurion, and why are they important?

To thrive as a Technical Support Representative at Asurion, you need strong problem-solving abilities, technical troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common mobile device platforms is essential. Excellent communication, patience, and a customer-centric attitude are standout soft skills in this position. These competencies are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining Asurion’s reputation for quality support.

What is the difference between Asurion vs Customer Service Representative?

AspectAsurionCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote options, corporate officesCall centers, retail stores, remote options
Industry UsageTechnology, insurance, electronicsRetail, telecommunications, tech support
Common Search/ComparisonYesYes

Both Asurion and Customer Service Representatives typically require similar credentials and work in call center environments. While Asurion specializes in tech support and device protection, Customer Service Representatives work across various industries like retail and telecom. The roles often overlap in customer interaction and problem-solving, making them common comparison points for job seekers.

Is Asurion a good place to work?

Asurion is a technology company that offers customer support and device protection services, and many employees report positive experiences with its collaborative environment and benefits. However, experiences can vary by role and location, so researching specific positions and reading employee reviews can provide more insight into the work environment. The company often emphasizes skills in customer service, technical troubleshooting, and teamwork.

What kind of jobs does Asurion offer?

Asurion offers a variety of jobs including customer service, technical support, claims processing, and technology roles. These positions often require strong communication skills, technical knowledge, and may involve working in call centers or remote environments.

What cities near Springfield, MO are hiring for Asurion jobs?

Cities near Springfield, MO with the most Asurion job openings:

Infographic showing various Asurion job openings in Springfield, MO as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $30,185 per year, or $14.5 per hour.

Retail Store Leader

Springfield, MO • On-site


Asurion
IT Services • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

137th of 226 rated it services

People enjoy working here

Good employer

Recommended by students


$21.51/hr

Full-time

Medical, Retirement

Posted 2 days ago

New


Job description

Store Leader

Springfield, MO

$21.51/hr + unlimited sales bonus potential

Our Store Leaders are high-impact contributors who drive store performance, coach high-performing teams, and shape customer experiences. At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will lead a team, drive store results, and grow your career in a fast-paced tech environment.

What's in it for you:

  • Starting Pay: $21.51 per hour + unlimited sales incentives. (Store leaders earn on average $1,094/month on top of their base pay!)
  • Benefits that take care of you: A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
  • Unlock your career potential: You'll have access to ongoing training, and professional development opportunities to elevate your career and support your goals - that includes tuition reimbursement.

What's expected of you:

  • Lead and motivate a team of retail sales expertsto achieve their potential and consistently exceed goals in repair volume, sales, and speed. Conduct performance reviews and provide feedback.
  • Coach, develop, and empower your team to grow their skills, exceed performance targets, and deliver exceptional customer service.
  • Address customer issues and help your team work through challenges.
  • Ensure an exceptional customer experience by modeling strong interpersonal skills, problem-solving, and coaching your team to do the same.
  • Manage daily store operations, including inventory, repair quality, and workflow, to support a fast-paced environment.
  • Support all roles in the store, ranging from device repair to customer service.

To be successful at uBreakiFix, you'll bring:

  • High School Diploma or equivalent (GED)
  • 1+ years of leadership experience with a track record of achieving or exceeding sales targets while coaching and developing employees.
  • 2+ years of customer service experience
  • A competitive, results-driven mindset with the motivation to exceed goals and lead a high-performing team.
  • Comfort navigating the balance of sales, service, and operational responsibilities in a dynamic retail environment.
  • Flexibility to work weekends, holidays, and varying shifts
  • Proficiency in Microsoft Office, especially Excel

Click here to watch a day in the life video of a real uBreakiFix store leader.

About Asurion:
Asurion is the world's leading tech care company, providing insurance, repair, replacement, and support for devices, appliances, and connections. With over 700 stores and 300 million customers, we are committed to delivering seamless tech solutions. #INDSTORES


Asurion logo

About Asurion

Sourced by ZipRecruiter

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Social media


What Asurion employees say

Pay

Benefits

Hours and flexibility

Workplace

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