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How much do assurance wireless agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for assurance wireless agent in the United States is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $29.57 per hour, depending on experience, location, and employer.

What is an Assurance Wireless agent?

Assurance Wireless Agents are representatives who assist customers with the application and enrollment process for Assurance Wireless, a federal Lifeline Assistance program. They help eligible individuals obtain free or low-cost cell phones and service by verifying documentation, answering questions about eligibility, and guiding applicants through the necessary steps. Agents may work in person at events, over the phone, or online, ensuring that customers understand their benefits and can access essential communication services.

What are the key skills and qualifications needed to thrive as an Assurance Wireless agent?

To thrive as an Assurance Wireless Agent, you need a solid understanding of mobile telecommunications, customer service principles, and sales strategies, often supported by a high school diploma or equivalent. Familiarity with CRM systems, mobile device activation tools, and basic troubleshooting software is typically required. Strong interpersonal communication, problem-solving, and adaptability help agents excel in addressing customer inquiries and resolving issues. These skills are crucial for delivering effective support, meeting sales goals, and ensuring customer satisfaction in a competitive wireless market.

What are some common challenges faced by Assurance Wireless agents when assisting customers, and how can they be managed?

Assurance Wireless Agents often encounter challenges such as helping customers understand eligibility requirements, troubleshooting device issues, and addressing concerns about account activation or service limitations. Managing these challenges requires strong communication skills, patience, and a thorough knowledge of program guidelines and device functionality. Agents can effectively address customer concerns by staying updated on company policies, participating in regular training sessions, and collaborating with team members or supervisors for complex cases, ensuring a supportive and solution-oriented work environment.

What cities are hiring for Assurance Wireless Agent jobs?

Cities with the most Assurance Wireless Agent job openings:

What states have the most Assurance Wireless Agent jobs?

States with the most job openings for Assurance Wireless Agent jobs include:

What are popular job titles related to Assurance Wireless Agent jobs?

For Assurance Wireless Agent jobs, the most frequently searched job titles are:

Infographic showing various Assurance Wireless Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $55,080 per year, or $26.5 per hour.

Systems Software Engineer - Marvis Minis & Edge AI

Cupertino, CA • On-site

Hewlett Packard Enterprise Development LP
IT Services • 10K+ employees
Learn more about Hewlett Packard Enterprise Development LPexternal

$213K - $252K/yr

Full-time

Re-posted yesterday

Hewlett Packard Enterprise rating

8.7

Company rating: 8.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Systems Software Engineer - Marvis Minis & Edge AIThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

The Opportunity

The future of networking is autonomous and AI-driven. HPE Mist Networking is building that future throughMarvis Minis- a digital twin framework that runs directly on access points to continuouslyvalidatenetwork health and feed data into our self-driving network engine.

This team owns the Minis platform end-to-end: the embedded agent, cloud data pipelines, SLE classifiers, and integrations with Marvis Actions and the Large Experience Model.You'llwork across this stack - contributing to features, debugging cross-layer issues, and growing yourexpertisein both embedded and cloud systems.

This role will require being on site in Cupertino 2+ days a week

What You'll Do

  • Develop and test Minis featuresacross embedded (AP firmware, switches, gateways, viasandboxed test execution) and cloud (data pipelines, SLE classifiers, REST APIs)

  • Write andmaintainMinis tests- network and application validation tests such as DNS,DHCP, ping, MTR that run on networks like APs, switches,gatewaysand report results to the cloud via Kafka

  • Debug cross-layer issues- troubleshoot problems that span AP firmware, cloud services, and data pipelines (e.g., why a downloadable mini fails on specific AP models, why SLE classifiers show incorrect data)

  • Contribute to cross-platform expansion- help extend Minis to switches and WAN edge devices, working with peer dev teams

  • Build and improve cloud services- work on Storm topologies, Airflow DAGs, Redis caching, Elasticsearch queries, and Kafka consumers that process millions of Minis test results

  • Participate in production operations- monitor rollouts of features and respond to customer-reported issues

  • Collaboratewith senior engineers, the data science team, QA, and firmware teams

Required Qualifications (allrequired)

  • 4+ years of professional software engineering

  • 2+ year Go, C, or Python:This experience should behands-on development in at leasttwoofthe following:Go, C, or Python - meaning you have written, reviewed, tested, and shipped code in these languages in a team environment, not just coursework or personal projects. You should be able to read and contribute to an existing codebase of moderate complexity in these languages.

  • 2+ years working on Linux-based systems.Linuxproficiency:Should be comfortable working in a Linux environment daily - you can write shell scripts, navigate the filesystem, use debugging tools (gdb,strace,tcpdump), manage processes, and understand file permissions and basic networking configuration (interfaces, routing, iptables).

  • Networking fundamentals: Understanding of TCP/IP, DNS, DHCP, and HTTP - sufficient to explain how a client obtains an IP address, resolves a hostname, and makes an HTTP request, and to interpret packet captures or traceroute output when debugging issues

  • 1+ year of Cloud or distributed systems: experience with at least one of: message queues (Kafka, MQTT), stream processing (Storm, Flink), REST API development, or containerized deployments (Docker) - through professional work, not just tutorials

  • 1+ year of Version control and CI/CD: Comfortable working in a Git-based workflow with pull requests, code reviews, and CI pipelines - you have used this in a team setting for at least 1 year

  • Education: BS in Computer Science, Electrical Engineering, or a related technical field

Preferred Qualifications

Experience with embedded Linux development - cross-compilation, on-device debugging, resource-constrained environments

  • Exposure to data pipeline tools: Apache Storm, Airflow, Redis, Elasticsearch

  • Familiarity with AI/ML concepts - model inference, data preprocessing, or signal processing

  • Experience with wireless networking, AP hardware, or IoT protocols

  • Experience with production monitoring, alerting, and incident response

  • Familiarity with Python data tools (Pandas, NumPy) or JSON data processing

Who Thrives Here

  • Problem solvers- you dig into logs, packet captures, and code until you find the root cause

  • Self-starters- you take initiative anddon'twait to be told what to work on next

  • Collaborators- you communicate clearly (especially in writing) and ask good questions

  • Learners-you'reexcited about growing across embedded and cloud, not staying in one lane

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates

Job:

Engineering

Job Level:

TCP_03"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 120,500 - 243,000 in California
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

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