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Asst Service Manager Jobs (NOW HIRING)

Texas Roadhouse

Assistant Service Manager

Woodbury, MN · On-site

$5.25K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Sanford, FL · On-site

$5.25K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Bubba's 33

Assistant Service Manager

Avon, IN

$5.25K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Temecula, CA · On-site

$20 - $23/hr

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

asburyauto

Assistant Service Manager

Baltimore, MD · On-site

$80K - $100K/yr

As an Assistant Service Manager at Koons Ford of Baltimore, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We ...

New

Morgan Properties

Assistant Service Manager

Bedford, TX · On-site

$21 - $23/hr

Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring ...

River Oaks KIA

Assistant Service Manager

Lansing, IL

$75K - $95K/yr

The Ed Napleton Automotive Group is looking for our next Assistant Service Manager, Located at River Oaks KIA , the Assistant Service Manager is a critical role working with the Service Director to ...

River Oaks KIA

Assistant Service Manager

Lansing, IL

$75K - $95K/yr

The Ed Napleton Automotive Group is looking for our next Assistant Service Manager, Located at River Oaks KIA , the Assistant Service Manager is a critical role working with the Service Director to ...

River Oaks KIA

Assistant Service Manager

Lansing, IL

$75K - $95K/yr

The Ed Napleton Automotive Group is looking for our next Assistant Service Manager, Located at River Oaks KIA , the Assistant Service Manager is a critical role working with the Service Director to ...

River Oaks KIA

Assistant Service Manager

Lansing, IL

$75K - $95K/yr

The Ed Napleton Automotive Group is looking for our next Assistant Service Manager, Located at River Oaks KIA , the Assistant Service Manager is a critical role working with the Service Director to ...

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$26K

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How much do asst service manager jobs pay per year?

As of May 31, 2026, the average yearly pay for asst service manager in the United States is $57,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Service Manager, and why are they important?

To thrive as an Assistant Service Manager, you need strong organizational skills, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications are commonly expected. Excellent communication, problem-solving abilities, and leadership skills help you effectively manage teams and resolve customer issues. These skills are crucial for ensuring efficient service delivery, customer satisfaction, and seamless team coordination.

What are some common challenges an Assistant Service Manager faces in balancing customer satisfaction and team productivity?

As an Assistant Service Manager, one of the main challenges is ensuring high levels of customer satisfaction while also managing and motivating a service team to maintain productivity and efficiency. Balancing urgent customer concerns with daily operational tasks often requires quick decision-making and effective delegation. Strong communication is essential, as you’ll need to convey expectations clearly to your team and keep customers informed about service timelines. Regularly providing feedback and support to your staff helps foster a positive work environment and ensures service standards are consistently met.

What does an Assistant Service Manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations within a service department, such as in automotive dealerships or maintenance companies. Their responsibilities include supervising service staff, ensuring high-quality customer service, managing work orders, and assisting with scheduling and training. They help resolve customer complaints, maintain service records, and ensure compliance with company policies and safety standards. This role acts as a bridge between customers, technicians, and management to ensure efficient workflow and customer satisfaction.

What is the difference between Asst Service Manager vs Service Advisor?

AspectAsst Service ManagerService Advisor
CredentialsHigh school diploma; some roles may require certifications in automotive or service managementHigh school diploma; often customer service or automotive certifications
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, and service recommendations
Employer & Industry UsageAutomotive dealerships, repair shops, service centersAutomotive dealerships, repair shops, service centers

The Asst Service Manager typically oversees service operations and staff, focusing on management tasks, while the Service Advisor primarily interacts with customers, explaining services and handling inquiries. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What cities are hiring for Asst Service Manager jobs? Cities with the most Asst Service Manager job openings:
What states have the most Asst Service Manager jobs? States with the most job openings for Asst Service Manager jobs include:
Asst Service Manager jobs near you

Assistant Service Manager

HERITAGE TRACTOR

Dixon, IL

Full-time

Posted 18 days ago

Heritage Tractor rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

99th of 139 rated vehicle equipment hire

Job description

Purpose:

The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience.

Responsibilities:

  1. Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks
  2. Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience
  3. Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
  4. Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
  5. Review work order segments and ensure they include correct parts
  6. Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements
  7. Fields internal and external customer inquiries to the Service Department
  8. Maintains Service Department filings and records related to equipment manuals
  9. Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
  10. Support managing Work in Process (WIP) to less than 5% of Total Service Sales
  11. Monitor technician progress on jobs and engages other resources to improve job efficiency
  12. Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations
  13. Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service

Experience, Education, Skills and Knowledge:

  • Basic knowledge of accounting practices 
  • Ability to use standard John Deere applications, Microsoft Office, and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
  • Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
  • Physical requirements include lifting at least 10 lbs.

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