ZipRecruiter

Log In

1

Asst Hotel Manager Jobs (NOW HIRING)

American Cruise Lines

Assistant Hotel Manager

Tampa, FL · On-site

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American ...

American Cruise Lines

Assistant Hotel Manager

Alton, IL · On-site

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American ...

next page

Showing results 1-20

All JobsTourism JobsHotel JobsHotel General Manager JobsAsst Hotel Manager Jobs

Asst Hotel Manager information

See salary details

$26.5K

$50.7K

$81K

How much do asst hotel manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for asst hotel manager in the United States is $50,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What does an assistant hotel manager do?

An Assistant Hotel Manager supports the Hotel Manager in overseeing daily hotel operations, including front desk services, housekeeping, guest relations, and staff management. They help ensure guests have a positive experience by addressing concerns, resolving issues, and maintaining high service standards. Additionally, they may assist with budgeting, scheduling, and training employees. The Assistant Hotel Manager often steps in to manage the hotel in the absence of the Hotel Manager.

What are the key skills and qualifications needed to thrive as an assistant hotel manager, and why are they important?

To thrive as an Assistant Hotel Manager, you need strong organizational, leadership, and customer service skills, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking engines, and budgeting software is often required. Excellent communication, problem-solving abilities, and adaptability help you manage guest relations and team dynamics effectively. These skills and qualities are crucial to ensure smooth hotel operations, high guest satisfaction, and efficient team performance in a dynamic hospitality environment.

What are some common challenges faced by assistant hotel managers, and how can they be addressed?

Assistant Hotel Managers often encounter challenges such as handling guest complaints, managing staff conflicts, and adapting to fluctuating occupancy levels. Successfully addressing these issues requires strong communication skills, flexibility, and a proactive approach to problem-solving. Building solid relationships with both guests and staff, staying organized, and being open to feedback can help create a positive work environment and ensure smooth daily operations.

What is the difference between Asst Hotel Manager vs Front Desk Supervisor?

AspectAsst Hotel ManagerFront Desk Supervisor
ResponsibilitiesSupports hotel operations, manages staff, assists in guest satisfactionOversees front desk staff, handles guest check-ins/outs, manages reservations
CredentialsHospitality management degree or related experienceCustomer service experience, hospitality or hotel management background
Work EnvironmentHotel management team, administrative tasks, operational oversightFront desk area, guest interaction, shift supervision
Usage in IndustryAssists hotel managers, involved in daily hotel operationsManages front desk team, ensures smooth guest service

The main difference is that the Asst Hotel Manager has broader responsibilities across hotel operations and supports the overall management, while the Front Desk Supervisor focuses specifically on guest services and front desk operations. Both roles require hospitality experience, but the Asst Hotel Manager often has more managerial duties and a wider scope of work.

What cities are hiring for Asst Hotel Manager jobs?

Cities with the most Asst Hotel Manager job openings:

What states have the most Asst Hotel Manager jobs?

States with the most job openings for Asst Hotel Manager jobs include:

What are popular job titles related to Asst Hotel Manager jobs?

For Asst Hotel Manager jobs, the most frequently searched job titles are:

Asst Hotel Manager jobs near you

Assistant Hotel Manager

Natchez, MS • On-site

American Cruise Lines
Travel Arrangement Services • 201 - 500 employees
Learn more about American Cruise Linesexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Assistant Hotel Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
  • Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
  • Assists Hotel Manager as directed.
  • Assists Dining Room Manager during all meal services.
  • Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
  • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
  • Present and available during all meal services, either front or back of house including secondary dining outlet.
  • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
  • Assists with stateroom inspections.
  • Prepares for turnaround day process.
  • Oversees bar operations and manages wine/liquor inventory.
  • Displays leadership and maintains professional presence.
  • Visible and available to all guests and crew.
  • Holds officers and crew accountable to American Cruise Lines' standards.
  • Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
  • Assesses the performance of the management team and provides immediate corrective feedback.
  • Anticipates the needs of guests and crew.
  • Responds quickly to guest requests and ensures follow through of service delivery.
  • Identifies problems, resolves immediately, and requests home office support as needed.
  • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
  • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
  • Assists ship officers in achieving weekly sales goals.
  • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
  • Maintains sanitation and cleanliness standards of crew rooms.
  • Monitors shipboard business transactions, accounting, timecards, and home office reporting.
  • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
  • Tracks all hotel maintenance items and ensures completion.
  • Creates consistent and positive crew experiences to improve employee retention.
  • Perform bartending duties as needed with other management personnel

Qualifications:
  • Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Business degree may be considered with management and hospitality experience.
  • Military experience may be considered with management and hospitality experience.
  • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
  • Strong organizational skills and excellent verbal and written communication skills (English).
  • Available to travel and work a flexible schedule including long days for extended periods of time.
  • Proficiency in Microsoft Office.
  • US Coast Guard regulated pre-employment drug test.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.

Attributes for Success:
  • Ability to motivate, train, and assess individual and team performance.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all passenger, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.
  • Consistent, accountable, confident, assertive, and committed.

Work Schedule:
  • 7 Days per week while onboard the ship.
  • 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off
  • This is a full-time, exempt position.

Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.

Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

Apply