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Associate User Support Jobs in Phoenix, AZ (NOW HIRING)

Kimley-Horn

ProjectWise Administrator

Phoenix, AZ · On-site

Providing end user support * Supporting ProjectWise Web and ProjectWise Drive * Coordinating ... Bachelor's degree in Computer Science or Engineering, or a related discipline, or Associate ...

Kimley-Horn

ProjectWise Administrator

Phoenix, AZ

Providing end user support * Supporting ProjectWise Web and ProjectWise Drive * Coordinating ... Bachelor's degree in Computer Science or Engineering, or a related discipline, or Associate ...

Jobtailor

Support Engineer

Phoenix, AZ · On-site

Support AWS GovCloud environments and user systems located at customer sites * Install and ... Associates degree or higher in Information Technology, Computer Science, Computer Engineering, or ...

LA MESA RV INC

Sr. CRM Specialist (19524)

Phoenix, AZ · On-site

Deliver end-user support and training to promote effective system usage. * Oversee day-to-day ... Relevant CRM certifications (e.g., Dynamics Sales Functional Consultant Associate, Dynamics ...

La Mesa RV

Sr. CRM Specialist (19524)

Phoenix, AZ · On-site

Deliver end-user support and training to promote effective system usage. * Oversee day-to-day ... Relevant CRM certifications (e.g., Dynamics Sales Functional Consultant Associate, Dynamics ...

TSMC

Talent Acquisition System Admin

Phoenix, AZ

User Support & Solutions: Manage HR AI tools by collecting internal needs, consulting with users on ... Qualifications * Associate degree; degree in Human Resources, Administration, Business, or a ...

Valley Perinatal Services

IT Field Technologist

Mesa, AZ · On-site

$55K - $62K/yr

Associate's degree or higher in Information Technology or related field preferred. * Proven ... user training and support. * Document service activities, technical issues, and resolutions ...

Phoenix Rescue Mission

IT Support Technician II

Phoenix, AZ · On-site

$21.50 - $29.50/hr

Associate's degree in an IT-related field preferred; equivalent experience or relevant certifications may be considered in lieu of a degree. * 2-3 years of experience in IT support, end-user ...

TECH5 USA, Inc.

Support Engineer - AZ

Phoenix, AZ · Remote

The servers and user station hardware for both the SaaS and legacy customers require personnel in ... Associates degree or higher in Information Technology, Computer Science, Computer Engineering, or ...

Dynalectric Company

Desktop Support Technician III

Mesa, AZ · On-site

$19.50 - $24.75/hr

Address user tickets regarding hardware, software and networking (troubleshoot networking issues ... Associate or bachelor's degree preferred or equivalent work experience * 2-4yrs experience as a ...

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Associate User Support information

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How much do associate user support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for associate user support in Phoenix, AZ is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What cities near Phoenix, AZ are hiring for Associate User Support jobs?

Cities near Phoenix, AZ with the most Associate User Support job openings:

Infographic showing various Associate User Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,410 per year, or $19.4 per hour.

ProjectWise Administrator

Phoenix, AZ • On-site

Kimley-Horn
Specialized Design Services • 5 - 10K employees
Learn more about Kimley-Hornexternal

Full-time

Re-posted 14 days ago

Kimley-Horn rating

8.8

Company rating: 8.8 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

Overview
Kimley-Horn, one of Fortune Magazine's "100 Best Companies to Work For," is looking for a ProjectWise Administrator to join the team in our Phoenix office. This is an in-office position.
Responsibilities
  • Configuring and administration of ProjectWise and enterprise-level, integrated applications including installation, maintenance of environments (e.g., install, development, test, staging, production, etc.), patching, fixes, upgrades, and code management
  • Delivering and designing configuration and enhancement needs to meet specific business requirements including workflow rules engine, standard templates, document properties
  • Creating and maintaining rendition profiles, unmanaged profiles, and ICS rendition
  • Coordinating with software SMEs on integration features and functionality
  • Coordinating software feature development, testing and releases
  • Managing ProjectWise Change Management Tasks
  • Managing the implementation of new integration services of PW365 integrations with ProjectWise Design Integration server
  • Acting as a liaison with Bentley SMEs to maintain, modify configuration in the cloud environment
  • Engaging on innovative projects as a subject matter expert
  • Working with internal project teams to identify client needs and opportunities for PW implementation
  • Coordinating and delivering ProjectWise User and Administrator training
  • Managing Deliverables Management structure and workflows
  • Providing end user support
  • Supporting ProjectWise Web and ProjectWise Drive
  • Coordinating installation of cache servers and liaising with IT subject matter experts where relevant

Qualifications
  • Bachelor's degree in Computer Science or Engineering, or a related discipline, or Associate's degree in computer Aided Design, Engineering Technology or similar, plus 8 years related experience
  • Solid ProjectWise knowledge and 4+ years of experience working as ProjectWise administrator supporting 100+ users
  • Bentley ProjectWise Administration Accreditation (Basic)
  • An understanding of relational databases, including administration, operation, and maintenance
  • Strong communication skills, both written and verbal
  • Ability to effectively collaborate and communicate with internal team members, external clients, agencies, and stakeholders at all levels of an organization
  • Strong technical writing and documentation skills
  • Detail-oriented with excellent problem-solving and decision-making abilities

Desired Skills:
  • Bentley Dynamic Managed Workspaces
  • PowerShell scripting, SQL, ServiceNow workflows
  • Power BI automation, dashboards, and fillable forms
  • Bentley ProjectWise Administration Accreditation (Advanced)
  • A thorough knowledge of Windows Active Directory
  • Autodesk and Bentley CADD applications maintenance and plugin development
  • A comprehensive understanding of electronic document management with strong emphasis on engineering design
  • Visual Basic, MicroStation Visual Basic for legacy applications
  • Knowledge of ProjectWise Infrastructure such as Windows servers, fileservers, database servers, web servers and networks

Why Kimley-Horn?
At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 17 years!

What Kimley-Horn employees say

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About Kimley-Horn

Sourced by ZipRecruiter

We are a full-service consulting firm that provides a wide range of infrastructure and land development planning and engineering services to both public and private clients. Though we have more than 6,000 employees in 100+ offices, we pride ourselves on our small company feel. At Kimley-Horn, we do things differently. People--clients and employees--are at the forefront of our business. Clients know we are laser-focused on their success. Employees know our culture and approach to business are built on a desire to see our staff flourish, one and all. Both groups know that with Kimley-Horn, they can expect more and experience better.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1967

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