Associate User Experience Designer Jobs in Chicago, IL

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won't just imagine the future-you'll build it.

What you'll do:

• Design and Prototyping:

  • Create user-centered experiences for native iOS applications and responsive web platforms through research-informed user flows, wireframes, prototypes, and high-fidelity designs.

  • Design and refine component-based experiences within established design systems, ensuring consistency, scalability, and adherence to platform-specific standards and Apple Human Interface Guidelines.

  • Develop interactive prototypes and visual design solutions that effectively communicate concepts, workflows, and interactions to stakeholders and development teams.

• User Research and Experience Strategy:

  • Conduct and synthesize user research, usability findings, behavioral insights, and business requirements to identify opportunities and inform design decisions.

  • Defining information architecture, interaction models, and end-to-end user journeys across complex, multi-platform ecosystems.

  • Translate customer needs and business objectives into intuitive, effective user experiences.

• Collaboration and Product Leadership:

  • Partner closely with product managers, engineers, researchers, designers, and business stakeholders to align user needs with technical and business goals.

  • Contribute strategic design thinking to product planning, roadmap discussions, and solution development.

  • Independently manage multiple initiatives while influencing design direction and advocating for best practices across teams.

• Accessibility, Quality, and Documentation:

  • Ensure all experiences meet usability, accessibility, and inclusive design standards.

  • Create and maintain design specifications, component documentation, workflows, and implementation guidance to support successful product delivery.

  • Uphold quality, consistency, governance, and security standards throughout the design lifecycle.

• Innovation and Continuous Improvement:

  • Stay current on industry trends, emerging technologies, AI-enabled design capabilities, and platform advancements.

  • Evaluate and leverage AI-driven research tools, generative design assistants, and other emerging technologies to improve design efficiency and outcomes while maintaining ethical and user-centered practices.

  • Analyze performance metrics, user feedback, and business outcomes to continuously improve products and design processes.

What you'll need:

AT&T is seeking a Senior UX Designer with deep expertise in native mobile experiences and a proven ability to design across complex, multi-platform ecosystems. The ideal candidate possesses advanced knowledge of iOS design principles, Apple Human Interface Guidelines, and responsive design practices, with demonstrated experience creating seamless experiences across iOS, Android, and Web platforms. This role requires strong user experience fundamentals, expertise in component-based design systems, and the ability to balance hands-on design execution with strategic thinking to solve complex business and user challenges. The successful candidate will be comfortable working within enterprise-scale products, collaborating across multidisciplinary teams, leveraging AI-enabled design tools and emerging technologies, and advocating for accessible, user-centered experiences that drive meaningful outcomes for customers and the business.

The ideal candidate combines strong visual and interaction design expertise with a passion for solving complex problems, collaborating across disciplines, and delivering exceptional user-centered experiences.

Note: You will be required to provide a sample of your work.

What you'll bring:

• Required Experience:

  • 3-5 years' experience; Technical Career Pathway (TCP) role

• Required Qualifications:

  • Proficient experience in contributing to and refining design systems to ensure consistency across products, including IOS

  • Up to date with the latest iOS design trends, Apple Human Interface Guidelines, and industry's best practices

• Desired Education:

  • Bachelor's degree (BS/BA) is preferred

• Desired Qualifications:

  • Experienced professional with advanced, interdisciplinary knowledge, resolving difficult and complex issues using broad professional concepts

  • Guides others, applying advanced principles and company practices. Leads moderate sized projects (or parts of larger projects) with strategic value

  • Operates autonomously with frequent senior leadership interaction

Supervisor: No

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.