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Associate Transit Customer Service Specialist Jobs

Spectra Metals

Customer Service Specialist

Antioch, TN · On-site

$16.25 - $21.75/hr

Customer Service Specialist The Customer Service Specialist is responsible for delivering exceptional customer support while serving as the primary point of contact for customers. This role handles ...

SAN JUAN COUNTY

Customer Service Specialist

Friday Harbor, WA · On-site

$17.75 - $23.25/hr

Customer Service Specialist San Juan County is excited to invite candidates to apply for our Customer Service Specialist position with the Auditor's Office. First screening of applications will be ...

Sherwin-Williams

Customer Service Specialist

Atascadero, CA · On-site

$18 - $23.75/hr

Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs ...

GovernmentJobs.com

Customer Service Specialist

Fort Myers, FL · On-site

$15.75 - $21/hr

Customer Service Specialist Lee County is seeking a dependable, service-oriented Customer Service Specialist to join our Animal Services team. This unique role combines public service, animal care ...

AdaptHealth

Customer Service Specialist

Brentwood, TN · On-site

$16 - $21.25/hr

Customer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer ...

Spectra Metals

Customer Service Specialist

Fort Myers, FL · On-site

$15.75 - $21/hr

Customer Service Specialist The Customer Service Specialist is responsible for delivering exceptional customer support while serving as the primary point of contact for customers. This role handles ...

AdaptHealth

Customer Service Specialist

Brentwood, TN · On-site

$16 - $21.25/hr

Customer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer ...

Sparks Wiz Limited

Customer Service Specialist

$16 - $25/hr

Customer Service Specialist San Francisco, California, United States $16.00 - 25.00 (US Dollar) This position is also open to candidates in Jacksonville Florida, Denver Colorado & Las Vegas Nevada.

Sparks Wiz Limited

Customer Service Specialist

$16 - $25/hr

Customer Service Specialist San Francisco, California, United States $16.00 - 25.00 (US Dollar) This position is also open to candidates in Jacksonville Florida, Denver Colorado & Las Vegas Nevada.

ActivStyle

Customer Service Specialist

Plattsburgh, NY · On-site

$16 - $17/hr

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a ...

AdaptHealth

Customer Service Specialist

West Berlin, NJ · On-site

$17 - $22.50/hr

Customer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer ...

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Mortgage Servicing Specialist

LAKE SHORE BANK

Customer Service Specialist

Depew, NY · On-site

$16 - $17/hr

Proactively seeks internal customer service specialist training to ensure appropriate levels of job and product knowledge. * Must represent the Bank in a positive and professional manner at all times.

Cornerstone Bank

Customer Service Specialist

New Town, ND · On-site

$18.25 - $24.25/hr

Customer Service Specialist Location: New Town, ND Employment Type: Full-Time About Us At Cornerstone Bank, we do more than banking - we build relationships, embrace bold ideas, and empower our ...

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Associate Transit Customer Service Specialist information

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How much do associate transit customer service specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate transit customer service specialist in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does an associate transit customer service specialist do?

An Associate Transit Customer Service Specialist assists passengers by providing information about transit routes, schedules, fares, and policies. They handle customer inquiries, resolve complaints, and ensure passengers have a positive experience using public transportation. These specialists may also process fare transactions, issue passes, and coordinate with drivers and other staff to address service issues. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an associate transit customer service specialist, and why are they important?

To thrive as an Associate Transit Customer Service Specialist, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with transit scheduling software, fare collection systems, and customer relationship management (CRM) tools is typically required. Outstanding interpersonal skills, patience, and conflict resolution abilities help you stand out in this role. These skills ensure efficient, positive interactions with passengers, leading to higher customer satisfaction and smoother transit operations.

What are some common challenges faced by an associate transit customer service specialist, and how can they be overcome?

Associate Transit Customer Service Specialists often handle high volumes of inquiries and may encounter frustrated or confused riders, especially during service disruptions or peak travel times. Remaining calm, patient, and solution-oriented is key to addressing customer concerns effectively. Familiarity with transit schedules, routes, and policies helps in providing accurate information quickly. Building strong communication skills and collaborating with other team members, such as dispatchers or supervisors, can also help resolve complex issues and ensure a positive experience for riders.

What is the difference between Associate Transit Customer Service Specialist vs Transit Customer Service Representative?

AspectAssociate Transit Customer Service SpecialistTransit Customer Service Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentTransit stations, call centers, on-site customer supportTransit stations, call centers, on-site customer support
Employer & Industry UsagePublic transit agencies, transportation companiesPublic transit agencies, transportation companies
Search & Comparison IntentJob roles, responsibilities, qualificationsJob roles, responsibilities, qualifications

Both roles involve assisting transit customers, handling inquiries, and providing information. The main difference lies in the job title used by employers, with 'Associate Transit Customer Service Specialist' often emphasizing a slightly specialized or entry-level position within transit agencies, while 'Transit Customer Service Representative' is a more general term. Both require similar credentials and work environments, making them comparable in the transit industry.

What cities are hiring for Associate Transit Customer Service Specialist jobs?

Cities with the most Associate Transit Customer Service Specialist job openings:

What states have the most Associate Transit Customer Service Specialist jobs?

States with the most job openings for Associate Transit Customer Service Specialist jobs include:

What are popular job titles related to Associate Transit Customer Service Specialist jobs?

For Associate Transit Customer Service Specialist jobs, the most frequently searched job titles are:

Associate Transit Customer Service Specialist jobs near you

Customer Service Specialist

Antioch, TN • On-site

Spectra Metals
See more jobs at Spectra Metalsexternal

$16.25 - $21.75/hr

Other

Re-posted yesterday

Job description

Customer Service Specialist

The Customer Service Specialist is responsible for delivering exceptional customer support while serving as the primary point of contact for customers. This role handles inquiries, resolves issues, supports customer retention, and plays a key role in driving sales growth through upselling, cross-selling, account development, and relationship management.

Responsibilities

  • Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels.
  • Provide accurate, timely solutions while delivering exceptional customer service.
  • Troubleshoot and resolve customer concerns, complaints, and service issues.
  • Document customer interactions and resolutions accurately in company systems.
  • Assist customers with order processing, product selection, pricing, and service-related requests.
  • Develop strong knowledge of company products, services, and processes.
  • Identify and pursue upselling, cross-selling, and new business opportunities.
  • Build and maintain strong customer relationships to support retention and account growth.
  • Support sales initiatives by promoting products, increasing customer engagement, and maximizing revenue opportunities.
  • Collaborate with sales, operations, and other departments to meet customer needs and achieve business goals.

Requirements

  • High school diploma or GED required.
  • 1–2 years of customer service, inside sales, account management, or related experience preferred.
  • Basic computer proficiency, including CRM systems and Microsoft Office.
  • Strong written and verbal communication skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong problem-solving, organizational, and customer service skills.
  • Sales-minded approach with the ability to identify growth opportunities and build customer relationships.

Why Join Spectra?

For more than 45 years, Spectra Gutter Systems has been a trusted leader in the manufacturing and distribution of aluminum rainware products across North America. We are committed to creating a workplace where employees feel valued, supported, and empowered to grow. At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.

Apply