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Associate Transit Customer Service Specialist Jobs

Cook Childrens

Customer Service Specialist

Fort Worth, TX · On-site

$16.25 - $21.50/hr

Customer Service Specialist Location: Calmont Operations Building Department: CBO/Patient Financial ... Associates Degree * Knowledge of Epic Systems and/or OnBase. * Working knowledge of professional ...

AtWork!

Customer Service Specialist

Harrisonburg, VA · On-site

$18/hr

NOW HIRING FRONTLINE CUSTOMER SERVICE SPECIALIST Harrisonburg, VA | $18/hour | Monday-Friday | Start Immediately Looking for a great Monday-Friday opportunity where you can use your people skills and ...

LHH US

Customer Service Specialist

La Mesa, CA

$22/hr

As the Customer Service Specialist, you will be instrumental in defining and enhancing the customer ... Nicolette Suskauer Benefit offerings available for our associates include medical, dental, vision ...

LHH US

Customer Service Specialist

La Mesa, CA · On-site

$22/hr

As the Customer Service Specialist, you will be instrumental in defining and enhancing the customer ... Nicolette Suskauer Benefit offerings available for our associates include medical, dental, vision ...

RI International

Customer Service Specialist

Newark, DE · On-site

$15/hr

Customer Service Specialist Change Lives With Recovery Innovations! Our Mission is to empower ... High School Diploma or equivalent, Associate's Degree preferred. * Experience: * Minimum of one (1) ...

Hello Sunshine Travels

Remote Customer Service Specialist

$17.50 - $23/hr

Remote Customer Service Specialist Birmingham, Alabama, United States About the Job Remote Customer ... The Client Services Associate will be responsible for handling customer inquiries and providing ...

AccuWeather Careers

Customer Service Specialist

$17.50 - $23/hr

The Customer Service Specialist position is a remote position. Job Responsibilities With the ... High School Diploma or General Education Degree (GED) is required Associate degree in English ...

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Jacuzzi Bath Remodel is currently hiring a Customer Service Specialist Customer Service Specialist is a highly proactive individual who is responsible for escalated customers' concerns. Customer ...

Mark Rink.

Customer Service Specialist

Los Angeles, CA · On-site

$18.25 - $24.25/hr

Customer Service Specialist Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We're not just another marketing company--we're your partners in turning ...

Lutron

Customer Service Specialist

Coopersburg, PA · On-site

$16 - $21.25/hr

Customer Service Specialist Lutron is seeking an innovative and dynamic Customer Service Specialist ... Associate's degree or Bachelor's degree required; if less than 5 years of work experience, minimum ...

IIAN

Customer Service Specialist

Omaha, NE · On-site

$25K - $35K/yr

Customer Service Specialist The customer service specialist is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and ...

JELD-WEN

Customer Service Specialist

Oceanside, CA · On-site

$18 - $23.75/hr

JELD-WEN is currently seeking a Customer Service Specialist to join our growing team. External ... Our associates are dedicated to bringing beauty and security to the spaces that touch our lives ...

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Associate Transit Customer Service Specialist information

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$8

$17

$27

How much do associate transit customer service specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for associate transit customer service specialist in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does an associate transit customer service specialist do?

An Associate Transit Customer Service Specialist assists passengers by providing information about transit routes, schedules, fares, and policies. They handle customer inquiries, resolve complaints, and ensure passengers have a positive experience using public transportation. These specialists may also process fare transactions, issue passes, and coordinate with drivers and other staff to address service issues. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an associate transit customer service specialist, and why are they important?

To thrive as an Associate Transit Customer Service Specialist, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with transit scheduling software, fare collection systems, and customer relationship management (CRM) tools is typically required. Outstanding interpersonal skills, patience, and conflict resolution abilities help you stand out in this role. These skills ensure efficient, positive interactions with passengers, leading to higher customer satisfaction and smoother transit operations.

What are some common challenges faced by an associate transit customer service specialist, and how can they be overcome?

Associate Transit Customer Service Specialists often handle high volumes of inquiries and may encounter frustrated or confused riders, especially during service disruptions or peak travel times. Remaining calm, patient, and solution-oriented is key to addressing customer concerns effectively. Familiarity with transit schedules, routes, and policies helps in providing accurate information quickly. Building strong communication skills and collaborating with other team members, such as dispatchers or supervisors, can also help resolve complex issues and ensure a positive experience for riders.

What is the difference between Associate Transit Customer Service Specialist vs Transit Customer Service Representative?

AspectAssociate Transit Customer Service SpecialistTransit Customer Service Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentTransit stations, call centers, on-site customer supportTransit stations, call centers, on-site customer support
Employer & Industry UsagePublic transit agencies, transportation companiesPublic transit agencies, transportation companies
Search & Comparison IntentJob roles, responsibilities, qualificationsJob roles, responsibilities, qualifications

Both roles involve assisting transit customers, handling inquiries, and providing information. The main difference lies in the job title used by employers, with 'Associate Transit Customer Service Specialist' often emphasizing a slightly specialized or entry-level position within transit agencies, while 'Transit Customer Service Representative' is a more general term. Both require similar credentials and work environments, making them comparable in the transit industry.

What cities are hiring for Associate Transit Customer Service Specialist jobs?

Cities with the most Associate Transit Customer Service Specialist job openings:

What states have the most Associate Transit Customer Service Specialist jobs?

States with the most job openings for Associate Transit Customer Service Specialist jobs include:

What are popular job titles related to Associate Transit Customer Service Specialist jobs?

For Associate Transit Customer Service Specialist jobs, the most frequently searched job titles are:

Associate Transit Customer Service Specialist jobs near you

Customer Service Specialist

Fort Worth, TX • On-site

Cook Childrens
Health Care and Social Assistance • 5 - 10K employees
Learn more about Cook Childrensexternal

$16.25 - $21.50/hr

Other

Posted 4 days ago

Cook Children's Health Care System rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

Customer Service Specialist

Location: Calmont Operations Building

Department: CBO/Patient Financial Services

Shift: First Shift (United States of America)

Standard Weekly Hours: 40

Summary: The Customer Service Specialist serves as the first point of contact for handling a high volume of inbound and outbound telephone calls to resolve patient/guarantor billing concerns and inquiries in both hospital and professional billing. Process patient payments, set up payment arrangements and provides customer/patient education when necessary. Position requires a high level of customer service skills to establish and enhance positive relationships with patients, co-workers and others. The Cook Children's Cash Management, Customer Service and Document Control departments function as a part of a Single Billing Office (SBO) that supports all of Cook Children's Health Care System. The ultimate goal of the SBO is to integrate customer service and self-pay collection activities across Cook Children's Medical Center and Cook Children's Physician Network, providing a single point of contact, a single patient billing statement and increased transparency to guarantors thereby improving the patient collection process and patient experience.

Qualifications:

  • High school diploma or equivalent required.
  • 3 years of experience working with patient health and/or financial records.
  • Ability to type, spell, write or print legibly with accurate data entry skills and use computer and other office equipment.

Preferred:

  • Associates Degree
  • Knowledge of Epic Systems and/or OnBase.
  • Working knowledge of professional and hospital billing and follow-up preferred.

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.

What Cook Children's Health Care System employees say

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About Cook Children's Health Care System

Sourced by ZipRecruiter

Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1918

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