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Associate Technology Support Analyst Jobs (NOW HIRING)

They are seeking an IT Support Analyst to provide technical assistance and support to users experiencing issues with hardware, software, and network systems. Responsibilities : • Provide assistance ...

Responsibilities of the IT Support Analyst entail: * Respond to requests for technical assistance via the phone and remote electronic control of user systems * Diagnose and resolve technical hardware ...

IT Support Analyst

Normal, IL · On-site

$28.50 - $32.25/hr

Responsibilities of the IT Support Analyst entail: * Respond to requests for technical assistance via the phone and remote electronic control of user systems * Diagnose and resolve technical hardware ...

As the IT Support Analyst at Upstart, you will provide frontline support for devices, access, and core SaaS tools while serving as the primary onsite IT presence in our New York City office. This ...

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Associate degree in Computer Science, Information Technology, or related field a plus.

Technical Support Analyst Provide timely front-line technology support to all Agency staff including coordination, diagnosis, and troubleshooting of incoming employee calls and HelpDesk requests.

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Tech Support Analyst

Waukesha, WI · On-site +1

$36 - $48/hr

Introduction Join our team of IT professionals as a Tech Support Analyst (IS Tech Services Specialist) supporting a robust Microsoft based network running Windows workstations, tablets, laptops, and ...

They are seeking a reliable and self-motivated IT Support Analyst to join their internal helpdesk ... Associate or Bachelor's degree in Information Technology, Computer Science, a related field or ...

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Associate Technology Support Analyst information

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How much do associate technology support analyst jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for associate technology support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technology Support Analyst, and why are they important?

To thrive as an Associate Technology Support Analyst, you need a solid understanding of IT troubleshooting, operating systems, and networking concepts, often supported by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and standard office software is typically required. Excellent problem-solving abilities, patience, and strong communication skills help you provide effective support and build user trust. These skills ensure timely resolution of technical issues and contribute to smooth business operations.

How does an Associate Technology Support Analyst typically collaborate with other IT teams within an organization?

As an Associate Technology Support Analyst, you will frequently work alongside other IT teams such as network administrators, software developers, and cybersecurity specialists. Collaboration often involves escalating complex technical issues, participating in cross-functional troubleshooting sessions, and contributing to system upgrades or rollouts. Effective communication and documentation are essential, as you may need to relay user feedback, share technical insights, or assist in training end-users. This collaborative environment not only enhances problem-solving but also provides valuable learning opportunities for career growth.

What are Associate Technology Support Analysts?

Associate Technology Support Analysts are entry-level professionals who provide technical support and assistance to end-users within an organization. They troubleshoot hardware and software issues, assist with system setups, and resolve network problems, often serving as the first point of contact for IT-related inquiries. These analysts document solutions, escalate complex issues to higher-level technicians, and help maintain the organization’s IT infrastructure. Their role is essential in ensuring smooth daily operations and minimizing technology-related disruptions.
What cities are hiring for Associate Technology Support Analyst jobs? Cities with the most Associate Technology Support Analyst job openings:
What states have the most Associate Technology Support Analyst jobs? States with the most job openings for Associate Technology Support Analyst jobs include:
Infographic showing various Associate Technology Support Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 46% Full Time, 43% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

CONSTRUCTION TECHNOLOGY SUPPORT ANALYST

SITECH

Salem, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

SITECH Chesapeake, a wholly owned subsidiary of Carter Machinery Company, Inc., is hiring a Construction Technology Support Analyst in Salem, Virginia. SITECH is the authorized dealer for Trimble Heavy and Civil construction products and services, as well as Accugrade grade control products, with a territory that covers the pan handle of West Virginia, Virginia, the District of Columbia, and the shores of Delaware. The Construction Technology Support Analyst is responsible for delivering first-call-resolution to diagnose and troubleshoot machine control systems and site positioning technology used in heavy civil construction. The individual in this position focuses on quickly diagnosing and resolving common technical issues via phone, email, and remote applications to minimize customer equipment downtime.

Seeking candidates in this entry-level role, with previous experience in technical support, construction technology, or related field, preferred; Survey and construction technology experience using all major site positioning and machine control systems, preferred; Civil engineering experience a plus; Any manufacturer training or certification in machine control or site positioning technology.

Requirements for the Construction Technology Support Analyst position include:

  • Basic understanding of GNSS principles, machine control systems, and site positioning technology.
  • Must be able to read and interpret common construction data formats.
  • Must be able to think quickly to handle customer situations to produce immediate results.
  • Must have strong mechanical aptitude and skills.
  • Strong customer service orientation with good verbal and written communication skills.
  • Must possess ability to explain technical concepts to non-technical users.
  • Proficiency with computers, tablets, and basic diagnostic tools.
  • Must be able to travel to customer sites and work flexible hours as required.
  • Must have excellent driving record.
  • Promote a positive customer experience.
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Construction Technology Support Analyst role including regularly being required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. 

Competitive Compensation and Benefits:

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.


About SiTech

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

11 - 50 Employees

Headquarters location

Newport News, VA, US

Year founded

1996