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Associate Technology Support Analyst Jobs (NOW HIRING)

HCTec

IT Support Analyst II

Mesa, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

DPAT

IT Support Analyst

Evansville, IN · On-site

The primary function of the IT Support Analyst position is to resolve end user support issues and manage those support issues to completion with a customer service attitude. The secondary ...

Empower Brands

IT Support Analyst

Richmond, VA · On-site

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

Addison Group

Technology Support Analyst II

New York, NY · On-site

$62K - $68K/yr

Role: Technology Support Analyst II Location: Albany, NY Pay Rate Range: $62,400-$68,400/year ... Requirements: * High school diploma or equivalent is required, and an associate's degree or ...

Empower Brands

IT Support Analyst

Richmond, VA

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

Empower Brands

IT Support Analyst

Richmond, VA · On-site

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

D&H

IT Support Analyst I

Middletown, PA · On-site

IT Support Analyst Working Hours: 3PM PST - 11:30PM PST This is role is onsite in Middletown, PA D ... primarily to PM shift associates as part of workload balancing between corporate IT and ...

Upstart

IT Support Analyst

Manhattan, NY · On-site

The IT Support Analyst will provide frontline support for devices, access, and core SaaS tools, ensuring minimal disruption to employee productivity and improving documentation and processes.

Withum

IT Support Analyst

East Brunswick, NJ · On-site

They are seeking an IT Support Analyst to provide technical assistance and support to users experiencing issues with hardware, software, and network systems. Responsibilities : • Provide assistance ...

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Associate Technology Support Analyst information

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How much do associate technology support analyst jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for associate technology support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technology Support Analyst, and why are they important?

To thrive as an Associate Technology Support Analyst, you need a solid understanding of IT troubleshooting, operating systems, and networking concepts, often supported by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and standard office software is typically required. Excellent problem-solving abilities, patience, and strong communication skills help you provide effective support and build user trust. These skills ensure timely resolution of technical issues and contribute to smooth business operations.

How does an Associate Technology Support Analyst typically collaborate with other IT teams within an organization?

As an Associate Technology Support Analyst, you will frequently work alongside other IT teams such as network administrators, software developers, and cybersecurity specialists. Collaboration often involves escalating complex technical issues, participating in cross-functional troubleshooting sessions, and contributing to system upgrades or rollouts. Effective communication and documentation are essential, as you may need to relay user feedback, share technical insights, or assist in training end-users. This collaborative environment not only enhances problem-solving but also provides valuable learning opportunities for career growth.

What are Associate Technology Support Analysts?

Associate Technology Support Analysts are entry-level professionals who provide technical support and assistance to end-users within an organization. They troubleshoot hardware and software issues, assist with system setups, and resolve network problems, often serving as the first point of contact for IT-related inquiries. These analysts document solutions, escalate complex issues to higher-level technicians, and help maintain the organization’s IT infrastructure. Their role is essential in ensuring smooth daily operations and minimizing technology-related disruptions.
What cities are hiring for Associate Technology Support Analyst jobs? Cities with the most Associate Technology Support Analyst job openings:
What states have the most Associate Technology Support Analyst jobs? States with the most job openings for Associate Technology Support Analyst jobs include:
Infographic showing various Associate Technology Support Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 46% Full Time, 43% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
IT Support Analyst

IT Support Analyst

Peregrine Technologies

San Francisco, CA • On-site

Full-time

Posted 26 days ago

Job description

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society's challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence - instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people - and we're amplifying our impact as we expand into the enterprise and internationally.
About the Role
Peregrine Technologies is seeking an IT Support Analyst to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization. You will assist end users with technical issues, help manage IT infrastructure, and ensure the smooth operation of core systems and applications. The IT Support Analyst will work closely with the Senior IT Engineer and IT Manager to resolve escalated issues and contribute to ongoing system improvements.
What you'll do:
  • Provide Front Line support and escalate as appropriate
  • Support users on both macOS and Windows laptops, including initial provisioning, software installation, user configuration, and troubleshooting.
  • Administer and support Okta and JumpCloud, including user and group management, MFA configuration, and access provisioning for integrated applications.
  • Administer the Office 365 Suite, including Exchange, Outlook, SharePoint, OneDrive, and Teams.
  • Support device provisioning and management using platforms like JumpCloud, Jamf, and Intune.
  • Configure and support A/V conference room platforms (Zoom Room, Microsoft Teams, Logitech, etc.) to ensure reliable meeting experiences.
  • Assist with networking configuration, installation, and maintenance.
  • Collaborate with IT team members on projects, contributing as a key technical resource.
  • Document solutions and contribute to the internal IT knowledge base.
  • Provide responsive support to both onsite and remote users to ensure consistent IT service delivery across all locations.

What we look for:
  • 4-6 years of IT support experience in a business environment.
  • Hands-on with macOS and Windows 10/11 laptops.
  • Proficiency with modern cloud MDM platforms (Okta, Jamf, Intune).
  • Strong knowledge of Microsoft 365 (Outlook, OneDrive, SharePoint, Teams), Slack, and Notion.
  • Experience supporting remote users with Zoom, remote desktop tools, and screen sharing.
  • Strong problem-solving skills, customer service mindset, and excellent communication.
  • Experience with IAM tasks (account provisioning, password resets, MFA setup).
  • Experience supporting a hybrid workforce (onsite + remote).
  • Familiarity with SaaS/cloud-first environments (minimal local server/network infrastructure).
  • Prior use of IT ticketing systems (Notion, FreshService).
  • Understanding of endpoint security, encryption, and MFA best practices.
  • Ability to work onsite up to 4 days per week in San Francisco

Salary Range: $115,000 - $150,000, Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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