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Associate Technical Operations Jobs in Lawrence, MA

Veeva

Associate Technical Consultant - Boston

Boston, MA · Hybrid

$75K/yr

As an Associate Technical Consultant, you'll be in a customer-facing role that specifically focuses on integration, custom development, DevOps, Veeva AI, and data migration. We believe in pushing ...

QUANTERIX CORP

Research Associate

Billerica, MA · On-site

$65K - $75K/yr

Research Associate, Technical Operations Billerica, MA Quanterix is revolutionizing biomarker analysis to advance precision health, leveraging Simoa technology for ultra-sensitive protein detection.

Quanterix

Research Associate

Billerica, MA

$65K - $75K/yr

We are seeking a motivated Research Associate to support troubleshooting and continuous improvement of immunoassay-based products within Technical Operations. This lab-based role focuses on ...

Roku

Ad Operations Associate

Boston, MA

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ... This individual will have a strong desire to increase their technical prowess within the ...

Roku

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ... This individual will have a strong desire to increase their technical prowess within the ...

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All JobsAssociate Technical Operations JobsAssociate Technical Operations Jobs in Lawrence, MA

Associate Technical Operations information

See Lawrence, MA salary details

$11

$27

$55

How much do associate technical operations jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for associate technical operations in Lawrence, MA is $27.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $31.78 per hour, depending on experience, location, and employer.

What is the difference between Associate Technical Operations vs Associate Network Operations?

AspectAssociate Technical OperationsAssociate Network Operations
CertificationsBasic technical certifications, such as CompTIA A+ or Network+Network-specific certifications, like Cisco CCNA or CompTIA Network+
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, telecommunications firms, ISPs
Employer & Industry UsageTechnology companies, data centers, IT service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

Associate Technical Operations and Associate Network Operations roles often overlap in technical skills and work environments. However, Associate Technical Operations generally covers broader IT support and systems management, while Associate Network Operations focuses specifically on network infrastructure and connectivity. Both roles are essential in maintaining organizational IT and network health, but they target different technical specializations.

What job categories do people searching Associate Technical Operations jobs in Lawrence, MA look for? The top searched job categories for Associate Technical Operations jobs in Lawrence, MA are:
Associate Technical Operations jobs near you
Associate Technical Support Engineer

Associate Technical Support Engineer

Vestmark, Inc.

Wakefield, MA • Hybrid

Other

Posted 12 days ago

Job description

As an Associate Technical Support Engineer on our production support trading team, you will be responsible for all aspects of production and technical support for clients using our Wealth Management solutions platform, VestmarkONE. This hands-on position requires significant client contact and coordination with internal operations and technology teams to service new and existing clients. The Associate Technical Support Engineer will analyze, research, and resolve customer support cases and internal alerts to provide a high level of client satisfaction. This role is Hybrid based out of the office in Wakefield, MA. 

Responsibilities:

  • Partner with Vestmark's trading clients to provide timely guidance or technical solutions in a time sensitive environment.
  • Troubleshoot client question and issues related (but not limited) to; order generation, order and allocation transmission, order management, model management, product questions, and configuration settings.
  • Respond to internal alert monitoring, and proactively notify clients of issues and steps to resolve the issue. 
  • Use business and technical prowess to proactively manage and conduct analysis, research, and resolution of customer support cases.
  • Ongoing contributions to the production support procedure repository by developing and refining production support procedures, which contribute to overall team efficiencies.
  • Contribute to the cross training and onboarding of newer team members, rotation team members and/or interns and coops.
  • Answer inbound support calls and triage support inquiries; escalate to team lead if case is outside area of understanding.
  • Proactively manage case communication and resolution activities associated with assigned cases, ensuring all activity is accurately described and described with a reasonable amount of detail.
  • Management of client expectations - excellent communication skills are essential.
  • Collaborate within the organization to provide optimal workflows and solutions for client use cases and issues.
  • Lead and / or participate in special projects related to client issues, sponsor changes or issues that may impact multiple clients.
  • Lead or participate in client meetings as needed.

Required Experience and Skills

  • Understanding of the Financial Services/Wealth Management Industry and Investments
  • Ability to balance and manage multiple, competing priorities.
  • Collaborative interpersonal skills and ability to work within cross-functional teams.
  • Self-starter who can display good judgment to plan and accomplish goals in a complex fast-paced environment.
  • Excellent customer service mentality and skills.
  • Creative problem-solving and analysis skills.
  • Ability to handle problem situations quickly, inventively, and resourcefully.

Preferable skills:

  • Experience/Knowledge of investment systems (e.g. Portfolio Management, Trading, Middle/Back Office Operations).
  • Experience with/understanding of FIX
  • Project management skills including:
    • Ability to prioritize and manage tasks
    • Ability to identify, escalate, and manage project issues
  • Willingness to work extended hours on an as-needed basis
  • Knowledge, understanding and/or interest of enterprise software implementation life-cycle and aptitude for comprehending enterprise software architecture is a plus.
  • SQL experience or exposure is a plus.

Attributes:

  • The most successful people in this position possess the following traits: intelligent, collaborative, proactive, engaging, dynamic, resourceful, personable, technical, flexible.

Education:

  • BA or BS degree (degree in Finance, Economics, Computer Science or equivalent is a plus).

Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information. #LI-TG1  #LI-Hybrid

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