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Associate Technical Operations Jobs in Manitoba (NOW HIRING)

Job Summary Reporting to the Product Operations Lead, and as a member of the Product Operations ... Take preliminary actions to resolve tickets and/or technical/product issues. * Provide quality ...

Job Summary Reporting to the Product Operations Lead, and as a member of the Product Operations ... Take preliminary actions to resolve tickets and/or technical/product issues. * Provide quality ...

Delivery Associate I

Winnipeg, MB · On-site

CA$41K - CA$52K/yr

Escalate technical concerns when required Build strong relationships with customers and identify ... The Delivery Associate is an important part of the operations, service and delivery team and is ...

Be Seen First

What You'll Do Warehouse Operations * Safely operate forklifts to load, unload, move, and store ... Physically capable of performing repetitive warehouse duties. * HVAC distribution or technical ...

CA$70 - CA$75/hr

Maintain technical documentation and development standards. * Participate in code reviews and ... or Operations. * MB-820 Business Central Developer Associate certification as the preferred ...

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Associate Technical Operations information

What is the difference between Associate Technical Operations vs Associate Network Operations?

AspectAssociate Technical OperationsAssociate Network Operations
CertificationsBasic technical certifications, such as CompTIA A+ or Network+Network-specific certifications, like Cisco CCNA or CompTIA Network+
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, telecommunications firms, ISPs
Employer & Industry UsageTechnology companies, data centers, IT service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

Associate Technical Operations and Associate Network Operations roles often overlap in technical skills and work environments. However, Associate Technical Operations generally covers broader IT support and systems management, while Associate Network Operations focuses specifically on network infrastructure and connectivity. Both roles are essential in maintaining organizational IT and network health, but they target different technical specializations.

Is an associate technical operations a good job?

An associate technical operations role typically involves supporting technical systems, troubleshooting issues, and maintaining operational efficiency. It can be a good entry-level position for those interested in technology, offering opportunities to develop skills in areas like network management, hardware, and software support, often requiring technical certifications or training. The job's suitability depends on individual career goals and the work environment, but it generally provides valuable experience in technical fields.

What is a associate technical operations job description?

An Associate Technical Operations role involves supporting the deployment, maintenance, and troubleshooting of technical systems and infrastructure. It often requires knowledge of IT tools, network systems, and basic scripting, with responsibilities including monitoring system performance and assisting with technical projects. The position may also involve collaborating with engineering teams and following safety and operational procedures.

What is an associate technical operations job?

An associate technical operations job involves supporting the maintenance, monitoring, and troubleshooting of technical systems and infrastructure. It often requires familiarity with tools like ticketing systems, basic networking, and technical documentation, and may involve working in a team environment to ensure system reliability and performance.

What are the most commonly searched types of Technical Operations jobs in Manitoba?

The most popular types of Technical Operations jobs in Manitoba are:

What job categories do people searching Associate Technical Operations jobs in Manitoba look for?

The top searched job categories for Associate Technical Operations jobs in Manitoba are:

What cities in Manitoba are hiring for Associate Technical Operations jobs?

Cities in Manitoba with the most Associate Technical Operations job openings:

Infographic showing various Associate Technical Operations job openings in Manitoba as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Product Operations Specialist

Winnipeg, MB • On-site

Lotlinx
Analytics and Business Intelligence Systems • 51 - 200 employees

Full-time

Posted 20 days ago


Job description

Job Summary

Reporting to the Product Operations Lead, and as a member of the Product Operations team, there is an opportunity for a full-time, highly engaged, creative and attentive individual to focus on, analyze and strategize within our SaaS/products to continue the growth and advanced capabilities within the technology.

Who is the Product Ops team?

The Product Ops team sits in the nucleus of Lotlinx. Focusing on Powering, Performance and Health data of our products and services, Product Ops provides support to customers as well as our internal teams.

By being the backbone of the Lotlinx Product, the Product Ops team's mission is to deliver smooth and ultra efficient support to our customers with the Vision to become the top performing Operations team in the Digital Automotive Industry while valuing Trust, Customer Success, Active Learning and Ultra-Efficiency.

Key Responsibilities:

  • Take preliminary actions to resolve tickets and/or technical/product issues.
  • Provide quality service to Lotlinx's internal customers in all assigned tasks.
  • Support internal customers with product training, knowledge and expertise.
  • Provide solutions in a timely fashion for issues that may arise with all Lotlinx products.
  • Log and track support calls/tickets/chats in the designated Lotlinx system(s).
  • Prioritize and escalate jobs as required to ensure customer satisfaction.
  • Identify trends through support communication and develop documentation to address the most often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity.
  • Brief customers, as well as management, on the status of current resolution efforts. 
  • Attend daily/weekly meetings as requested or required.
  • Communicate effectively with key 3rd party technology partners.
  • Assist with the development and testing of newly designed products for operational integrity and function.
  • Effectively communicate ideas, expectations, and goals while working with and through others to achieve desired results.
  • Uphold Lotlinx values at all times
  • Monitor system and data quality alerts across all Lotlinx products, investigating and resolving issues proactively, and recommend new or refined alerting where coverage gaps exist.
  • Identify gaps, bottlenecks, and breakdowns in existing operational processes and cross-team workflows, and drive improvements that reduce manual effort, error, and risk.
  • Assist with the development and testing of newly designed products for operational integrity and function, including defining requirements and validating automated processes against manual outputs.

Qualifications: 

  • Technical Trade degree/diploma is beneficial
  • 3+ years experience in an operational/technical support environment
  • Ability to write basic SQL queries to retrieve and verify data as needed
  • Familiarity with Google Analytics (GA4) and basic web performance metrics is a plus.
  • Previous software or other technical training
  • Previous operational team experience beneficial
  • Previous product team experience is beneficial
  • Strong communication skills; verbal, spoken and written. 
  • Strong customer-centric attitude is a must. Demonstrated networking skills, able to foster strong relationships internally and externally.
  • Diagnostic and analytical skills
  • Strong computer literacy skills and understanding of terminology and functionality
  • Ability to multitask and prioritize
  • Ability to be proactive and able to take direction and establish ownership of projects
  • Prior help desk and ticketing systems is an asset

The salary range for this position is $68,000 - $75,000 with an annual target bonus.

Lotlinx provides a comprehensive benefits package.

This job posting is for an existing vacancy. Please be advised that Lotlinx uses artificial intelligence technology to assist in the screening and selection process for this vacancy.