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Associate Technical Engineer Jobs in Phoenix, AZ

ASM

Senior Engineer II, Technical Support

Phoenix, AZ · On-site

Bachelor's degree in technical field (Engineering, Chemistry, Computer Science) or equivalent technical training OR Associate's degree in technical field with 6+ years of in-fab experience * 3+ years ...

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All JobsAssociate Technical Engineer JobsAssociate Technical Engineer Jobs in Phoenix, AZ

Associate Technical Engineer information

See Phoenix, AZ salary details

$33.3K

$72K

$110.2K

How much do associate technical engineer jobs pay per year?

As of Aug 4, 2026, the average yearly pay for associate technical engineer in Phoenix, AZ is $71,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $74,500.00 per year, depending on experience, location, and employer.

What are some typical challenges an associate technical engineer might face in their first year, and how can they overcome them?

In their first year, Associate Technical Engineers often encounter challenges such as adapting to new technologies, troubleshooting technical issues with limited experience, and understanding complex systems within a team environment. To overcome these challenges, it's helpful to actively seek mentorship from senior engineers, take advantage of internal training resources, and consistently document solutions for future reference. Open communication and collaboration with cross-functional teams also play a crucial role in building confidence and technical proficiency.

What does an associate technical engineer do?

An Associate Technical Engineer is an entry-level professional who assists in the development, implementation, and maintenance of technical systems and solutions. They often work under the supervision of senior engineers to troubleshoot issues, conduct system tests, and support project deployments. Their responsibilities may include providing technical support, documenting processes, and collaborating with cross-functional teams. This role is ideal for individuals looking to grow their technical expertise and gain hands-on experience in engineering environments.

What are the key skills and qualifications needed to thrive as an associate technical engineer, and why are they important?

To excel as an Associate Technical Engineer, you typically need a background in engineering or computer science, strong problem-solving skills, and a grasp of technical concepts. Familiarity with industry-standard tools such as CAD software, operating systems, or specific programming languages, along with certifications like CompTIA or Cisco, is often required. Effective communication, teamwork, and a willingness to learn new technologies make candidates stand out in this field. These capabilities are crucial for troubleshooting technical issues, collaborating with cross-functional teams, and ensuring the successful implementation of technical solutions.

What is the difference between Associate Technical Engineer vs Technical Support Engineer?

AspectAssociate Technical EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications varyTypically an associate degree or equivalent, certifications optional
Work EnvironmentDesign, development, testing, and technical project supportCustomer service, troubleshooting, and issue resolution
Employer & Industry UsageEngineering firms, manufacturing, tech companiesIT companies, tech support centers, software firms

The Associate Technical Engineer generally focuses on technical design and development tasks within engineering environments, requiring a strong technical background. In contrast, a Technical Support Engineer primarily handles customer issues, troubleshooting, and support. Both roles may require similar certifications but differ in daily responsibilities and work settings.

What are the most commonly searched types of Technical Engineer jobs in Phoenix, AZ? The most popular types of Technical Engineer jobs in Phoenix, AZ are:
Associate Technical Engineer jobs near you
Infographic showing various Associate Technical Engineer job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $71,960 per year, or $34.6 per hour.

Associate Technical Support Specialist

Milestone Technologies, Inc.

Phoenix, AZ • On-site

Other

Re-posted 3 days ago

Job description

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.
The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.
Key Responsibilities
  • Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
  • Troubleshoot common hardware, software, and access-related issues for end users.
  • Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
  • Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
  • Support users across multiple operating systems including Windows, macOS, and ChromeOS.
  • Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
  • Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
  • Document troubleshooting activities and follow established operational procedures and service standards.
  • Assist with workstation setup, onboarding activities, and equipment preparation when required.
  • Participate in ongoing learning opportunities to expand technical and customer support capabilities.

Preferred Skills
  • Strong interpersonal, communication, and customer service skills.
  • Interest in information technology, technical troubleshooting, and end-user support.
  • Ability to work collaboratively in a team-oriented environment.
  • Comfortable learning new technologies, tools, and processes.
  • Organized, dependable, and able to manage multiple support requests effectively.
  • Prior experience in customer-facing IT roles is helpful but not required.

Qualifications
  • Exposure to enterprise support environments or help desk operations.
  • Familiarity with ServiceNow or similar ticket management platforms.
  • Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
  • Experience using or supporting mobile devices and modern workplace technologies.

What We Offer
  • Opportunity to launch and grow a career in IT support and operations.
  • Collaborative environment with mentorship from experienced technical professionals.
  • Hands-on experience supporting enterprise technologies and end-user environments.
  • Career development opportunities, training, and internal growth potential.

#LI-MM1
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

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