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Associate Technical Engineer Jobs in Cleveland, OH

Foundation Software

Technical Writer

Strongsville, OH · On-site

You will work closely with Project Managers, Programmer Analysts, and Quality Assurance to ensure ... Project a positive, cooperative image as a representative of the company aiding associates, clients ...

Foundation Software

Technical Writer

Strongsville, OH

You will work closely with Project Managers, Programmer Analysts, and Quality Assurance to ensure ... Project a positive, cooperative image as a representative of the company aiding associates, clients ...

Foundation Software

Technical Writer

Strongsville, OH · On-site

You will work closely with Project Managers, Programmer Analysts, and Quality Assurance to ensure ... Project a positive, cooperative image as a representative of the company aiding associates, clients ...

PartsSource

Technical Training Instructor

Solon, OH · On-site

The Technical Training Instructor serves as a technical subject matter expert responsible for ... Associate's degree in Electronics, Biomedical Technology, Engineering Technology, or a related ...

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Showing results 21-40

All JobsAssociate Technical Engineer JobsAssociate Technical Engineer Jobs in Cleveland, OH

Associate Technical Engineer information

See Cleveland, OH salary details

$32.5K

$70.3K

$107.7K

How much do associate technical engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for associate technical engineer in Cleveland, OH is $70,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $72,800.00 per year, depending on experience, location, and employer.

What does an associate technical engineer do?

An Associate Technical Engineer is an entry-level professional who assists in the development, implementation, and maintenance of technical systems and solutions. They often work under the supervision of senior engineers to troubleshoot issues, conduct system tests, and support project deployments. Their responsibilities may include providing technical support, documenting processes, and collaborating with cross-functional teams. This role is ideal for individuals looking to grow their technical expertise and gain hands-on experience in engineering environments.

What are some typical challenges an associate technical engineer might face in their first year, and how can they overcome them?

In their first year, Associate Technical Engineers often encounter challenges such as adapting to new technologies, troubleshooting technical issues with limited experience, and understanding complex systems within a team environment. To overcome these challenges, it's helpful to actively seek mentorship from senior engineers, take advantage of internal training resources, and consistently document solutions for future reference. Open communication and collaboration with cross-functional teams also play a crucial role in building confidence and technical proficiency.

What are the key skills and qualifications needed to thrive as an associate technical engineer, and why are they important?

To excel as an Associate Technical Engineer, you typically need a background in engineering or computer science, strong problem-solving skills, and a grasp of technical concepts. Familiarity with industry-standard tools such as CAD software, operating systems, or specific programming languages, along with certifications like CompTIA or Cisco, is often required. Effective communication, teamwork, and a willingness to learn new technologies make candidates stand out in this field. These capabilities are crucial for troubleshooting technical issues, collaborating with cross-functional teams, and ensuring the successful implementation of technical solutions.

What is the difference between Associate Technical Engineer vs Technical Support Engineer?

AspectAssociate Technical EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications varyTypically an associate degree or equivalent, certifications optional
Work EnvironmentDesign, development, testing, and technical project supportCustomer service, troubleshooting, and issue resolution
Employer & Industry UsageEngineering firms, manufacturing, tech companiesIT companies, tech support centers, software firms

The Associate Technical Engineer generally focuses on technical design and development tasks within engineering environments, requiring a strong technical background. In contrast, a Technical Support Engineer primarily handles customer issues, troubleshooting, and support. Both roles may require similar certifications but differ in daily responsibilities and work settings.

What is the salary of an Associate Technical Engineer?

The salary of an Associate Technical Engineer typically ranges from $50,000 to $70,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What cities near Cleveland, OH are hiring for Associate Technical Engineer jobs?

Cities near Cleveland, OH with the most Associate Technical Engineer job openings:

Associate Technical Engineer jobs near you
Infographic showing various Associate Technical Engineer job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 5% Part Time, 5% Temporary, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $70,287 per year, or $33.8 per hour.

Technical Support Specialist - Software

Steris Corporation

Mentor, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

55th of 889 rated healthcare providers

Job description

Position Summary
The Technical Support Specialist- Software Integration provides technical support to Customers, Partners and the Field Service Team to drive complete resolution of first responder and moderately complex issues, along with providing Part Identification assistance. This Specialist is expected to quickly address all incoming inquiries delivering timely "service by phone" while delivering an overall extraordinary Customer experience. They must manage the situation to de-escalate the situation while resolving the issue(s).
The Specialist leverages remote diagnostics, their experience with the products, understanding of the theory of their operation/safety hazards for the products and troubleshooting experience to resolve issues quickly. Inquires may include troubleshooting and corrective maintenance advice related to controls, electrical, IT/software, and electronics issues. They will refer complex issues to Product Support Specialists and Senior Service Engineering staff.
This role is Hybrid out of either Mentor, OH, Hauppauge, NY or Point Richmond, CA. The shift will be Mon-Fri between the hours of 6am-11pm EST with potential for OT and will consist of an after-hours and weekend on-call rotation after training is completed.
What You'll do as a Technical Support Specialist - Software
Technical Support- 90%
  • Provides technical support and expertise on a broad range of STERIS products, past and present to internal and external customers, includes but not limited to Customers, sales, service and operational support employees via phone, computer or hardware systems. Assists others on-site (Customer) troubleshooting/technical support as required.
  • Helps remotely support installation and software upgrade issues
  • Types of issues handled: password resets, VPN connection failures, software resets, troubleshooting failure to the source (hardware, software, cabling or network). Identifying and solving known issues that are in the manual or knowledge management system.
  • Troubleshoots STERIS products, documents all critical failures in real time, independently develops solutions and initiates corrective action for issues while working directly working with field technicians, sales associates and/or customers to prevent future issues.
  • Provides periodic assigned on-call, after hours technical support to internal and external customers as needed.
  • Act as the front line interface for Field Service Representatives, Specialists and Customers as it relates to technical troubleshooting. Assists with the development of support strategy and reports on the status of the repair as required.
  • Diagnose software, mechanical, hardware, and systems failures utilizing remote monitoring software and a variety of diagnostic tools
  • Maintain equipment-related technical proficiency.
  • Identify areas of opportunity to improve the overall Employee and Customer experience. Offers alternative solutions where appropriate with the objective of developing Customer loyalty.
  • Handles return requests and associated administrative work to repair or replace Customer Equipment
  • Basic case management and documentation of service requests for issue handoffs and escalations

Ongoing support training - 10%
  • Maintains product knowledge. technical support reference material and assists with review, recommending changes to maintenance manuals, engineering drawings, and other service support reference guides & documentation for all current and non-current STERIS Operating Room Integration (ORI) products.
  • Occasionally contributes in validation qualification and serviceability review of new and old STERIS Operating Room Integration (ORI) software and hardware products.
  • Travel to customer sites when required to assist in field activity (less than 5% of the time).

The Experience, Skills and Abilities Needed
  • Associates degree in one of the related fields: Engineering, Audio/Video, Computer Science, MIS, CIS or related field and 2 years of experience OR Bachelors degree and 1 year of experience preferred OR high school diploma or equivalent with 4 years of experience in servicing one or more fields: IT, Networking, Audio/Video, and or computer type equipment
  • Demonstrated knowledge and experience in IT, Networking, Audio Video technologies and computer troubleshooting.
  • Ability to read wiring schematics
  • Ability to effectively resolve and communicate technical issues via telephone and email.
  • Must be available periodically outside of normal working hours.
  • Knowledge of Windows/Linux programing preferred.
  • Demonstrated computer knowledge to include word processing, spreadsheets and e-mail computer skills.
  • Demonstrates excellent verbal and written communication, both with internal employees as well as Customers and external vendors.

What STERIS Offers
At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements.
Here is just a brief overview of what we offer:
  • Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays.
  • Excellent healthcare, dental, and vision benefits
  • 401(k) with a company match
  • Long/Short term disability coverage
  • Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Continued training and educations programs
  • Excellent opportunities for advancement in a stable long-term career
  • #LI-KS1 #LI-Hybrid

Pay range for this opportunity is $58,000 - $72,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

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