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Associate Technical Account Manager Jobs in Chicago, IL

Amphenol

Technical Sales Account Manager

Bloomingdale, IL · On-site

$100K/yr

Technical Sales Account Manager Purpose: The Technical Sales Account Manager is a customer-facing sales and technical advisor responsible for growing revenue, expanding strategic relationships, and ...

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

This is a technical, customer-facing role for someone who's equally comfortable running a delivery ... Account Management, Program Management, or Professional Services delivery in a SaaS environment.

Dark Trace

Technical Success Manager

Chicago, IL · On-site

$100K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys ... You will work closely with Account Executives, Solutions Engineering, Professional Services ...

Snap-on Inc

Associate Account Manager

Libertyville, IL

$45K - $47K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool ... Coordinate product return with Account Managers/Senior Account Manager * Report and consult with ...

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool ... Coordinate product return with Account Managers/Senior Account Manager * Report and consult with ...

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool ... Coordinate product return with Account Managers/Senior Account Manager * Report and consult with ...

Front

Account Manager

Chicago, IL · On-site +1

  • Medical

As a Scaled Account Manager at Front, you will own the commercial health of a high-volume book of ... Partner with Sales, Support, Product, and Marketing to route technical issues, advocate for product ...

Adlook

Client Development Associate

Chicago, IL · On-site

Client Development Associate As a Client Development Associate at Adlook, you will support the ... Working closely with the Sales Team, and Technical Account Managers (TAMs), you'll help optimize ...

Vibes

Technical Project Manager

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internally, you'll coordinate PS developers, Technical Account Managers, CS, Sales, Product, and Finance - making sure the right people are working on the right things at the right time. This is a ...

Vibes

Technical Project Manager

Chicago, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internally, you'll coordinate PS developers, Technical Account Managers, CS, Sales, Product, and Finance - making sure the right people are working on the right things at the right time. This is a ...

Harness

Customer Account Manager

Chicago, IL · Remote

$137K/yr

This is a technical, customer-facing role for someone who's equally comfortable running a delivery ... Account Management, Program Management, or Professional Services delivery in a SaaS environment.

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Showing results 21-40

All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Chicago, IL

Associate Technical Account Manager information

See Chicago, IL salary details

$41.2K

$89K

$174.1K

How much do associate technical account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for associate technical account manager in Chicago, IL is $89,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $103,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

How much does an associate technical account manager earn?

An associate technical account manager typically earns between $60,000 and $80,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while those with relevant certifications or technical skills can earn toward the higher end of the range.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the most commonly searched types of Technical Account Manager jobs in Chicago, IL?

The most popular types of Technical Account Manager jobs in Chicago, IL are:

What are popular job titles related to Associate Technical Account Manager jobs in Chicago, IL?

For Associate Technical Account Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in Chicago, IL look for?

The top searched job categories for Associate Technical Account Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Associate Technical Account Manager jobs?

Cities near Chicago, IL with the most Associate Technical Account Manager job openings:

Associate Technical Account Manager jobs near you
Infographic showing various Associate Technical Account Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% In-person, 9% Hybrid, and 27% Remote job distribution, with an average salary of $89,031 per year, or $42.8 per hour.

Technical Account Manager - (Central or East Coast)

Okta

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Okta rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 244 rated software companies

Job description

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Technical Account Manager (TAM) - Strategic Workforce Identity
Okta: The World's Identity Company™
Okta is the leader in Identity management and The World's Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.
Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.
The Strategic Workforce Identity Opportunity
  • Okta Platform Focus: Workforce Identity Solutions (with foundational Customer Identity exposure).
  • Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.
The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. As a Technical Account Manager, you will serve as a trusted technical advisor and advocate for some of our largest customers, focusing on strategic account alignment, hands-on prototyping, and broad deployment strategies to drive lasting success.
Key Identity Solutions & Technologies You Will Support
The Okta Platform secures identities across every part of the lifecycle. You will work across both core workforce solutions and developer-focused identity integrations:
  • Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
  • Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance (e.g., automated provisioning and zero standing privileges).
  • Privileged Access Management (PAM): Privileged Access controls.
  • Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection (Syslog monitoring and signal integrations).
  • Customer Identity (CIAM) & Developer Tools: Modern authentication protocols (OAuth 2.0, OIDC), Okta REST APIs, the Okta Sign-In Widget, and Auth JS SDKs for custom application authentication.
What You'll Be Doing
Strategic Customer Partnership & Influence
  • Build deep, long-lasting relationships with customers as their go-to technical advisor and primary point of contact.
  • Masterfully apply technical expertise to solve complex problems, design sophisticated solutions, and influence customer identity strategies.
  • Collaborate with customers to design identity strategies aligned with their business objectives and expanded security posture.
Prototyping, Technical Execution & Advocacy
  • Hands-on Prototyping & Demos: Build lightweight Proofs of Concept (PoCs), configure test environments (e.g., Salesforce developer tenants), and conduct live technical walkthroughs (such as custom login flows, SAML/OIDC integrations, and Adaptive MFA mobile policies).
  • API Testing & Integrations: Utilize tools like Postman to test, validate, and demonstrate Okta REST APIs (executing CRUD operations for user and group management).
  • Complex Problem Resolution: Dissect multi-faceted technical issues, proactively identify risks, and orchestrate effective solutions or escalations collaboratively with Customer Success and Engineering.
  • Advocate for customer needs within cross-functional Okta teams while supporting policies in the best interest of the company.
Thought Leadership & Team Enablement
  • Provide best practices, workshops, and technical enablement for customer architects and technical leads.
  • Generate repeatable technical assets, code snippets, and strategy guides for the global TAM team.
  • Mentor peers, upskilling team capability with a focus on deep technical development.
What You'll Bring to the Role
  • Experience: 6+ years of related professional experience (or 6+ years with a Master's degree), including 3+ years as a Technical Account Manager, Technical Consultant, Solution Architect, or Product Manager.
  • Domain Knowledge: 3+ years in identity and access management (SSO, MFA, lifecycle management, or security best practices).
  • Education & Certifications: BA/BS/MS in Computer Science, Information Technology, or related discipline (or equivalent experience). Okta Certified, CISSP, or equivalent certifications preferred.
Technical Mastery
  • Identity Protocols: Deep, practical understanding of modern identity federation and access control protocols, specifically OAuth 2.0, OpenID Connect (OIDC), SAML 2.0, and WS-Federation.
  • API Prototyping Tools: Hands-on experience working with REST APIs and API development platforms like Postman to test endpoints and demonstrate programmatic workflows.
  • Development & Scripting Basics: Ability to read, modify, or build simple front-end or back-end applications (e.g., HTML/JS, Node.js, Python) to demonstrate authentication routing (public vs. protected routes) and group-based access control using the Okta Sign-In Widget or Okta Auth JS.
  • SaaS & Provisioning Integrations: Experience integrating SaaS platforms (Salesforce, Workday, Box, Office 365) using SAML SSO, SCIM, and automated lifecycle management (provisioning/deprovisioning).
  • Security & Monitoring: Familiarity with Adaptive MFA policies, behavioral analysis, and syslog monitoring for security insights (SIEM integrations).
Communication & Leadership
  • Excellent communication skills, capable of translating complex technical topics into actionable insights for both developer teams and CxO-level executives.
  • Comfortable performing live technical demonstrations, troubleshooting sessions, and whiteboarding architecture.
  • Skilled in setting expectations, tracking account health metrics, and maintaining clear project boundaries.

#LI-CM
#LI-Remote
P22221
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$128,000-$176,000 USD
The Okta Experience
  • Supporting Your Well-Being
  • Driving Social Impact
  • Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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