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Associate Technical Account Manager Jobs in Ontario

Braze

Technical Account Manager

Toronto, ON · On-site

CA$115K - CA$150K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

MOZ Group

Account Manager - SMTP

Ottawa, ON

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

Ziff Davis

Account Manager - SMTP

Ottawa, ON · On-site

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

MOZ Group

Account Manager - SMTP

Ottawa, ON

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

MOZ Group

Account Manager - SMTP

Ottawa, ON · On-site

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

MOZ Group

Account Manager - Kickbox

Ottawa, ON · On-site

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

Ziff Davis

Account Manager - Kickbox

Ottawa, ON

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

MOZ Group

Account Manager - Kickbox

Ottawa, ON

... Account Manager based in the Ottawa area to own the strategic, commercial, and technical ... Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming ...

Alterna Savings

Associate Account Manager

Vaughan, ON · On-site

CA$56K - CA$65K/yr

The Associate Account Manager will liaise with portfolio managers in reviewing and managing the portfolio of small to medium sized commercial accounts. Under their guidance, they will support all ...

Curta

Account Manager - IT Recruitment

Toronto, ON · On-site

Reporting to the Regional Manager, the Technical Account Manager is responsible for building new client business while assisting the organization in reaching their business growth goals. Job Duties ...

React Health Holdings, LLC

Associate Account Manager FULL-TIME/PART-TIME : Full Time LOCATION: Ontario or Quebec, Canada React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated ...

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All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Ontario

Associate Technical Account Manager information

See Ontario salary details

$25K

$71.2K

$129.5K

How much do associate technical account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for associate technical account manager in Ontario is $71,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

How much does an associate technical account manager earn?

An associate technical account manager typically earns between $60,000 and $80,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while those with relevant certifications or technical skills can earn toward the higher end of the range.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the most commonly searched types of Technical Account Manager jobs in Ontario?

The most popular types of Technical Account Manager jobs in Ontario are:

What are popular job titles related to Associate Technical Account Manager jobs in Ontario?

For Associate Technical Account Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in Ontario look for?

The top searched job categories for Associate Technical Account Manager jobs in Ontario are:

What cities in Ontario are hiring for Associate Technical Account Manager jobs?

Cities in Ontario with the most Associate Technical Account Manager job openings:

Associate Technical Account Manager jobs near you
Infographic showing various Associate Technical Account Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,226 per year, or $34.2 per hour.

Technical Account Manager

Braze

Toronto, ON • On-site

CA$115K - CA$150K/yr

Full-time

Re-posted yesterday

Job description

WHAT YOU'LL DO
 
As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.
 
Your focus will be to drive value, retention, and adoption of Braze's product through the customer lifecycle, acting as the technical counterpart between Braze and your client's product and engineering team. You will be responsible for understanding your customer's needs and proactively driving forward technical initiatives that help your customers achieve their business goals.
 
You'll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.
 
This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze's most advanced customers.
  • You'll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity
  • Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells
  • Facilitate conversations regarding the customers' desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture
  • Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle
  • Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education
  • Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management
  • Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers' unique requirements to Braze's Product team
WHO YOU ARE
  • 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts
  • 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming
  • You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems
  • You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment
  • You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team
For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$103,500 - CA$132,000/year, with an expected On Target Earnings (OTE) between CA$115,000 - CA$150,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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