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Associate Springhill Suites By Marriott Jobs (NOW HIRING)

Commonwealth Hotels

Front Desk Associate

Louisville, KY · On-site

$13.50 - $17.25/hr

The SpringHill Suites by Marriott Louisville Airport is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: SpringHill Suites by Marriott ...

Commonwealth Hotels

Front Desk Associate

Louisville, KY · On-site

$12.75 - $16.50/hr

The SpringHill Suites by Marriott Louisville Airport is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: SpringHill Suites by Marriott ...

Commonwealth Hotels

Laundry Attendant

Louisville, KY · On-site

$13 - $15.75/hr

Join Our Team at SpringHill Suites by Marriott Louisville Airport! The SpringHill Suites by ... Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative ...

Commonwealth Hotels

Laundry Attendant

Louisville, KY

$12.25 - $15/hr

Join Our Team at SpringHill Suites by Marriott Louisville Airport! The SpringHill Suites by ... Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative ...

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Associate Springhill Suites By Marriott information

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How much do associate springhill suites by marriott jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for associate springhill suites by marriott in the United States is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.81 per hour, depending on experience, location, and employer.

What is an associate at Springhill Suites by Marriott?

Associate positions at SpringHill Suites by Marriott are entry-level or frontline roles responsible for delivering excellent guest service and supporting hotel operations. Associates may work in various departments such as front desk, housekeeping, food and beverage, or maintenance. Their primary duties include greeting guests, assisting with check-in and check-out, ensuring clean and comfortable rooms, and addressing guest needs promptly. These roles are essential for creating a positive guest experience and maintaining the hotel's reputation. Associates typically receive on-the-job training and may have opportunities for advancement within Marriott International.

What does an associate at Springhill Suites by Marriott do?

Associates at Springhill Suites By Marriott are responsible for a variety of front-line tasks such as greeting guests, assisting with check-in and check-out processes, answering questions, and ensuring guest satisfaction. They may also handle reservations, respond to guest requests, and collaborate with housekeeping and maintenance teams to address any issues promptly. The role often requires multitasking in a fast-paced environment and maintaining a friendly, professional demeanor at all times. Associates play a key part in creating a welcoming atmosphere and supporting smooth hotel operations.

What skills and qualifications are needed to thrive as an associate at Springhill Suites by Marriott?

To thrive as an Associate at Springhill Suites By Marriott, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), point-of-sale (POS) software, and basic office tools is often required. Excellent communication, teamwork, and problem-solving abilities help Associates deliver memorable guest experiences and resolve issues efficiently. These skills ensure smooth daily operations, high guest satisfaction, and uphold the brand's hospitality standards.

What is the difference between Associate Springhill Suites By Marriott vs Housekeeping Supervisor?

AspectAssociate Springhill Suites By MarriottHousekeeping Supervisor
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma; experience in housekeeping and team supervision
Work EnvironmentFront desk, guest services, and hotel operationsOverseeing housekeeping staff and ensuring cleanliness standards
Employer & IndustryHotels, hospitality industry, Marriott propertiesHotels, hospitality industry, Marriott properties

The Associate Springhill Suites By Marriott typically handles guest check-ins, reservations, and customer service, working directly with guests. In contrast, a Housekeeping Supervisor manages housekeeping staff, ensuring rooms meet cleanliness standards. Both roles are essential in hotel operations, but they focus on different aspects of guest experience and operational management.

What cities are hiring for Associate Springhill Suites By Marriott jobs?

Cities with the most Associate Springhill Suites By Marriott job openings:

What are the most commonly searched types of Springhill Suites By Marriott jobs?

The most popular types of Springhill Suites By Marriott jobs are:

What states have the most Associate Springhill Suites By Marriott jobs?

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Associate Springhill Suites By Marriott jobs near you
Infographic showing various Associate Springhill Suites By Marriott job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,863 per year, or $25.4 per hour.

Front Desk Lead

Blue Sky Hospitality Solutions

Rosenberg, TX

$15 - $16.50/hr

Full-time

Re-posted 24 days ago

Job description

Front Desk Supervisor

SpringHill Suites by Marriott Rosenberg | Rosenberg, Texas

Job Summary

SpringHill Suites by Marriott Rosenberg is seeking an experienced and service-oriented Front Desk Supervisor to oversee the daily operations of the Front Desk and ensure an exceptional guest experience. The ideal candidate will lead and support the Front Desk team, maintain Marriott brand standards, resolve guest concerns, and foster a welcoming and professional environment for both guests and associates.

This position requires strong leadership, excellent communication skills, and the ability to thrive in a fast-paced hospitality environment while delivering outstanding customer service.

Key Responsibilities
  • Supervise, train, coach, and motivate Front Desk associates to ensure exceptional guest service and adherence to Marriott brand standards.
  • Create and manage Front Desk schedules to ensure appropriate staffing levels.
  • Process guest check-ins and check-outs efficiently, confirm reservations, assign rooms, and issue room keys.
  • Handle guest requests, concerns, and complaints promptly and professionally, ensuring guest satisfaction and service recovery when needed.
  • Maintain confidentiality of guest information and adhere to company privacy policies.
  • Ensure the Front Desk, lobby, and public areas are clean, organized, and welcoming.
  • Coordinate with Housekeeping and Maintenance teams to ensure rooms are ready and guest issues are resolved promptly.
  • Process cash, credit card, and other payment transactions accurately and reconcile cash drawers at the end of each shift.
  • Generate and review daily operational reports, including arrivals, departures, VIP arrivals, and special requests.
  • Monitor staff performance, provide coaching, and participate in performance evaluations.
  • Assist guests with directions, recommendations, and information about the hotel, local attractions, and surrounding Rosenberg area.
  • Complete administrative duties, including filing, record maintenance, and responding to emails and phone inquiries.
  • Ensure all Front Desk activities, including reservations, guest communications, and service requests, are completed efficiently and accurately.
  • Support management with special projects and perform other duties as assigned.
Qualifications
  • Minimum of two (2) years of hospitality experience.
  • Minimum of two (2) years of Front Desk experience, preferably in a Marriott-branded hotel.
  • At least one (1) year of supervisory or leadership experience, preferably in hospitality.
  • Experience with hotel property management systems, preferably Agilysys Stay PMS and Marriott systems.
  • Proficiency in Microsoft Windows, Microsoft Office Suite, spreadsheets, and word processing applications.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • High school diploma or equivalent required; hospitality-related education is a plus.
Physical Requirements
  • Regularly required to stand and walk for extended periods.
  • Frequently required to bend, stoop, kneel, crouch, and reach.
  • Must be able to lift, carry, push, and pull up to 50 pounds occasionally.
  • Must be able to work flexible schedules, including nights, weekends, and holidays.
Why Join SpringHill Suites Rosenberg?

At SpringHill Suites by Marriott Rosenberg, we are committed to providing exceptional hospitality while creating a positive and supportive work environment for our associates. We believe in teamwork, professional development, and delivering memorable experiences to every guest who walks through our doors.

SpringHill Suites by Marriott Rosenberg is an Equal Opportunity Employer and values diversity in the workplace.

Employment Type: FULL_TIME

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