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Associate Service Manager Jobs in San Ramon, CA (NOW HIRING)

Hitachi, Ltd.

Service Operations Manager

Livermore, CA · On-site

$120K - $130K/yr

Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager ... Associate degree Preferred but not required. * Technical Training/Certifications in the compressed ...

Rentokil

Service Manager, US Pest

Pleasanton, CA · On-site

Our Service Managers play a key leadership role in our local Terminix branches. This role is all ... An associate's degree (A four year degree is highly desirable) * Must possess a valid driver ...

New

Terminix

Service Manager, US Pest

Pleasanton, CA · On-site

$62K - $101K/yr

Our Service Managers play a key leadership role in our local Terminix branches. This role is all ... An associate's degree (A four year degree is highly desirable) * Must possess a valid driver ...

New

Morgan Stanley

Client Service Associate

Menlo Park, CA · On-site

$34K/yr

Client Service Associate Client Service Associates help shape the future of service by modernizing ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Menlo Park, CA · On-site

$34K/yr

Client Service Associates help shape the future of service by modernizing the client experience ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Menlo Park, CA · On-site

$34K/yr

Client Service Associates help shape the future of service by modernizing the client experience ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

PGA TOUR Superstore

Retail Golf Services Associate

Dublin, CA · On-site

$17 - $19.50/hr

Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end ...

Vodia Ventures

Client Service Associate

San Ramon, CA · On-site

$70K - $90K/yr

Client Service Associate Robertson Stephens Wealth Management is a national wealth management firm with locations in San Francisco, Marin County, Menlo Park, Santa Rosa, Pasadena, San Ramon ...

Vodia Ventures

Client Service Associate

Menlo Park, CA · On-site

$70K - $90K/yr

Client Service Associate Robertson Stephens Wealth Management is a national wealth management firm with locations in San Francisco, Marin County, Menlo Park, Santa Rosa, Pasadena, San Ramon ...

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Showing results 41-60

All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in San Ramon, CA

Associate Service Manager information

See San Ramon, CA salary details

$13

$28

$56

How much do associate service manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for associate service manager in San Ramon, CA is $28.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $33.32 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

How much do associate service managers make?

Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.

What cities near San Ramon, CA are hiring for Associate Service Manager jobs?

Cities near San Ramon, CA with the most Associate Service Manager job openings:

Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $59,075 per year, or $28.4 per hour.

Service Operations Manager

Hitachi, Ltd.

Livermore, CA • On-site

$120K - $130K/yr

Full-time

Posted 6 days ago

Job description

Location:
(SUL)Livermore, CA
Job ID:
R0139716
Date Posted:
2026-08-12
Company Name:
HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):
Communications & Corporate Affairs
Job Schedule:
Full time
Remote:
No
Job Description:
Job title:
Service Operations Manager
Location:
Livermore, CA
Reports to:
Senior Operations Manager
Compensation:
$120,000-$130,000 base plus VC
The Company: Hitachi Global Air Power
At Hitachi Air Centers, you'll join a team of passionate professionals who are focused on delivering value, building lasting partnerships, and creating an outstanding customer experience. Every role contributes to our shared goal of helping our customers succeed.
Join us and be part of a team that makes a difference every day through service, expertise, and a commitment to excellence.
Our team is dedicated to helping customers maximize productivity, improve reliability, and keep their operations running efficiently. Through expert service, technical knowledge, parts support, and customized system solutions, we serve as trusted partners to businesses across a wide range of industries.
What sets us apart is our commitment to customer relationships. We don't just support equipment-we support the people and businesses that depend on it. Our teams work closely with customers to understand their unique needs, solve challenges, and deliver responsive, reliable service when it matters most.
At Hitachi Air Centers, our mission is summarized in these three basic statements:
  • Provide consultive design and equipment selection support to ensure our customers' systems are reliable and efficient
  • Provide best in class field service and customer service support to those who rely on us every day to keep production up and running
  • Provide the above at a competitive price

Summary of the position:
The Service Operations Manager's core responsibility is to the HAC service administration team, including service quoting, service technician scheduling, parts staging, service work order invoicing, rental commissioning, warranty processing, PM agreement quoting and administration. The role includes managing a team of service coordinators, service order processing, warranty administration and service invoicing. Service Operations will include customer survey responses and follow-up calls for service jobs to ensure we have met our customers' needs. Also responsible for technician utilization goals and gross margin target level achievement. This position works in cooperation with the Field Service Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
  • High Level Business Objectives:
    • Work with Field Service Manager to develop a market strategy aimed toward account retention and services growth in the region.
    • Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
    • Develop a team of highly knowledgeable and motivated Inside Service Support members and assist in them achieving their personal and professional goals.
  • Service Operations Leadership:
    • Work with Field Service Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
    • Identify potential candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
    • Assess performance of inside service support personnel.
    • Ensure that all customers are responded to in a timely manner regarding requests for service, service agreement visits, service quotations and site generated questions.
    • Ensure all service support personnel have a working knowledge of all computer programs supplied by the company to fulfill the responsibilities assigned to them.
    • Target a technician labor billable ratio level which matches company goals.
    • Maintain technician staffing at appropriate levels for business requirements.
    • Ensure that the order cycle time levels are consistent with company goals and invoices are processed accurately and timely.
    • Responsible for professionalism of inside service staff.
  • Compliance/Miscellaneous:
    • Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
    • Maintain a clean, safe, working environment.
    • Travel as required to drive business activities if multi-branch support is required. (100% in office)

Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
Education:
  • Associate degree Preferred but not required.
  • Technical Training/Certifications in the compressed air industry is a plus.
  • High School Diploma Required

Position Requirements:
  • Five years' service management experience in the compressed air industry (preferred), HVAC, industrial equipment, forklifts, or construction equipment.
  • Proven leadership experience with strong written and verbal communication.
  • Strong understanding of Microsoft office suite.
  • Experience with SAP brand ERP systems a plus.
  • Must be able to perform all functions of direct reports.

Direct Reports:
  • Service Coordinators

The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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