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Associate Service Manager Jobs in San Ramon, CA (NOW HIRING)

Hitachi, Ltd.

Field Service Manager

Livermore, CA · On-site

$130K - $140K/yr

Senior Field Service Manager Compensation: $130,000-$140,000 Base plus Variable Compensation ... Associate degree preferred but not required. * Technical Training/Certifications in the compressed ...

24 Hour Fitness

Sales and Service Manager

San Ramon, CA · On-site

All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and Service Manager. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 ...

24 Hour Fitness

Sales and Service Manager

Hayward, CA · On-site

All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and Service Manager. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 ...

24 Hour Fitness

Sales and Service Manager

Moraga, CA · On-site

All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and Service Manager. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 ...

24 Hour Fitness

Sales and Service Manager

Millbrae, CA · On-site

All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and Service Manager. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 ...

Lettieri & Co.

Customer Service Associate

Brisbane, CA · On-site

$22 - $26/hr

Reporting to our Customer Service Manager, we are seeking a Customer Service Representative to join our small but mighty team. In this role, you will be responsible for providing exceptional customer ...

Morgan Stanley

Client Service Associate

Menlo Park, CA · On-site

$34K/yr

Client Service Associates help shape the future of service by modernizing the client experience ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

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See San Ramon, CA salary details

$13

$28

$56

How much do associate service manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for associate service manager in San Ramon, CA is $28.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $33.32 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What cities near San Ramon, CA are hiring for Associate Service Manager jobs? Cities near San Ramon, CA with the most Associate Service Manager job openings:
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in San Ramon, CA as of May 2026, with employment types broken down into 66% Full Time, 30% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,075 per year, or $28.4 per hour.
Field Service Manager

Field Service Manager

Hitachi, Ltd.

Livermore, CA • On-site

$130K - $140K/yr

Full-time

Posted 14 days ago

Job description

Location:
(SUL)Livermore, CA
Job ID:
R0110003
Date Posted:
2025-10-23
Company Name:
HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Job Description:
Job title:
Field Service Manager
Location:
Livermore, CA
Reports to:
Senior Field Service Manager
Compensation:
$130,000-$140,000 Base plus Variable Compensation
Summary of the position:
The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
  • High Level Business Objectives:
    • Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region.
    • Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
    • Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals.
    • Provide training and billable service work as required
  • Services Leadership:
    • Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
    • Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
    • Assess performance of service technicians.
    • Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company.
    • Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
    • Maintain technician staffing at appropriate levels for business requirements.
    • Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing.
    • Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand.
  • Compliance/Miscellaneous:
    • Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
    • Maintain a clean, safe, working environment.
    • Attend training with the Sullair factory to stay current on product offerings and technologies.
    • Travel as required to drive business activity and attend training. 80% Field / 20% Office
    • Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
    • May involve multi-branch location responsibilities

Education:
  • Associate degree preferred but not required.
  • Technical Training/Certifications in the compressed air industry is a plus.
  • High School Diploma Required

Position Requirements:
  • Five plus years field service experience in the compressed air industry.
  • Proven leadership experience with strong written and verbal communication.
  • Strong understanding of Microsoft office suite.
  • Experience with ERP systems a plus.

Direct reports:
  • Service Technicians

The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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